Rue du Commerce: marketplace guide

About this guide

This is a ChannelEngine guide on the Paris-based marketplace Rue du Commerce. Here you can find information on how to request a Rue du Commerce account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Channel features

Settings and configuration

Channel-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Pricing
• Listed products

FAQs

 

Commercial information

Founded	1999
Founder	Patrick Jacquemin, Gauthier Picquart
Headquarters	Paris, France
Area served (orders)	France
Revenue	circa EUR 275 million
Number of monthly visits	circa 6 million
Website	Rue du Commerce
Setup cost	none
Commission	depends on the product category
Other costs	monthly fee of EUR 40.00 (incl. VAT)
Payment	every 10 days, on the 1st, 11th, and 21st of the month
Product categories	electronics, furniture, household appliances
Input language	French
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Advertisement options	yes
Profile on ChannelEngine	Rue du Commerce

How to request an account

To start selling on Rue du Commerce, contact them directly by:

• Sending an email
• Filling out the form
• Connecting via Mirakl Connect

Associated costs

Rue du Commerce charges a monthly fee of EUR 40.00 (incl. VAT). The commission fee percentage depends on the product category.

For key accounts, Rue du Commerce assigns a dedicated specialist. Also, there is a technical team available to help sellers.

Marketplace features

Supported	Not supported
Product offers	Cancelations (marketplace)
Product content	Returns (marketplace)
Orders	Repricing
Shipments	Marketplace fulfillment service
Cancelations (merchant)	Product variations (size/color)*
Carrier mapping	Sales channels
Returns (merchant)
Multiple stock locations
HTML formatting

* For more information, see the Marketplace-specific requirements and exceptions section.

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, once you add the marketplace:

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Rue du Commerce is the specialist in the French market. Its top categories are electronics and home furniture.

Rue du Commerce specifics:

• Variations - Rue du Commerce does not create variations automatically. A group code is supported, but not grouped on the front-end.
• Country ISO missing - Rue de Commerce does not place a country code on orders and sets the order country to France Métropolitaine. As many connected systems cannot handle the missing country code or the country name, ChannelEngine automatically converts it to FR.

Setup

On ChannelEngine

Rue du Commerce is a Mirakl-based channel, so you can connect it to ChannelEngine using a Mirakl Connect SSO account. For more information on this, refer to the Mirakl-based channels: SSO authorization article.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to enable the invoice upload to ChannelEngine via the Merchant API. For that, call the POST /v2/orders/{merchantOrderNo}/invoice endpoint. Note that only invoices in PDF are supported.

Invalid XML characters

To remove invalid XML characters from your product data, click Advanced settings and enable the Check and filter invalid XML characters setting. ChannelEngine checks product data submitted in the XML format for invalid characters (e.g.: Ã, ¢, â, etc.). Once identified, invalid characters are removed or converted to a valid equivalent.

Categorization

Categorization is mandatory if you want to create or update existing product information on Rue du Commerce. Both categorizations and mappings only result in updates if the content connection is enabled, and the relevant credentials have been entered (see the Setup section).

On Rue du Commerce, product descriptions, categorization, and mappings must be in French.

Mappings

Content

• One mapping - Rue du Commerce sells on the French market only.
• Missing brand or attribute - Rue du Commerce is very flexible towards new brands and new categories. if brands or attributes are missing in Rue du Commerce's PIM, you can send their technical team a request to create the item. New products created by the sellers are automatically checked by Mirakl first, then manually by Rue du Commerce's catalog team. This can take up to 3 days.
• Translation tool - if your product content is not in French, consider using ChannelEngine's feature to generate product translations.
• Prohibited terms - Rue du Commerce has a list of terms that are not allowed in titles and descriptions.

All products (required)

• Brand - the product's brand.
• Description courte (short description) - a short description of the product in French that includes the brand and the brand's product type number. E.g.: Lenco LS-440GY
• Description longue (long description) - a long description of the product in French. HTML tags and videos are allowed. E.g.: L'ensemble karaoké complet BTC-070 de Lenco apporte la touche finale à votre fête.
• Désignation courte (short name) - the unique title of the product in French.
• EAN 13 - the 13-digit EAN of the product.
• Identifiant de l'article (product ID) - vendor product number.
• URL image 1 - the image requirements are:
  • Maximum size per image - 10 MB.
  • Minimum resolution - 600x600 px.
  • Accepted formats - .jpeg, .gif, .png.
  • First image on a white background, others with details and ambiance/situation.

