Alltricks: marketplace guide

About this guide

This is a ChannelEngine guide on the Montigny-le-Bretonneux-based marketplace Alltricks. Here you can find information on how to request an Alltricks account, how to configure this channel on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Pricing
• Listed products

FAQs

 

Commercial information

Founded	2008
Founder	Gary Anssens
Headquarters	Montigny-le-bretonneux, France
Area served (orders)	France, Germany, Italy, Portugal, Spain
Revenue	EUR 171 million
Number of monthly visits	circa 5 million
Website	Alltricks
Setup cost	no
Commission	from 10% to 18%
Other costs	monthly fee EUR 39.00 (excl. VAT)
Payment	1st, 11th, and 21st of each month
Product categories	outdoor, sports, books, electronics, food, shoes/bags/luggage, refurbished
Input language	French, German, Italian, Portuguese, Spanish
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Profile on ChannelEngine	Alltricks

How to request an account

Alltricks is a French ecommerce company that specializes in sports and outdoor. Currently, Alltricks offers more than 825 brands (including Shimano, Michelin, Nike, Oakley, Garmin, and The North Face) and a catalog of more than 160,000 references. 

To start selling on Alltricks, you must request an account via email. For detailed information on Alltricks, check out their Solutions page (in French).

Associated costs

Alltricks charges a monthly fee of EUR 39.00 (excl VAT). Merchants are not required to pay the monthly fee for the first three months, after the first sale.

Marketplace features

Supported	Not supported
Product offers	Cancelations (marketplace)
Product content	Returns (marketplace)
Orders	Repricing
Cancelations (merchant)	Marketplace fulfillment service
Returns (merchant)	Refurbished products
Shipments	Multiple stock locations
Carrier mapping
HTML formatting
Sales channels*
Bundles

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, though not every marketplace includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

Alltricks is a Mirakl-based channel, so you can connect it to ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

You can leave the Mirakl seller name field empty, as Alltricks does not support repricing.

Sales channels

To sell in markets other than France, you need approval from Alltricks. Note that:

• Your entire catalog needs to be available across the additional markets where you want to sell, localized according to each local language.
• Additional markets are only available to brand owners.
• Once your additional sales channels are approved by Alltricks and your product content is exported, it is no longer possible to update it via ChannelEngine. Therefore, make sure that the content is as thorough and error-free as possible. If you need to update the content, contact Alltricks.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: merchant invoices.

Categorization

Categorization is mandatory if you want to create or update existing product information on Alltricks. Both categorizations and mappings only result in updates if the content connection is enabled, and the relevant credentials have been entered (see the Setup section).

To update existing data, you must contact Alltricks. All product descriptions, categorization, and mappings are in French.

Mappings

Content

All products (required)

• Description - the product's description. HTML formatting is supported.
• EAN - the 13-digit EAN of the product.
  NB: make sure to use the same GTIN (e.g.: EAN, UPC, etc.) listed in your product feed or merchant system.
• Image principale (Main image) - the product's main image. The background of your images must be white, and the maximum file size is 5,000 kB.
• Marque (Brand) - the brand or manufacturer of the product.
• SKU vendeur (vendor SKU) - the product's internal unique identifier.
• Titre (Title) - the product's title. For refurbished products, the title should start with Produit Reconditionné. The minimum number of characters allowed is 10.

All products (optional)

• Attribut de regroupement (Grouping attribute) - enables group variations of the same product under a single parent. E.g.: a t-shirt in different colors or different sizes.
• Clé image principale (Main image key) - the URL of the product's main image.
• Clé image 2-3 (Image key 2-3) - the URL of the product's secondary and tertiary images.
• Image 2-10 - the product's additional images. For the image requirements, check out Image principale.
• Lien vidéo principal (Main video link) - the URL of the product's main video.
• Lien vidéo 2 (Video link 2) - the URL of the product's secondary video.
• Manuel PDF - the URL of the product's manual in PDF.
• Modèle (Model) - the product's model or line. E.g.: Black Hole, Dirt Roamer, Endless Run, etc.
• Voir le produit sur le site (View the product on the website) - the link to the product page on your own website.

Offer

Required

• Price - the regular sales price. If a discount price is set, Price becomes the 'discounted from' price. Enter a numeric decimal value and do not include the currency.
• Prix public conseillé (en € TTC) - the value for this attribute must be the same as in the Price attribute.

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 - Amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 - EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc. 
• ECO #1-5 - Producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to all Mirakl-based marketplaces:

• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Code	Label
SMALL	Petits
MEDIUM	Moyen
LARGE	Grand
Perso_1	Perso 1
Perso_2	Perso 2
Perso_3	Perso 3
Perso_4	Perso 4
Perso_5	Perso 5

Carrier

Carrier mapping is not required on Alltricks. However, you can map your carrier to a specific list of carriers maintained by Alltricks. This allows for working tracking code links in the back-end, as well as for the buyer. If your default carrier is missing, please contact Alltricks.

Pricing

Alltricks requires the prices to be submitted in euros. If you do not have pricing attributes in euros, you must set a currency conversion.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products –, check the Listed products page for more information.

You can either use the Channel status filter (e.g.: products that ChannelEngine has failed to exported, such as those with an empty GTIN or that do not exist on the marketplace yet, are shown as Invalid) or the Validation and feedback tab to see all known errors for specific products.

Alternatively, you can access the marketplace's back-end and download the error report generated by Mirakl. To do so:

1. Log in to the Mirakl back-end and go to Catalog, Product imports.
2. Identify the latest report and click the See details button by it.
3. Download the CSV file Non-integrated products report.

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Task	Frequency
Export product data to marketplace	every 60 minutes
Export product offers to marketplace	every 15 minutes
Import product offers from marketplace	every 15 minutes
Import orders from marketplace	every 15 minutes
Export order shipments to marketplace	every 15 minutes
Export returns to marketplace	every 30 minutes

Can I map attributes on ChannelEngine and in the Mirakl back-end?

No. Mapping attributes in the Mirakl marketplace back-end interferes with ChannelEngine's content export. Therefore, it is recommended to stick to categorizing and mapping content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?

Chances are you are receiving the feedback. However, different types of error report can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically, and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and conventional reports have been fully processed by ChannelEngine – or no new reports have been generated because there are no errors to report.