Limango: marketplace guide
About this guide
This is a ChannelEngine guide on the Munich-based marketplace Limango. Here you can find information on how to request a Limango account, how to configure this channel on ChannelEngine, what the specific requirements are, and more.
Table of contents
Channel-specific requirements and exceptions
Commercial information
Founded | 2007 |
Headquarters | Munich, Germany |
Area served (orders) | Germany |
Area served (shipments) |
EU countries where you are also registered for VAT |
Revenue | circa EUR 820 million (2022) |
Number of monthly visits | circa 7 million |
Website | Limango |
Setup cost | none |
Commission | depends on the category |
Other costs | none |
Payment | monthly |
Product categories | books, music, films, cameras, auto/motorcycle parts, fashion, cooking, DIY/gardening, electronics, erotic products, food, furniture/interior design, games/toys, healthcare, household appliances, jewelry/watches, kids/babies, musical instruments, cosmetics, pets, shoes, bags, luggage, sports equipment, office supplies/professional equipment, telecommunications equipment, video games, refurbished |
Input language | German |
Input currency | EUR |
Content creation | yes |
Minimum number of SKUs | none |
Advertisement options | yes |
Profile on ChannelEngine | Limango |
How to request an account
To start selling on Limango, contact their sales team via email.
The following requirements apply:
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You must handle the shipping to the buyer.
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Your product data must comply with Limango's specifications.
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Your shipments must include Limango's delivery note and a pre-paid return label.
Associated costs
Limango does not charge setup or monthly fees. However, it does charge a commission fee on successful sales that varies according to the product category.
Channel features
Supported | Not supported |
Product offers | Repricing |
Product content | Cancelations (channel) |
Product variations | Returns (channel) |
Orders | Carrier mapping |
Shipments | HTML formatting |
Cancelations (merchant) | Marketplace fulfillment service |
Returns (merchant) | Pick-up point delivery |
Refurbished products |
Settings and configuration
Setting up each channel on ChannelEngine follows the same flow, once you add the channel:
- Go through the Setup.
- Create a Product selection.
- Complete the Categorization.
- Set up the Mappings: content and offers.
- Configure the Pricing: rules and currency conversion.
- Finish the Activation.
- Check the Listed products overview.
Channel-specific requirements and exceptions
Setup
On ChannelEngine
Limango does not require any settings or keys to be entered under ChannelEngine's Setup section. Because Limango uses ChannelEngine's Channel API, they connect with ChannelEngine instead of the other way around. Therefore, you need to provide your contact person at Limango with the following credentials so they can connect your account:
- Your account subdomain - https://[youraccount].channelengine.net.
- The Channel API key, which can be found under the Channel API access section on the Setup page.
Categorization
Categorization on Limango is straightforward, and all categories are listed in German.
Mappings
Content
ChannelEngine recommends mapping as many attributes as possible. The more you map, the greater the visibility of the product on the marketplace is. This, in turn, tends to lead to a higher conversion rate.
All products (required)
- Delivery time (min.) - the minimum amount of time to deliver the product, in days. E.g.: 2.
- EAN/GTIN - the product's unique identifier.
- Long description - the product's long description. It should be well structured and contain all the essential characteristics of the product. It can consist of a combination of continuous text and bullet points. If you use both, first enter the continuous text and then the bullet points. Note the following:
- Highlight the benefits of the product.
- Name all purchase-relevant characteristics.
- Use whole sentences.
- Structure the content using paragraphs, if necessary.
- Check your spelling.
- Either avoid or explain uncommon terms.
- Do not enter information about price, delivery time, etc.
- Do not add external links.
- Specify additional product materials as bullet points.
- Product group name - the category group to which the product belongs, used as the grandparent in the product relationship. E.g.: rain jacket.
- Product image 1 - the product's main image. The following requirements apply:
- It must be a cutout (i.e.: a cropped or isolated image), with no shading.