All products (optional)

• Code de regroupement articles (Variant group code) - enables group variations of the same product. E.g.: a t-shirt with different colors and/or different sizes.
• Complément garantie (Includes warranty) - information on whether warranty is included.
• Créateur d'article (Manufacturer) - the product's manufacturer.
• Désignation longue (Long name) - long product title.
• Garantie constructeur (mois) (Warranty) - represents the warranty in months.
• Référence fabricant (reference number manufacturer) - manufacturer id.
• Titre SEO (SEO title) - optimized title for search engines.
• Type de produit (Product type) - the product type.
• URL image 2-5 - Rue du Commerce recommends adding as many images as possible. See URL image 1 for the image requirements.
• URL notice PDF - the URL of the notice PDF that describes product-specific use rights and restrictions, warranty periods, warranty upgrades, and maintenance (support) terms.
• URL vidéo - the URL of the video.

Offer

The only mandatory offer mapping is Price, which is your desired sale price.

Working with discounts

• Do not leave the Discount end date attribute unmapped. If you want to set a permanent discount, use a date in the far future instead. Otherwise, the offer is not exported, and errors are shown under the Validation and feedback tab.
• If your discounted price is not lower than the base price, it is not exported.
• The Discount quantity threshold must be set to a value higher than 1, otherwise it is not exported.

The following offer attributes are common to some Mirakl-based marketplaces, particularly in France and Germany:

• ECO #1-5 - Amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 - EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc. 
• ECO #1-5 - Producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to Mirakl-based marketplaces:

• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes uses of logistic class codes, they can be found below.

Code	Label	Description
Free	Offert encombrant	Free bulky
Gr4tui7	Offret non-encombrant	Non-bulky box
AQW1	Famille A	Family A
BRT3	Famille B	Family B
CTN8	Famille C	Family C
DNJ4	Famille D	Family D
ERT7	Famille E	Family E
FMO1	Famille F	Family F
GOI9	Famille G	Family G
HTY3	Famille H	Family H
IIR5	Famille I	Family I
JER9	Famille J	Family J
KFD8	Famille K	Family K
LRO2	Famille L	Family L
P1	Perso1	Personal 1
P2	Perso2	Personal 2
P3	Perso3	Personal 3
P4	Perso4	Personal 4
P5	Perso5	Personal 5
P6	Perso6	Personal 6
P7	Perso7	Personal 7
P8	Perso8	Personal 8
P9	Perso9	Personal 9
P10	Perso10	Personal 10
P11	Perso11	Personal 11
P12	Perso12	Personal 12
P13	Perso13	Personal 13
P14	Perso14	Personal 14
P15	Perso15	Personal 15
P16	Perso16	Personal 16
P17	Perso17	Personal 17
P18	Perso18	Personal 18
P19	Perso19	Personal 19

Note: The logistics class Familie A to Familie L refers to historic categories in Rue du Commerce. Shipping methods within these categories have fixed fees. It's recommended to use the new Perso 1 to Perso 19 classes which are not linked to specific categories, and allow you to determine your own shipping fees. For more help choosing which logistics class to map, you can contact the marketplace via this email address. 

Pricing

Depending on the kind of product you sell, Rue du Commerce pricing requires you to specify eco-contribution separately and include it in the selling price. For more details on AGEC Law (Anti-Waste Circular Economy) and its consequences, refer to Rue du Commerce's AGEC Act Regulation instructions.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products – check the Listed products page for more information.

You can either filter on Channel status (select Invalid to show all products that ChannelEngine has not exported, such as products with an empty GTIN or that currently do not exist on the marketplace) or use the Validation and feedback tab to see all known errors for specific products.

For detailed status reports, go to the Mirakl back-end. Their reports contain specific errors if a product or product offer cannot be created. To find them, go to My inventory, Import from file, Track offer imports/Track product imports. By hovering over the 'i' under the Status section, you can see how many products in the file were processed correctly and how many had errors, etc.

If there are errors, the last column shows a downloadable file in which they are listed. The same goes for the product file import, but this can contain multiple files because processing goes through several systems. There is also a manual check of your submitted content, which, once approved, goes to staging as well. Note that you need to map as much as possible to prevent products from not being created.

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Task	Frequency
Export product data to channel	every 60 minutes
Export product offers to channel	every 15 minutes
Import product offers from channel	every 15 minutes
Import orders from channel	every 15 minutes
Export order shipments to channel	every 15 minutes
Export returns to channel	every 30 minutes

Can I simultaneously set up mapping on ChannelEngine and in the Mirakl back-end?

Configuring mapping in the Mirakl marketplace back-end interferes with ChannelEngine's content export. For accurate product content export, stick to categorizing and mapping your products’ content on ChannelEngine only.