Maisons du Monde: marketplace guide

About this guide

This is a ChannelEngine guide on the Vertou-based marketplace Maisons du Monde. Here you can find information on how to request a Maisons du Monde account, how to configure this channel on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Channel features

Settings and configuration

Channel-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Pricing
• Listed products

FAQs

Commercial information

Founded	1996
Founder	Xavier Marie
Headquarters	Vertou, France
Area served (orders)	France, Germany, Spain, Italy
Revenue	circa USD 440 million (2020)
Number of monthly visits	circa 12 million
Website	Maisons du Monde
Setup cost	none
Commission	depends on the category
Other costs	EUR 39.99/month (excl. VAT)
Payment	on the 10th, 20th, and last day of the month
Product categories	books, cooking, DIY/gardening, furniture/interior design, games/toys, kids/babies, cosmetics
Input language	English, French, Italian
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Advertisement options	yes
Profile on ChannelEngine	Maisons du Monde

How to request an account

To start selling on Maisons du Monde, contact your customer success manager at ChannelEngine. They can then contact Maisons du Monde and find out if your portfolio is a good match. You can also contact Maisons du Monde directly via email.

Merchants must have an entity based in – and ship orders from – a member state of the European Union.

Associated costs

Maisons du Monde does not charge a setup fee, but it does charge a monthly fee of EUR 39.99 (excl. VAT) and a commission fee that varies per product category.

Channel features

Supported	Not supported
Product content	Marketplace fulfillment service
Product offers (EAN matching)	Repricing
Product variations (color/size)	Returns (channel)
Orders	Multiple stock locations
Returns/refunds (merchant)	HTML formatting
Shipments
Sales channels
Carrier mapping
Sales channels*

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

Settings and configuration

Setting up each channel on ChannelEngine follows the same flow, once you add the channel:

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Channel-specific requirements and exceptions

Setup

On ChannelEngine

Maisons du Monde is a Mirakl-based channel, so you can connect it to ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

You can leave the Mirakl seller name field empty, as Maisons du Monde does not support repricing.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to enable the invoice upload to ChannelEngine via the Merchant API. For that, call the POST /v2/orders/{merchantOrderNo}/invoice endpoint. Note that only invoices in PDF are supported.

Invalid XML characters

To remove invalid XML characters from your product data, click Advanced settings and enable the Check and filter invalid XML characters setting. ChannelEngine checks product data submitted in the XML format for invalid characters (e.g.: Ã, ¢, â, etc.). Once identified, invalid characters are removed or converted to a valid equivalent.

 

Categorization

Categorization is mandatory if you want to create or update existing product information on Maisons du Monde. Both categorizations and mappings only result in updates if the content connection is enabled, and the relevant credentials have been entered (see the Setup section).

Although product descriptions can be written in English or in French on Maisons du Monde, the categorization is in French.

Mappings

Content

All products (required)

• Brand - the product's brand or manufacturer. E.g.: Lenco.
• Color - the product's main color. It must be mapped to a value known to Maisons du Monde, and the values are listed in English – though translated to French on the website. E.g.: red, yellow, blue.
• Description [country] - the product's description, with dedicated attributes for each supported language. Note that all attributes are called Description, but can be differentiated via the tooltip. The maximum number of characters is 2,000, and HTML formatting is not supported.
• EAN code - the product's EAN or GTIN. It must be a valid EAN-8 or EAN-13 value. E.g.: 8701234567890.
• Height - the product's height, without its packaging. Only the numeric value is needed, but it must match with the unit mapped under Measurement unit height. E.g.: 80.
• Length - the product's height, without its packaging. Only the numeric value is needed, but it must match with the unit mapped under Measurement unit length. E.g.: 81.
• Main material - the product's main material or coating. It must be mapped to a value known to Maisons du Monde, and the values are listed in English – though translated to French on the website.
• Measurement unit height - the unit of measurement relevant to the product's height. E.g.: cm.
• Measurement unit length - the unit of measurement relevant to the product's length. E.g.: cm.
• Measurement unit width - the unit of measurement relevant to the product's width. E.g.: cm.
• Media 1 - the product's main image.
• Product title [country] - the product's title, with dedicated attributes for each supported language.  The maximum number of characters is 70. The correct structure is: type of product + material + dimension or color. E.g.: Cabriole sofa leather black.
• Reference - your unique product reference, usually the Merchant product number. E.g.: SKU123.
• Width - the product's height, without its packaging. Only the numeric value is needed, but it must match with the unit mapped under Measurement unit width. E.g.: 82.

