Veepee: drop shipment (Click & Ship)

About this guide

This is a guide on how to manage drop shipments from VeePee, using the "Blue Drop" model, via ChannelEngine, as part of the VeePee Click & Ship program. 

Table of contents

Introduction

Commercial information

How to request an account

Associated costs

Supported features

Settings and configuration

Channel-specific requirements and exceptions

• Setup
• Product selection

Additional information

FAQs

Introduction

As a seller on VeePee, you may be eligible to participate as a vendor in VeePee’s drop shipment program, Click & Ship. Click & Ship enables vendors to ship products directly to VeePee/Privalia customers, as part of VeePee’s flash sales program, all while taking advantage of the VeePee/Privalia brand and customer-facing operations for those products. The buyer sees that the product is sold by and shipped by VeePee or Privalia.

To manage your VeePee drop shipments, ChannelEngine provides the dedicated VeePee dropshipment plugin on your dashboard to support VeePee's "Blue Drop" workflow. 

If you currently have an active VeePee/Privalia marketplace plugin on ChannelEngine, the VeePee drop shipment orders and shipment data stay separate from the VeePee marketplace orders and shipments.

Commercial information

This section describes commercial information that specifically applies to VeePee's drop shipment program, Click & Ship. For more information on VeePee's marketplace model, check out VeePee/Privalia: marketplace guide. 

Areas served

Belgium, France, Germany, Italy, the Netherlands, and Spain.

Payments

All payment terms and their processes are managed outside of ChannelEngine.

Associated costs

There are no costs to you to participate in the VeePee Click & Ship program. However, you are currently responsible for your own shipping costs. 

How to request an account

You must qualify to participate in VeePee's Click & Ship program. Contact VeePee to find out if you qualify. If you are eligible to participate in VeePee’s drop shipment program, you can use ChannelEngine to manage your drop shipment orders and shipments. All updates around order and shipping statuses are communicated to VeePee.

Supported features

*ChannelEngine does not manage records of returns and cancelations of drop-shipped items. You manage these outside of ChannelEngine.

**You manage your stock of drop-shipped items outside of ChannelEngine.  

Settings and configuration

Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Fill in the Stock settings.
7. Finish the Activation.
8. Check the Listed products overview.

Channel-specific requirements and exceptions

This section describes modified and extra steps that are required to set up this channel plugin on ChannelEngine. 

Setup

With VeePee

1. To use VeePee’s drop shipment model, you must meet VeePee’s specific requirements for its Click & Ship program.
2. To sign up for VeePee Click & Ship, contact VeePee or ask your marketplace manager to set up your application.
3. If you are accepted into the program, specific products and their purchase prices are determined between you and VeePee. These terms are reviewed per season/flash sale.
4. You will receive username and password credentials to establish a connection to the Click & Ship API. Save these credentials for the setup steps on ChannelEngine.

With ChannelEngine

1. In your ChannelEngine dashboard, locate the VeePee dropshipment channel box for the country that you will ship items to, and click Request to configure.
2. In the VeePee dropshipment channel, go to Setup, Connection.
3. Fill in your Click & Ship API credentials. Fill in the username in the Username field and the password in the Password field.
4. Click Save and continue.

Cross-border shipments

You may negotiate creating additional drop shipment accounts with VeePee Click & Ship, which may correspond to drop shipment frameworks for separate countries. You will receive separate username and password API credentials for each additional account. Save these credentials, and follow the setup steps for each additional account.

In your ChannelEngine dashboard, you will have one VeePee dropshipment channel box for each of your VeePee Click & Ship accounts. Rename each channel box with a meaningful name.

Product selection

Your product content in the product selection is not pushed to VeePee.Therefore, you do not need to keep a product selection in the VeePee drop shipment plugin to manage your order and shipping flows on ChannelEngine. 

However, you need at least one product saved in the Product selection page to complete the activation of the VeePee drop shipment plugin:

1. Create a new product selection. 
2. Add at least one product to the product selection.
3. Click Save and continue.

You may delete your product selection in the VeePee drop shipment plugin at any time after the activation is completed.

Mappings

There are no attributes to map for VeePee drop shipments.

Pricing

While the Pricing page is visible in the VeePee drop shipment channel on ChannelEngine, you do not need to set up price rules there. These settings neither affect your product listings on VeePee/Privalia marketplaces nor do they affect your agreed purchase prices of drop-shipped products with VeePee. 

Continue to manage your negotiated purchase prices of your drop shipment assortment directly with VeePee.

Activation

Continue with the activation. 

You need at least one product saved in the Product selection page to complete the activation of the VeePee drop shipment plugin.

Listed products

There is no connection between the product content in the VeePee drop shipment plugin and your drop shipment workflow with VeePee. The products in the Listed products page will not be exported outside of ChannelEngine.

Additional information

ChannelEngine supports drop shipment-specific updates over orders and shipments to and from your external systems and VeePee Click & Ship. No product content is exported to VeePee/Privalia marketplaces from the VeePee dropshipment channel.

Orders

If a product needs to be drop-shipped, VeePee creates a delivery instruction containing VeePee’s batch number, order number, and delivery order number. This delivery instruction follows the same flow as for standard orders and shipments via ChannelEngine. For more information on ChannelEngine’s order flow, check out ChannelEngine: orders and Merchant API: orders.

To track delivery instructions that come from VeePee, your external management systems must have an active API integration with ChannelEngine or a plugin that allows you to retrieve orders and submit shipments to and from the channel.

1. VeePee Click & Ship submits a delivery instruction to the vendor.
2. The delivery instruction appears as a standard order in your Orders overview on ChannelEngine, and it is available for your external systems to consume. Note the following fields:
   • On each order
     • Channel order no. - the number of the whole order from VeePee Click & Ship.
   • On each order line
     • Extra information - on each order line, VeePee’s Batch ID and Delivery order ID are documented.
       • Batch ID - the identification number of the group of orders that are grouped under a single “batch” by VeePee Click & Ship.
       • Delivery order ID - the identification number of VeePee’s delivery order. Order lines that have the same delivery order ID have the same delivery promise, i.e.: shipment time.  
3. The total price of the order is equal to the sum of the purchase prices of the products in the order. The purchase price is pre-agreed between you and VeePee, and it is different from the selling price that is published on VeePee/Privalia.

Shipments

Drop shipments for VeePee follow the same flow as with usual shipments on ChannelEngine. For more information on ChannelEngine’s shipment flow, check out ChannelEngine: shipments and Merchant API: shipments.

1. Generate a shipping label. This document is generated by you and is managed outside of ChannelEngine.
2. Proceed with the standard shipping process via your external systems. To create a shipment from your external system, send a request to the POST v2/shipments endpoint of the Merchant API.
3. Provide the tracking code and a shipment method by adding TrackTraceNo and Method parameters to the request body. The tracking code and shipping method are mandatory fields.

VeePee does not require specific carriers for drop shipments. 

Returns and cancelations

Returns and cancelations are managed by you, outside of ChannelEngine. 

FAQs

How often does each task run on the Veepee drop shipment plugin?

By default, the Veepee drop shipment plugin follows the schedule below: