ChannelEngine: competitor history

About this article

This article describes competitor history on ChannelEngine and how to use it to leverage repricing. 

Table of contents

Introduction

Requirements

Competitor history graph

Competitor history table

Introduction

Competitor history displays valuable data on merchants selling the same products as you. If you use ChannelEngine's repricer, reviewing competitor history can help you understand how your products are performing on the marketplace in relation to other sellers who sell the same products that you sell.

Requirements

Pricing v2 is required to use this feature. Pricing v1 will be deprecated soon. If you currently use pricing v1, activate pricing v2 before you continue:

1. In the Pricing step of a given channel, click Configuration mode to start configuring pricing v2 while pricing v1 stays active.
2. When you are ready to fully switch to pricing v2, reach out to the Support team to activate pricing v2 on the respective channel(s).

Competitor history graph

Access competitor history on a marketplace that supports repricing at Pricing, Competitor history. Here, you review the evolution of a single product's price over time in comparison with your competitors.

To view the competitor history for a specific product:

1. In the search bar, enter the product's name, GTIN, or Merchant product number.
2. Choose the tab of the price attribute for which you want to see price history, e.g.: Price B2C.
3. Use the left or right arrow buttons to select the desired time period. The snapshot covers the last ten records.
4. Click the Pull competitor data button to fetch the latest competitor history for this product. The task can take up to five minutes to execute.

The graph shows the following data:

• Your price on the marketplace (highlighted in blue)
• Your competitors’ prices on the marketplace
• Your minimum and maximum prices as configured in the Price rules tab

Hover over any point on the graph to see detailed information, including the currency, exact date and time, and price value, precise to two decimal places.

Competitor history table

The table below the graph shows the competitor history, including your prices, competitors’ prices, and the current buy box winner. The buy box winner is highlighted in yellow and marked with a trophy icon. The table data matches the data that is presented in the graph.

FAQs

How often does ChannelEngine retrieve competitor statistics from marketplaces?
ChannelEngine uses scheduled tasks to retrieve competitor statistics from marketplaces. The frequency of the task depends on the number of products included in the call and the API rate limits of the marketplaces. This ranges from every 30 minutes to every four hours.

Why are there multiple buy box winners for my product?
Amazon can show different buy box winners for the same product, depending on the customer segment. E.g.: regular buyers may see one offer in the buy box, while Amazon Prime members may see another. This results in multiple buy box winners displayed on the Competitor history tab.