All products (optional)

• Media 2-10 - the product's additional images.
• DEA (Déchets d'éléments d'ameublement) value - a French fee related to the recycling of furniture, mandatory for French merchants.
• DEEE (Déchets d'équipements électriques et électroniques) value - a French fee related to the recycling of electronics, mandatory for French merchants.
• Promotional campaigns - map this attribute if you want to participate in certain sales campaigns.

Offer

The only mandatory offer mappings are:

• Price - the product's price, including two decimals. E.g.: 129.99.
• Price excl. VAT - the product's price, excluding VAT. If you do not have prices without VAT, you can use price rules to create a calculated attribute.
• VAT rate (%) - the VAT rate applicable to the product.

The following offer attributes are common to some Mirakl-based marketplaces, particularly in France and Germany:

• ECO #1-5 - Amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 - EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc. 
• ECO #1-5 - Producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to Mirakl-based marketplaces:

• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes uses of logistic class codes, they can be found below.

Code	Label	Description
INT	Famille logistique par défaut
S	Small	<15kg et <150cm (<15kg and <150cm)
M	Medium	15 - 35kg et <200cm (15 - 35kg and <200cm)
LV1	LV1	0 à 15 kg et entre 150 à 200cm max (0 to 15 kg and between 150 to 200cm max)
LV2	LV2	>35kg ou >200cm (>35kg or >200cm)
FS	Free shipping	Free shipping

Working with discounts

• Do not leave the Discount end date attribute unmapped. If you want to set a permanent discount, use a date in the far future instead. Otherwise the offer is not exported, and errors are shown under the Validation and feedback tab.
• If your discounted price is not lower than the base price, it is not exported.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped – otherwise the export is broken.
• If you do want to set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.

Carrier

Carrier mapping is not required on Maisons du Monde. However, you can map your carrier to a specific list of carriers maintained by Maisons du Monde. This allows for working track-and-trace links in the back-end, as well as for the buyer. If your default carrier is missing, please contact Maisons du Monde.

Pricing

Maisons du Monde requires the prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products – check the Listed products page for more information.

You can either filter on Channel status (select Invalid to show all products that ChannelEngine has not exported, such as products with an empty GTIN or that currently do not exist on the marketplace) or use the Validation and feedback tab to see all known errors for specific products.

For detailed status reports, go to the Mirakl back-end. Their reports contain specific errors if a product or product offer cannot be created. To find them, go to My inventory, Import from file, Track offer imports/Track product imports. By hovering over the 'i' under the Status section, you can see how many products in the file were processed correctly and how many had errors, etc.

If there are errors, the last column shows a downloadable file in which they are listed. The same goes for the product file import, but this can contain multiple files because processing goes through several systems. There is also a manual check of your submitted content, which, once approved, goes to staging as well. Note that you need to map as much as possible to prevent products from not being created.

FAQs

How often does each task run on Mirakl-based channels?

By default, Mirakl-based channels follow the schedule below:

Task	Frequency
Export product data to channel	every 60 minutes
Export product offers to channel	every 15 minutes
Import product offers from channel	every 15 minutes
Import orders from channel	every 15 minutes
Export order shipments to channel	every 15 minutes
Export returns to channel	every 30 minutes

Can I simultaneously set up mapping on ChannelEngine and in the Mirakl back-end?

Configuring mapping in the Mirakl marketplace back-end interferes with ChannelEngine's content export. For accurate product content export, stick to categorizing and mapping your products’ content on ChannelEngine only.