Mirakl-based marketplaces: setting up sales channels

About this article

This article describes the configuration of sales channels for Mirakl-based marketplaces on ChannelEngine.

Table of contents

Introduction

How to set up sales channels

• On Mirakl
• On ChannelEngine

How to remove products from sales channels

FAQs

Introduction

Certain marketplaces that use the Mirakl framework offer support for one or more sales channels. On ChannelEngine, you can use one account for all sales channels, with the option to map different prices for different sales channels.

How to set up sales channels

On Mirakl

To access specific sales channels within a marketplace, you must first request this directly with the marketplace. If there is an agreement, they can then enable additional sales channels from their end.

Once that agreement is made, go to My account, Settings in the marketplace's Mirakl back-end and click the Channels tab. By default, no manual action is required – but you can check if the requested sales channels have been enabled or not.

On ChannelEngine

Setup

All sales channels made available by the Mirakl marketplace are displayed on the Mappings page (i.e.: Content mappings and Offer mappings) in the form of country-specific attributes. E.g.: Name DE, Description FR, Price PL, 002 Price. For some marketplaces, the attribute name does not show the country code explicitly, but has an explanation in the tooltip.

Bear in mind that:

• No additional setup is needed. However, if country-specific price attributes are left empty, they are replaced automatically with the default value. E.g.: if you have the French sales channel active, but fail to map Price FR, the value of the default Price attribute is exported. The same applies to discount-related attributes. The default Discount price, Discount start/end date are used if country-specific discount attributes are not provided.
• If the currency of one or more sales channels differs from your main currency and you fail to map the country-specific price attributes, you may end up with prices that are either too high or too low for that sales channel.

How to remove products from sales channels

It is not possible to select which products are exported to each sales channel. All products in your product selection are made available to all connected sales channels.

There are two exceptions to this rule:

• Decathlon - you need to select one or more sales channels per product via the offer attribute Active channels. Products without one or more active channels are not exported. For more information on this, check out the Mappings section of the Decathlon: marketplace guide.
• H&M - you need to map the RRP (recommended retail price) [country] attribute. Products without a RRP are not accepted by Mirakl. For more information on this, check out the Mappings section of the H&M: marketplace guide.

For all other Mirakl-based marketplaces, the only option to remove products from a specific sales channel is to create a separate store in the Mirakl back-end, with its own sales channel access. In that case, you will need to set up a separate instance of the marketplace for each store on ChannelEngine.

FAQs

Can I set a different stock level for each Mirakl sales channel?

In the Mirakl framework, you can only set a stock level per product, not per sales channel, which results in the same stock levels across all of your sales channels. To work around this limitation, you can set up separate accounts on Mirakl for each sales channel. This setup allows you to configure country-specific channels on ChannelEngine and maintain different stock levels for each country.

Can I set a different price for each Mirakl sales channel?

Yes, you can configure a different price per sales channel by using country-specific attributes in Offer mappings. E.g.: Price FR, Price DE. To learn more about this, check out the section On ChannelEngine.