ChannelEngine: why are my products not visible on the marketplace?

About this article

This article describes the most common reasons behind products not being displayed on marketplaces, along with possible solutions.

Troubleshooting

There can be many reasons for a product not to appear on marketplaces. Below you can find the most common reasons and their solutions.

• My product matches the filter, but it is not correctly visible on the marketplace.

Check the marketplace dashboard to make sure that the product has been correctly processed by the marketplace. If the product shows up on the marketplace dashboard, but is not visible on the marketplace itself, ChannelEngine is working as intended and it might take a while to show up due to caching on the marketplace's side.