ChannelEngine: AI category mapping [beta]

About this article

This article describes AI category mapping on ChannelEngine, how to configure it and how to use it.

Table of contents

• Introduction
• Prerequisites
• Setup

Introduction

AI category mapping helps you save time by automatically categorizing your products. The AI analyzes product titles and descriptions to recommend the most appropriate category. You can accept the top recommendation, review other recommendations, or manually select the category from the category tree.

Prerequisites

To use AI category mapping, first make sure:

• Your product feed or the system you use to upload product information to ChannelEngine (such as a webstore or PIM) has product categories assigned to the products.
• You have created a valid product selection on ChannelEngine.

Setup

To activate AI category matching, contact your customer success manager or ChannelEngine’s Support team and ask them to enable the Experimental product to category mapping setting.

1. Go to the Categorization page of the marketplace, and switch to the Product to category tab. This tab shows a list of your categories and the number of products in each, along with a progress bar used for category mapping.
2. Click Generate recommendations. This triggers an attempt to generate a category recommendation for the products in the product selection, which may take up to 10 minutes.
3. Once recommendations are generated, a magic wand icon appears next to the products that have recommended categories. 
   
4. Click a certain category to see the products and the generated category recommendations. In the window that opens, you can accept or reject the recommended category for each product individually, or all products at once. To filter products based on whether there are any recommendations available for them, use the Recommendations available toggle under Filters. 
   
5. If the recommendation is not a good match, you can either:
   • Click AI recommendations to view all category recommendations for the selected product, and choose the most appropriate one. Note that each category has a matching score assigned to it.
     
   • Click Browse to manually select a category from the category tree.
6. To copy a category path recommended by the AI, click the Copy button by it.
7. Once you are done mapping your categories, click Save. The progress bar should show the updated number of products with mapped categories.