Le BHV MARAIS: marketplace guide

About this guide

This is a ChannelEngine guide on the Paris-based marketplace Le BHV MARAIS. Here you can find information on how to request a Le BHV MARAIS account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

 

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Pricing
• Listed products

Additional information

FAQs

 

Commercial information

Founded	1 January 1856
Founders	François Xavier Ruel
Headquarters	Paris, France
Area served (orders)	France
Number of monthly visits	circa 500,000 (2022)
Website	Le BHV MARAIS
Setup cost	none
Commission	based on the product category
Other costs	EUR 49.00/month
Payment	every 10th, 20th, and 30th of the month
Product categories	fashion, cooking, DIY/gardening, electronics, furniture/interior design, games/toys, household appliances, kids/babies, cosmetics, pets, shoes, bags, luggage, office supplies/professional equipment, video games
Input language	French
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Advertisement options	yes
Profile on ChannelEngine	Le BHV MARAIS

 

How to request an account

To start selling on Le BHV MARAIS, please contact your customer success manager at ChannelEngine. The following requirements apply:

• Your stock, legal entity, and VAT number must be in the EU.
• Guarantee a maximum of EUR 4.90 in shipping costs for delivery of non-bulky products, as well as shipping fees for tracked delivery of non-bulky products of up to EUR 75.00.
• Your response time to customer inquiries must be of 48 hours at most. Also, you must be able to reply in fluent French (i.e.: automated translations are not allowed).
• Offer a minimum of 30 days for customers to return their orders.
• Although it is not a requirement, it is highly recommended to offer free returns for fashion products. Returns should be allowed for at least 14 days after the purchase, though it is recommended to support returns for up to 30 days.

Associated costs

Le BHV MARAIS does not charge a setup fee, but it does charge a monthly fee of EUR 49.00 and a commission fee depending on the product category.

 

Marketplace features

Supported	Not supported
Product offers (EAN matching)	Returns (marketplace)
Product content	Repricing
Orders	Marketplace fulfillment service
Cancelations	Automatic relationships
Returns/refunds (merchant)	HTML formatting
Shipments	Multiple stock locations
Carrier mapping	Sales channels*
Product variations (sizes/colors)
Bundles

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, though not every marketplace includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

Le BHV MARAIS is a Mirakl-based channel, so you can connect it to ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

As Le BHV MARAIS does not support repricing, you can leave the Mirakl seller name field empty.

Sales channels

Le BHV Marais offers a dedicated sales channel for discounted products: Canal Prix VP.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: merchant invoices.

Categorization

Categorization is mandatory if you want to create or update existing product information on Le BHV MARAIS. Both categorizations and mappings only result in updates if the content connection is enabled, and the relevant credentials have been entered (see the Setup section).

Product descriptions must be in French on Le BHV MARAIS. The categorization and some of the mappings are also in French.

Mappings

Content

All products (required)

• Article description - must be in French and, if part of a group of variations, the description must be similar across all other variants in the group. Do not include any color- or size-related information in the description of articles that are grouped under the same ID. The supported HTML tags are: p, br, table, ol, ul, and li.
• Article title - must be in French and, if part of a group of variations, the title must be similar across all other variants in the group. Do not include any color- or size-related information in the title of articles that are grouped under the same ID. This attribute is indexed to Le BHV MARAIS' internal search engine. The recommended title structure is: [product type]+[shape]+[product title, if any]. Use capitalization at the beginning of the title and, if possible, on the name of the models or collection. The maximum number of characters allowed is 65.
• EAN - the product's European article number or GTIN.
• Marque (Brand) - if your brand is not listed, make sure to contact Le BHV MARAIS so they can add it.
• Seller article ID - the product’s SKU. If it is not a standalone product, use the SKU related to the child product. The maximum number of characters is 40, and commas ( , ), pipes ( | ), and slashes ( / ) are not allowed.
• Seller product ID - enables the creation of variations, and must be the same for all products that are grouped together. If the product does not have variations, use its EAN or MPN.
• Visuel principal (Main image) - Le BHV MARAIS has different requirements depending on the product category, which can be found on the onboarding guidelines document they share with merchants. The only common requirements across all categories are that the image resolution is of 1,100x1,200 px and the aspect ratio is 0.916.

All products (optional)

• Cross-selling 1-4 - this attribute has been deprecated, so it can be ignored.
• Designer - the name of the product's designer, if relevant.
• Exclusivité Internet (Internet exclusive) - Lorem ipsum.
• Go for Good - Go for Good is an initiative by Le BHV MARAIS' parent company, Galeries Lafayette group, which promotes transparent, sustainable, and responsible fashion products. Products marked with this label need to meet a set of criteria – and merchants interested in this approach must apply directly on the Go for Good website.
• Hauteur colis (en cm) [Package height (in cm)] - the package's height, in cm. The measurement unit is not required, only the value.
• Largeur colis (en cm) [Package width (in cm)] - the package's width, in cm. The measurement unit is not required, only the value.
• Lien fiche technique - this attribute has been deprecated, so it can be ignored.
• Lien vidéo - this attribute has been deprecated, so it can be ignored.
• Mots cles (séparés par une virgule) - this attribute has been deprecated, so it can be ignored.
• Origine de fabrication (Origin of manufacture) - the country where the product was manufactured.
• Plus produit - this attribute can be used for technical information that does not fit into any other attribute.
• Poids colis (Package weight) - the package's weight, in kg. The measurement unit is not required, only the value.
• Product description - same as Article description.
• Product title - same as Article title.
• Profondeur colis [Package depth) - the package's depth, in cm. The measurement unit is not required, only the value.
• Visuel 2-6 (Images 2-6) - the product's additional images. Le BHV MARAIS recommends at least three images.

