Veepee/Privalia: marketplace guide

About this guide

This is a ChannelEngine guide on the Saint-Denis-based marketplaces Veepee and Privalia. Here you can find information on how to request a Veepee/Privalia account, how to configure these channels on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Pricing
• Listed products

Additional information

FAQs

Commercial information

Founded	January 16, 2001 (Veepee)
Founder	Jacques-Antoine Granjon (Veepee)
Headquarters	Saint-Denis, Seine-Saint-Denis, France
Area served (orders)	Belgium, France, Germany, Italy, Netherlands, and Spain
Area served (shipments)	European Union (EU)
Revenue	EUR 1.7 billion (2020)
Number of monthly visits	circa 2.7 million
Website	Veepee/Privalia
Setup cost	none
Commission	15-20%, depending on the category
Other costs	none
Payment	merchants are responsible for initiating the cash-out of their gains, which can be collected 14 days after the order is shipped
Product categories	books, fashion, cooking, DIY/gardening, electronics, erotic products, food, furniture/interior design, games/toys, household appliances, jewelry/watches, kids/babies, cosmetics, pets, shoes, bags, luggage, sports equipment, refurbished products
Input language	Dutch, French, Italian, Spanish
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Advertisement options	yes
Profile on ChannelEngine	Veepee/Privalia

How to request an account

To start selling on Veepee/Privalia, contact your customer success manager or the Support team at ChannelEngine. They can refer you to Veepee/Privalia, whose sales team can then validate your application before you are onboarded.

Note that Veepee/Privalia favors brands over distributors. They look for well-known brands that can offer strong discounts and a deep catalog.

Associated costs

Veepee/Privalia does not charge a setup or a monthly fee. However, it does charge a commission fee of 15-20% – depending on the product category.

Marketplace features

Supported	Not supported
Product content	Marketplace fulfillment service
Product offers	Repricing
Orders	Sales channels
Cancelations (merchant)
Returns (channel and merchant)
Shipments
Carrier mapping
HTML formatting
Product variations (size/color)

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, though not every marketplace includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On Veepee/Privalia

Veepee/Privalia uses a platform called Pink Connect as a layer between the two systems (i.e.: Veepee and Privalia). ChannelEngine connects with both marketplaces via that platform. To locate the credentials required:

1. Go to the Pink Connect back-end and click Shop channels in the left sidebar.
2. Click the link that appears directly below Shop channels.
3. Copy the ID associated with the sales channel you are configuring on ChannelEngine. E.g.: Veepee France, Privalia Italy, etc.
4. Next, click your profile name at the top bar.
5. In the box that appears, click your profile name.

   

6. Copy the value in the Token field.

On ChannelEngine

1. Go to the Setup page of your Veepee/Privalia channel.
2. Enter your Pink Connect Shop ID and Pink Connect API token in the Connection section.
3. Click Save.

Advanced settings

Export returns as - define if your returns should be exported as returns, returns including shipping costs, or refunds.

Invoice uploads

To configure your invoice settings, click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it. To make use of this option, make sure you set up the correct VAT calculation and automated VAT invoices on ChannelEngine.
• Merchant invoices - when ChannelEngine receives a shipment, it exports it with an invoice attached by you. You can upload invoices to ChannelEngine either via the Merchant API or the web interface. To learn more, refer to the article ChannelEngine: merchant invoices.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

Categorization

Categorization on Veepee/Privalia is straightforward, and all categories are listed in the language of the channel you selected. I.e.: French for Veepee France, Spanish for Privalia Spain, etc.

Mappings

Content

All products (required)

• Brand - the product's brand. The maximum number of characters allowed is 255.
• SKU - the product's internal unique identifier, usually your Merchant product number. E.g.: ABC123.
• GTIN or EAN - the product's unique identifier, which can be an EAN or a different GTIN. The minimum and maximum numbers of characters are 8 and 15, respectively.
• Image 1 - the product's main image. The following requirements apply:
  • Color profile - SRGB.
  • Resolution - 2,000x2,000, at 72 dpi.
  • File format - JPEG.
  • File size - 8 MB at most.
  • No text, labels, or pictographs.
• Description - the product's description. Note that all variants of the same product share its description, so do not mention colors or sizes in it.
• Product name - the product's title, according to the structure [product type] [brand] [variant/color] [material or flavor, if applicable] [size, quantity, or unit of length, if applicable]. The maximum number of characters allowed is 255, but the recommended number is 35.