- Background - white or gray.
- File format - JPG.
- Resolution - at least 720x960 px.
- No watermarks, logos, text, or the like.
- No dummy pictures or sketches.
- Product name - the product's title, written in German. Make sure to use the structure [product type, if applicable] + [model] + [color, if applicable] + [dimensions, if applicable]. E.g.: Newton Pendel in Silber or Geldbörse "Amelie" in Grau - (B)19,5 x (H)9,5 x (T)2,5 cm.
- Product status - the product's status on Limango. The options are active and inactive.
- Variant status - the product variant's status on Limango. The options are active and inactive.
- VAT - country - the code of the country where the sales tax applies. E.g.: DE.
- VAT - tax class - the product's applicable tax class. The options are normal and reduced.
- VAT - tax rate - the product's applicable tax rate, written in decimals separated by a period – not a comma. E.g.: if the applicable rate is 19%, enter 0.19.
All products (optional)
- Delivery time (max.) - the maximum amount of time to deliver the product, in days. E.g.: 5.
- Delivery time country - the code of the country to which the delivery time applies. E.g.: DE.
- Energy datasheet - the link to the product's energy datasheet, if applicable.
- Energy label - the link to the product's energy label.
- Manufacturer product number - the product's internal identifier.
- Manufacturer variant ID - the manufacturer's unique number for the product variant.
- Merchant product group ID - map the product’s grandparent SKU to this attribute if your variations need to be manually adjusted, based on the feedback from Limango.
- Product image 2-10 - the product's additional images. The following requirements apply:
- Background - white or gray.
- File format - Limango recommends JPG.
- Resolution - at least 720x960 px.
- No watermarks, logos, text, or the like.
- No dummy pictures or sketches.
- Short description (subtitle) - the product's short description. E.g.: Wasserfest, winddicht.
- Size hint - indicate the product's deviation from the stated size, if any. E.g.: kleiner/größer als erwartet.
Category-specific
Although they are marked as optional, it is mandatory to map the Material name, Material part, and Material part percentage attributes if they are available in your product's category.
Offer
Required
- Gross selling price - Country - the code of the country where the product's price is valid. E.g.: DE.
- Gross selling price - Currency - the currency in which the product's gross selling price is indicated. E.g.: EUR.
- Gross selling price - Price - the product's gross selling price, with the decimals separated by a period – not a comma. E.g.: 19.99.
- RRP - Country - the code of the country where the product's recommended retail price (RRP) is valid. E.g.: DE.
- RRP - Currency - the currency in which the product's RRP is indicated. E.g.: EUR.
- RRP - Price - the product's RRP, with the decimals separated by a period – not a comma. E.g.: 24.99.
Optional
- Base price - Basic quantity - the product's basic quantity, used in the calculation of its base price – if applicable. E.g.: 1.
- Base price - Country - the code of the country where the product's base price is valid. E.g.: DE.
- Base price - Currency - the currency in which the product's base price is indicated. E.g.: EUR.
- Base price - Price - the product's base price, with the decimals separated by a period – not a comma. E.g.: 4.99.
- Base price - Unit of measure - the measurement unit used to calculate the product's base price. E.g.: ml.
- Inventory - the product's stock.
Carrier
There is no carrier mapping required on Limango. The information provided to ChannelEngine is the information passed on to Limango, without re-mappings or conversions.
Pricing
Limango requires the prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion.
Listed products
Limango does not provide feedback via the API. Therefore, if you require information regarding the status of a product, you must contact Limango.
FAQs
Why are my shipments stuck as 'Not exported yet'?
Limango uses ChannelEngine's Channel API, ChannelEngine does not initiate the import and export of data to and from the marketplace. If your shipments are not exported and not visible in Limango's back-end, something is wrong with the import of the shipment information. Please contact Limango's customer service to investigate this. You can copy ChannelEngine's Support team in the email, if needed.
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