Category-specific

• Couleur (Color) - the product's color, which needs to be unique if it is part of a variation.
• Taille (Size) - the product's size, which needs to be unique if it is part of a variation. If the size you need is not listed, make sure to contact Le BHV MARAIS so they can add it.

Offer

The only mandatory offer mapping is:

• Price - your desired sale price, after price rules are applied.

Optional

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc. 
• ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to all Mirakl-based marketplaces:

• Discount end date - the date until when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.
• Discount price - the product's sale price, if applicable. This attribute must have a lower value than the Price attribute.
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Discount start date - the date from when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.
• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Working with discounts

• To set up a discount, you must map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
• The discounted price is only exported if it is lower than the base price.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped – otherwise, the export is broken.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.

 

Code	Label	Description
STANDARD	Famille logistique par défaut	none
A	Catégorie A	Small light items. E.g.: accessories, childcare, make-up, perfumes, small DIY items, etc.
B	Catégorie B	Small/medium light items. E.g.: jewelry, watches, backpacks, jackets, cutlery, duvet, dishes (per unit), etc.
C	Catégorie C	Small, medium-heavy items. E.g.: small light fixtures, pots, saucepans, cleaning products, etc.
D	Catégorie D	Medium items. E.g.: lighting, shoe storage, mirrors, etc.
E	Catégorie E	Average items without specific delivery. E.g.: trunks, computers, etc.
F	Catégorie F	Large items (with specific delivery) (Carpet, Kitchen chair, Chests, Small furniture)
G	Catégorie G	Heavy or bulky items (with specific delivery) (Heater, Vanity unit, Desk, Shelves etc.)
H	Catégorie H	Heavy and/or bulky items (with specific delivery). E.g.: dining tables, armchairs, bar cabinets, etc.
I	Catégorie I	Heavy and/or bulky items (with specific delivery). E.g.: table and chair sets, cabinets, bookcases, etc.
J	Catégorie J	Heavy and/or bulky items (with specific delivery). E.g.: mattresses, box springs, sofas, dressers, etc.
K	Catégorie K	Specific bulky items. E.g.: garden sheds, fountains, porticoes, etc.
N	Catégorie N	E.g.: cosmetics, make-up.
P	Catégorie P	Colissimo is a drop-off parcel delivery service by La Poste, a French postal service company. At certain locations, customers can drop packages that are collected by a courier and delivered to their target destination.
FRAGILE	Catégorie FRAGILE	Fragile products.
DANGEREUX	Catégorie DANGEREUX	Dangerous products.
VOLUMINEUX	Catégorie VOLUMINEUX	Bulky products.
GEM	Catégorie grosses pièces	Large parts.
PEM	Catégorie petites pièces	Small parts.
Q	Frais de port offert	Free shipping.
LUXE2M	Luxe seconde main	Second-hand luxury goods.

 

Carrier

Carrier mapping is not required on Le BHV MARAIS. However, you can map your carrier to a specific list of carriers maintained by Le BHV MARAIS. This allows for working tracking codes in the back-end, as well as for the buyer. If your default carrier is missing, contact Le BHV MARAIS.

Note that if you select Unknown as the carrier, you still need to provide a working tracking code.

Pricing

Le BHV MARAIS requires the prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion.

 

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products –, check the Listed products page for more information.

You can either use the Channel status filter (e.g.: products that ChannelEngine has failed to exported, such as those with an empty GTIN or that do not exist on the marketplace yet, are shown as Invalid) or the Validation and feedback tab to see all known errors for specific products.

Alternatively, you can access the marketplace's back-end and download the error report generated by Mirakl. To do so:

1. Log in to the Mirakl back-end and go to Catalog, Product imports.
2. Identify the latest report and click the See details button by it.
3. Download the CSV file Non-integrated products report.

Additional information

Le BHV MARAIS orders are paid on shipment, which provides buyers with the chance to cancel orders up to 15 minutes after placing them. The order status on Le BHV MARAIS' back-end may be set to Debit in progress.

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Task	Frequency
Export product data to marketplace	every 60 minutes
Export product offers to marketplace	every 15 minutes
Import product offers from marketplace	every 15 minutes
Import orders from marketplace	every 15 minutes
Export order shipments to marketplace	every 15 minutes
Export returns to marketplace	every 30 minutes

Can I map attributes on ChannelEngine and in the Mirakl back-end?

No. Mapping attributes in the Mirakl marketplace back-end interferes with ChannelEngine's content export. Therefore, it is recommended to stick to categorizing and mapping content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?

Chances are you are receiving the feedback. However, different types of error report can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically, and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and conventional reports have been fully processed by ChannelEngine – or no new reports have been generated because there are no errors to report.