All products (optional)

• PDF URL with technical specifications - the URL to a PDF listing the product's technical specifications.
• Image 2-8 - the product's additional images. See Image 1 for the requirements.
• Image URL with technical specifications - the image of the product's technical specifications. See Image 1 for the requirements.
• Variation type - the product's type of variation. The options are size, color, and size/color. E.g.: if you select size, the different sizes of the same product are grouped together.
• Color - the product's color. Unlike Color normalized, this attribute is not used for filtering. However, Color is used in variations. If your product is a color variation, this attribute is required for the accurate setup. If you have different shades of the same color, specify the shade in order to avoid duplicated references in the same variations. The maximum number of characters allowed is 255.
• Image URL with energy class - the image of the product's energy class label. See Image 1 for the requirements.
• Size - the product's size, used in variations. If your product is a size variation, this attribute is required for the accurate setup. The maximum number of characters allowed is 255.
• Information on the treatment with biocides - if biocides were used in the product, map all relevant information to this attribute.
• Sugar content - the product's sugar content, if applicable.
• Main features - the product's highlights.
• Instructions for use - the product's
• Warning - certain types of toys requires warnings, in accordance with applicable regulations. For the French market, these warnings must be preceded by the term 'Attention!'.
• Model - enables group variations of the same product, based on the SKU of the parent product – or any other value shared across products that must be grouped together. E.g.: a t-shirt in different colors and/or different sizes.

Offer

Required

• % Tax rate included - the product's tax rate, without the percentage symbol. E.g.: 21.
• Manufacturer recommended price - the product's manufacturer's suggested retail price (MSRP). If the value mapped to this attribute is higher than the value mapped to the Price attribute, a strikethrough price becomes visible on the product detail page (PDP).
• Price - the product's price. If the value mapped to this attribute is lower than the value mapped to the Manufacturer recommended price attribute, a strikethrough price becomes visible on the product detail page (PDP).

Carrier

Carrier mapping is required on Veepee/Privalia. These marketplaces use a standard list of accepted carriers, which is refreshed hourly. If your carrier is not listed, map its name to Other or contact your account manager at Veepee/Privalia.

Pricing

Veepee/Privalia requires the prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion. Note that the lowest price you can set for a product on Veepee/Privalia is EUR 5.00.

Listed products

If you have problems with products not appearing on VeePee/privalia – especially if you are trying to create products –, check the Listed products section for more information.

You can either filter on Channel status (Invalid for all products that ChannelEngine has not exported, such as products with an empty EAN or products that currently do not exist on the channel) or use the Validation and feedback tab to see all known errors for specific products.

You can see detailed status reports in the back-end of Veepee/Privalia. These reports contain specific errors if a product or product offer cannot be created. To find them, go to Shop catalog, Catalog/Offers.

 

Additional information 

Order extra data items

When an order is imported to ChannelEngine, ChannelEngine also fetches extra data items related to the order itself – or to order lines. This extra data is specific to this marketplace. An explanation of each can be found below: 

Order extra data

Keys	Description
MemberId	The client reference as supplied by the marketplace.
MarketPlaceName	The name of the marketplace the order was placed on, e.g.: Privalia Es Izberg.
MarketPlaceCode	The marketplace code.
MarketPlaceOrderId	The original order number, as visible on the specific marketplace.
ShopChannelName	The shop channel name(s) as set for the merchant's Pink Connect account, e.g.: three channels = VP_FR, PVL_IT,PVL_ES.
ShopChannelId	The id of the shop channel.
DeliveryNote	The delivery note for the order. This is typically a URL linking to a PDF file containing the delivery note.
PickupPointId	If delivery to a pick-up point is selected by the buyer, the value will be the id for the specific pick-up point location.
RequestedShippingMethod	If the buyer selected a specific shipping method at checkout, the name of the specific method will be indicated here, e.g.: DHL

 

Order line extra data

Keys	Description
DiscountAmount	The discounted amount, if applicable, as calculated by subtracting the price of the order line from the original unit price.
OriginalUnitPrice	The original price of an order line item, before any discount was applied.
PromotionExternalId	The id for the promotion.
PromotionType	The type of promotion applied, if any.
PromoCodes	A list of promotion codes.
MerchandisingContextType	Merchandising options context type.
MerchandisingThematicId	Merchandising options thematic id.

 

FAQs

How often does each task run on Veepee/Privalia?

Tasks run according to the following schedule on Veepee/Privalia:

Task	Frequency
Export product data to channel	every 60 minutes
Export product offers to channel	every 15 minutes
Import product offers from channel	every 15 minutes
Import product offer status	every 60 minutes
Import orders from channel	every 20 minutes
Import returns from channel	every 30 minutes
Export order shipments to channel	every 30 minutes
Export returns to channel	every 30 minutes