Maisons du Monde: marketplace guide
About this guide
This is a ChannelEngine guide on the Vertou-based marketplace Maisons du Monde. Here you can find information on how to request a Maisons du Monde account, how to configure this channel on ChannelEngine, what the specific requirements are, and more.
Table of contents
Channel-specific requirements and exceptions
Commercial information
| Founded | 1996 |
| Founder | Xavier Marie |
| Headquarters | Vertou, France |
| Area served (orders) | France, Germany, Spain, Italy |
| Revenue | circa USD 440 million (2020) |
| Number of monthly visits | circa 12 million |
| Website | Maisons du Monde |
| Setup cost | none |
| Commission | depends on the category |
| Other costs | EUR 39.99/month (excl. VAT) |
| Payment | on the 10th, 20th, and last day of the month |
| Product categories | books, cooking, DIY/gardening, furniture/interior design, games/toys, kids/babies, cosmetics |
| Input language | English, French, Italian |
| Input currency | EUR |
| Content creation | yes |
| Minimum number of SKUs | no |
| Advertisement options | yes |
| Profile on ChannelEngine | Maisons du Monde |
How to request an account
To start selling on Maisons du Monde, contact your customer success manager at ChannelEngine. They can then contact Maisons du Monde and find out if your portfolio is a good match. You can also contact Maisons du Monde directly via email.
Merchants must have an entity based in – and ship orders from – a member state of the European Union.
Associated costs
Maisons du Monde does not charge a setup fee, but it does charge a monthly fee of EUR 39.99 (excl. VAT) and a commission fee that varies per product category.
Channel features
| Supported | Not supported |
| Product content | Marketplace fulfillment service |
| Product offers (EAN matching) | Repricing |
| Product variations (color/size) | Returns (channel) |
| Orders | |
| Returns/refunds (merchant) | |
| Shipments | |
| Sales channels | |
| Carrier mapping | |
| Sales channels* |
* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.
Settings and configuration
Setting up each channel on ChannelEngine follows the same flow, once you add the channel:
- Go through the Setup.
- Create a Product selection.
- Complete the Categorization.
- Set up the Mappings: content, offers, and carriers.
- Configure the Pricing: rules and currency conversion.
- Finish the Activation.
- Check the Listed products overview.
Channel-specific requirements and exceptions
Setup
On ChannelEngine
Maisons du Monde is a Mirakl-based channel, so you can connect it to ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.
You can leave the Mirakl seller name field empty, as Maisons du Monde does not support repricing.
Invoice uploads
To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:
- ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
- Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
- Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
- None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.
If you select one of the Merchant invoices options, make sure to enable the invoice upload to ChannelEngine via the Merchant API. For that, call the POST /v2/orders/{merchantOrderNo}/invoice endpoint. Note that only invoices in PDF are supported.
Categorization
Categorization is mandatory if you want to create or update existing product information on Maisons du Monde. Both categorizations and mappings only result in updates if the content connection is enabled, and the relevant credentials have been entered (see the Setup section).
Although product descriptions can be written in English or in French on Maisons du Monde, the categorization is in French.
Mappings
Content
All products (required)
- Brand - the product's brand or manufacturer. E.g.: Lenco.
- Color - the product's main color. It must be mapped to a value known to Maisons du Monde, and the values are listed in English – though translated to French on the website. E.g.: red, yellow, blue.
- Description [country] - the product's description, with dedicated attributes for each supported language. Note that all attributes are called Description, but can be differentiated via the tooltip. The maximum number of characters is 2,000, and HTML formatting is not supported.
- EAN code - the product's EAN or GTIN. It must be a valid EAN-8 or EAN-13 value. E.g.: 8701234567890.
- Height - the product's height, without its packaging. Only the numeric value is needed, but it must match with the unit mapped under Measurement unit height. E.g.: 80.
- Length - the product's height, without its packaging. Only the numeric value is needed, but it must match with the unit mapped under Measurement unit length. E.g.: 81.
- Main material - the product's main material or coating. It must be mapped to a value known to Maisons du Monde, and the values are listed in English – though translated to French on the website.
