Zalando: error ACSREJ_117

About this article

This article explains what error ACSREJ_117 means on Zalando, why it occurs, and how to resolve it.

Table of contents

What this error means

Why it occurs

How to fix it

What this error means

Error ACSREJ_117 means that one or more mandatory images were not submitted for a product. Zalando has category-specific image requirements, and products that do not meet them are rejected during onboarding.

Why it occurs

Zalando requires a minimum number of images per product, and the exact number varies by category. If any required image types are missing from the product submission, the product is rejected with ACSREJ_117. For the full image requirements by category, refer to the Zalando image and content guides.

How to fix it

On ChannelEngine, use the Media path attributes to map the image URLs for the main image and any additional required images. Follow these steps:

1. Check the Zalando image and content guides to confirm how many images are required for your product's category.
2. On ChannelEngine, go to Mappings, Content mappings, and locate the Media path fields.
3. Map valid image URLs to all required media path fields, starting with the main image.
4. Ensure all images meet Zalando's size, format, and quality requirements before re-exporting.

For more details on setting up image mappings, refer to the Mappings section in the Zalando: marketplace guide.