FAQs
Frequently asked questions
- ChannelEngine: how are GTINs handled?
- Import ChannelEngine's OpenAPI/Swagger documentation into Postman
- ChannelEngine: conversion tracking
- European VAT regulation (Directives 2017/2455 and 2019/1995)
- ChannelEngine: why is my marketplace-fulfilled order not visible yet?
- ChannelEngine: release notes
- ChannelEngine: why am I logged out after 15 minutes of inactivity?
- ChannelEngine: why do the mapping screens show more products than are in my current selection?
- How do I setup two-factor authentication?
- Mirakl channels: why is my refund not exported?
- ChannelEngine: why is my VAT number appearing as invalid?
- ChannelEngine: why is a category marked as deleted by channel?
- Error: 404 API error product with reference [x]
- ChannelEngine: where can I find the ChannelName and ChannelID?
- ChannelEngine: why does my order have a no-email@channelengine.com email address?
- ChannelEngine: error '401 Unauthorized'
- ChannelEngine: how is automatic margin calculated?
- ChannelEngine: why is my product listed as 'Product not found' in the inventory report?
- ChannelEngine: why are my orders imported multiple times?
- ChannelEngine: why is my order labeled as 'Requires correction'?
- ChannelEngine: how to configure notifications
- ChannelEngine: why is my product image not visible or updated?
- ChannelEngine: what is the difference between content and offers?
- ChannelEngine: how do I remove a channel?
- ChannelEngine: add a user
- ChannelEngine: how can I reset or change my password?
- ChannelEngine: why are my products not being repriced?
- ChannelEngine: how often are tasks performed?
- ChannelEngine: how to create test orders
- ChannelEngine: why are my products not visible on the marketplace?