- Measurement unit height - the unit of measurement relevant to the product's height. E.g.: cm.
- Measurement unit length - the unit of measurement relevant to the product's length. E.g.: cm.
- Measurement unit width - the unit of measurement relevant to the product's width. E.g.: cm.
- Media 1 - the product's main image.
- Product title [country] - the product's title, with dedicated attributes for each supported language. The maximum number of characters is 70. The correct structure is: type of product + material + dimension or color. E.g.: Cabriole sofa leather black.
- Reference - your unique product reference, usually the Merchant product number. E.g.: SKU123.
- Width - the product's height, without its packaging. Only the numeric value is needed, but it must match with the unit mapped under Measurement unit width. E.g.: 82.
All products (optional)
- Media 2-10 - the product's additional images.
- DEA (Déchets d'éléments d'ameublement) value - a French fee related to the recycling of furniture, mandatory for French merchants.
- DEEE (Déchets d'équipements électriques et électroniques) value - a French fee related to the recycling of electronics, mandatory for French merchants.
- Promotional campaigns - map this attribute if you want to participate in certain sales campaigns.
Offer
The only mandatory offer mappings are:
- Price - the product's price, including two decimals. E.g.: 129.99.
- Price excl. VAT - the product's price, excluding VAT. If you do not have prices without VAT, you can use price rules to create a calculated attribute.
- VAT rate (%) - the VAT rate applicable to the product.
The following offer attributes are common for Mirakl-based marketplaces:
- Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable.
- Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
- Minimum quantity alert - map this attribute to receive a notification from ChannelEngine if your stock drops below the threshold defined.
- Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. Below you can find the codes used by this marketplace:
| Code | Label | Description |
| INT | Famille logistique par défaut | |
| S | Small | <15kg et <150cm (<15kg and <150cm) |
| M | Medium | 15 - 35kg et <200cm (15 - 35kg and <200cm) |
| LV1 | LV1 | 0 à 15 kg et entre 150 à 200cm max (0 to 15 kg and between 150 to 200cm max) |
| LV2 | LV2 | >35kg ou >200cm (>35kg or >200cm) |
| FS | Free shipping | Free shipping |
Working with discounts
- Do not leave the Discount end date attribute unmapped. If you want to set a permanent discount, use a date in the far future instead. Otherwise the offer is not exported, and errors are shown under the Validation and feedback tab.
- If your discounted price is not lower than the base price, it is not exported.
- If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped – otherwise the export is broken.
- If you do want to set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.
Carrier
Carrier mapping is not required on Maisons du Monde. However, you can map your carrier to a specific list of carriers maintained by Maisons du Monde. This allows for working track-and-trace links in the back-end, as well as for the buyer. If your default carrier is missing, please contact Maisons du Monde.
Pricing
Maisons du Monde requires the prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion.
Listed products
If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products –, check the Listed products page for more information.
You can either filter on Channel status (select Invalid to show all products that ChannelEngine has not exported, such as products with an empty GTIN or that currently do not exist on the marketplace) or use the Validation and feedback tab to see all known errors for specific products.
For detailed status reports, go to the Mirakl back-end. Their reports contain specific errors if a product or product offer cannot be created. To find them, go to My inventory, Import from file, Track offer imports/Track product imports. By hovering over the 'i' under the Status section, you can see how many products in the file were processed correctly and how many had errors, etc.
If there are errors, the last column shows a downloadable file in which they are listed. The same goes for the product file import, but this can contain multiple files because processing goes through several systems. There is also a manual check of your submitted content, which, once approved, goes to staging as well. Note that you need to map as much as possible to prevent products from not being created.
FAQs
How often does each task run on Mirakl-based channels?
By default, Mirakl-based channels follow the schedule below:
| Task | Frequency |
| Export product data to channel | every 60 minutes |
| Export product offers to channel | every 15 minutes |
| Import product offers from channel | every 15 minutes |
| Import orders from channel | every 15 minutes |
| Export order shipments to channel | every 15 minutes |
| Export returns to channel | every 30 minutes |
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