Zalando: error ACSREJ_164

About this article

This article explains what error ACSREJ_164 means on Zalando and how to resolve it.

Table of contents

What this error means

Why it occurs

How to fix it

What this error means

Error ACSREJ_164 means that a product was rejected because the material composition of an insert or secondary fabric element is not included in the product description. Inserts are components that differ from the product's primary material, such as panels or fabric inserts.

Why it occurs

Zalando requires that all distinct material components of a product are disclosed. ChannelEngine does not have a dedicated attribute for insert material information, so this detail cannot be sent as a structured field. Instead, it must be included directly in the product description.

How to fix it

Add the insert material information to the product's description. The description is the appropriate place for this content because there is no specific ChannelEngine attribute for insert materials. For example:

The insert material is 100% cotton.

Add this information at the parent-level description for the product, so it applies to all variants. Once updated, re-export the product to Zalando.