Decathlon: marketplace guide

About this guide

This is a ChannelEngine guide on the France-based marketplace Decathlon. Here you can find information on how to request a Decathlon account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Mappings
• Pricing
• Listed products

Additional information

FAQs

Commercial information

* To use Decathlon with currencies other than EUR, set up additional accounts on Mirakl to correspond to each additional currency.

How to request an account

If you are interested in selling your products on Decathlon, please contact your ChannelEngine customer success manager via email. Decathlon is currently a closed marketplace. Once your customer success manager connects you with Decathlon, you must provide them with the following documents:

• Signed contract with Decathlon
• Completed questionnaire
• List containing the brands and the logos of the products you want to sell

Associated costs

Decathlon charges a fixed monthly fee of EUR 40.00, as well as a category-based commission on every sale. This percentage varies per category, from 9% to 17%.

Marketplace features

Settings and configuration

Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Fill in the Stock settings.
7. Finish the Activation.
8. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

Decathlon is a Mirakl-based marketplace, so you can connect it with ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

Your Mirakl seller name for Decathlon is only required if you want to use ChannelEngine's repricing feature.

For more information on sales channels, check out the article Mirakl-based channels: setting up sales channels.

If you sell in different currencies, set up one Decathlon plugin per group of sales channels that use the same currency, e.g.: one plugin for all countries that use EUR and one channel for the UK, which uses GBP.

Settings

• Only use fulfillment by Mirakl channel - if enabled, ChannelEngine defaults to Decathlon's fulfillment service.

Advanced settings

• Use fulfillment service - if enabled, ChannelEngine imports your fulfillment stock from Decathlon.

Invoice uploads

To configure your invoice settings, go to Advanced settings. Then, select one option from the dropdown menu in the Enable invoice uploading field, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, ChannelEngine automatically generates an invoice and attaches it to the shipment before exporting the shipment.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, ChannelEngine exports the shipment – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, ChannelEngine only exports the shipment if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, ChannelEngine takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: upload merchant invoices.

Invalid XML characters

To remove invalid XML characters from your product data, click Advanced settings and enable the Check and filter invalid XML characters setting. ChannelEngine checks product data submitted in the XML format for invalid characters (e.g.: Ã, ¢, â, etc.). Once identified, invalid characters are removed or converted to a valid equivalent.

Mappings

Content

Decathlon enforces strict content guidelines; therefore, it is important to make sure that your products meet these guidelines before you follow the setup process:

All products (required)

• Brand - the product's brand or manufacturer.
• Codes EAN - the product's unique identifier, which must be composed of 8, 13, or 14 digits to be accepted by Decathlon.
• Main image - your product's main image. Decathlon's image requirements are listed below:
  • Transparent or neutral #F2F3F4 background
  • No text in the image
  • High resolution
  • Square dimensions, maximum size 3000 x 3000px
  • 360° pictures are supported
  • Supported formats - GIF, JPEG, PNG, SVG, and WEPB
  • For the full set of guidelines, get in touch with Decathlon. 
• Product identifier - the product's SKU, known as the Merchant product number on ChannelEngine.

All products (optional)

• Main title - the product's title, written in the language of your main Decathlon sales channel.
• Product title [language] - the name of the product in the language defined by the attribute. Redundant information, such as the brand name, the product color, or any information already added to dedicated attributes, should not be part of the title. The maximum length is 80 characters. E.g.: Elite FDR 2.5i Vélo Elliptique semi-pro.
• Web catchline [language] - the marketing description of the product in the language defined by the attribute. The maximum length is 200 characters.
• Composition [language] - the product's composition. E.g.: organic cotton, recycled aluminum.
• Image 2-7 - the product's additional images.
• Video 1-2 [language] - the URL to the product's video. The requirements are:
  • File formats - AVI, Flash Video, MP4, MPEG, QuickTime Movie.
  • File size - at most 15 MB.
• Legal mention [language] - the product's legal notice, if applicable.
• Description [language] - the description of the product in the language defined by the attribute.
• Parent product ID - enables group variations of the same product. E.g.: a t-shirt with different colors or different sizes.
• Storage advice [language] - the recommended way of storing the product, if applicable.
• Use restriction [language] - the use restrictions that apply to the product, if applicable.
• Number of items - the number of units included in the product, if more than one.

Offer

The only mandatory offer mappings are Price, which is the default price attribute, and Price [country code]. If you only sell product X in Belgium, for instance, you must map the Price and Price BE attributes to whatever price you charge in Belgium. If you also sell product X in Spain and its price there is different from your Belgian price, make sure to map the Price and Price ES fields accordingly.

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
• ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.
• Category-specific ECO attributes - depending on your sales country, you might be required to map additional ECO attributes for products in specific categories. Review which ECO attributes to map within each category.

If pricing v2 is activated in your environment, you will see the following offer attributes, which are common to all Mirakl-based marketplaces:

• Allow promotion below min price - set to true to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
• Strike price - the regular selling price. Use it in combination with your discount price to set up a discount/strikethrough pricing. To learn more, check out the Working with discounts section of this article. 
• Map your current selling price in Price in Pricing, Price rules. 
• Additionally, the Fee groups attribute appears in Mappings, Fee group mappings, if pricing v2 is activated. Map the marketplace fee group ID of the product there.  

The following offer attributes are also common to all Mirakl-based marketplaces:

• Discount start date - the date from which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-25 15:30:00 +01 will start your discount on 25 October 2026 at 3:30 PM, one hour ahead of UTC time.
• Discount end date - the date until which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-30 23:59:59 +01 will end your discount on 30 October 2026 at 11:59 PM and 59 seconds, one hour ahead of UTC time.
• Discount price - (appears only if you use pricing v1) the product's sale price, if applicable. This attribute must have a lower value than the Price attribute. 
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Leadtime to shipment - the number of days before you ship the product. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map the shipping class using the marketplace’s codes and not with the labels that are visible in the partner portal's user interface. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Logistic class codes

Carrier

Carrier mapping is not required on Mirakl-based marketplaces. However, with carrier mapping, you can map your carrier to a specific list of carriers maintained by this marketplace. Carrier mapping enables ChannelEngine to automatically send the tracking codes to this marketplace, allowing buyers to eventually track the shipment themselves. If your carrier is missing from the list, please directly contact the marketplace.

Note that Decathlon does not take Sundays into account when calculating the shipping time. The default value for the Leadtime to shipment attribute is two days, and Mirakl adds one day to it when orders are made on Friday or Saturday, for instance.

Pricing

When you enable a sales channel, country-specific price attributes become available for that new sales channel – and they become leading. I.e.: the default Price field must still be mapped, but is no longer used by the marketplace. Note that it may take some time for the additional price attributes to appear on the Offer mappings tab on ChannelEngine.

Working with discounts

These instructions apply to most Mirakl marketplaces. If there are any exceptions on this marketplace, these are noted below. 

Pricing v1

• To set up a discount, map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
• The discounted price is only exported if it is lower than the base price.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. For example, a value of 2 indicates that the buyer must purchase two or more products at the same time to benefit from the discount.

Pricing v2

1. To set up your strikethrough price, map the Strike price attribute to your regular price in Offer mappings. 
2. Then, indicate the discount period. Map the Discount start date and Discount end date attributes to indicate the start and end dates of your discount.
3. If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped. 
4. If you do not set up a bulk discount, set up your discount price:
   1. Go to Pricing, Promotions.
   2. Choose your discount method, e.g.: percentage discount, and configure the start and end dates.
   3. Select the products to which the discount is applied.
5. Keep in mind:
   • Your discount price and Strike price cannot have the same value. 
   • ChannelEngine only sets a discount if your discount price is lower than Strike price.
6. If set up correctly, your product displays a discount label and a strikethrough price on the channel.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products, check the Listed products page for more information. Use the Channel status filter or the Validation and feedback tab to view all known errors for specific products.

If you see either of the below statuses, refer to the article ChannelEngine: why is my product listed as 'Product not found' in the inventory report?:

• Product not found in inventory report
• Product not in offer file

Products that ChannelEngine has failed to export are shown as Invalid, e.g.: products with an empty GTIN or that do not yet exist on the marketplace.

Alternatively, download the error report generated by Mirakl. To do so:

1. Log onto the Mirakl platform and go to Catalog, Product imports.
2. Identify the latest report and click the See details button.
3. Download the CSV file Non-integrated products report.

Additional Information

Order extra data items

When an order is imported to ChannelEngine, ChannelEngine also retrieves extra data items related to the order itself – or to order lines. This extra data is specific to this marketplace. An explanation of each can be found below: 

Order extra data

Marketplace returns

Marketplace returns are automatically accepted via Mirakl.

FAQs

How often does each task run on Mirakl-based marketplaces?
By default, Mirakl-based channels follow the schedule below:

Can I map attributes on ChannelEngine and on the Mirakl platform?
No. Mapping attributes on the Mirakl marketplace platform interferes with ChannelEngine's content export. Therefore, it is recommended to categorize and map content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?
Chances are that you are receiving the feedback. However, different types of error reports can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and the conventional reports have been fully processed by ChannelEngine. If there are no errors to report, no new reports are generated.