NADUVI: marketplace guide
About this guide
This is a ChannelEngine guide on the Amstelveen-based marketplace NADUVI. Here you can find information on how to request a NADUVI account, how to configure this channel on ChannelEngine, what the specific requirements are, and more.
Table of contents
Channel-specific requirements and exceptions
|Area served (orders)||Belgium, Germany, Netherlands|
|Number of monthly visits||circa 400,000|
|Payment||30 days after the end of the month when the sale was made (e.g.: a sale made on 17 February is paid at the end of March)|
|Product categories||home and living|
|Profile on ChannelEngine||NADUVI|
How to request an account
To start selling on NADUVI, get in touch with their customer service using the Verkopen via NADUVI form (in Dutch). Once all is arranged, you are given an account and the integration with ChannelEngine can begin.
For more information on working with NADUVI, check out their terms and conditions for sellers.
NADUVI does not charge any setup or monthly fees, but it does charge 25% on every sale you do through their platform. This is higher-than-average commission, so it is not advised to sell low-margin products on NADUVI.
|Product offers||Returns (channel)|
|Product content||External fulfillment|
|Cancelations (merchant)||Cancelations (channel)|
|Returns (merchant)||Carrier mapping|
Settings and configuration
Setting up each channel on ChannelEngine follows the same flow, once you add the channel:
- Go through the Setup
- Create a Product selection
- Complete the Categorization
- Set up the Mappings: content, offers, and carriers
- Configure the Pricing: rules and currency conversion
- Finish the Activation
- Check the Listed products overview
Channel-specific requirements and exceptions
NADUVI does not require any settings or keys to be entered under ChannelEngine's Setup section. Because NADUVI uses the ChannelEngine channel API, they connect to ChannelEngine instead of the other way around. Therefore, you need to provide your contact person at NADUVI with the following credentials so they can connect your account:
- Your account subdomain - https://[youraccount].channelengine.net
- The channel API key, which can be found under the Setup tab in the ChannelEngine back-end
- Your product feed from ChannelEngine (see below)
NADUVI uses ChannelEngine's plugin's product feed to fetch products, so it is important to share the correct URL with them. The feed, which is available both in CSV and XML, can be found in the Product selection section of the channel on ChannelEngine.
Note that a feed is only made available once a product selection is stored, and the export task has run for the first time.
Because NADUVI is an API channel, the mapping contains all standard ChannelEngine attributes. Some can be left empty, even though they are marked as required. However, it is recommended to map as many attributes as possible. The more you map, the greater the visibility of the product on the marketplace is. This, in turn, tends to lead to a higher conversion rate.
Note that there are no Offer mappings on NADUVI, so all attributes are listed under Content mappings.
If you want to include specific attributes in a custom feed, it is important that these attributes are marked as public. The public status of custom or product extra data fields can be managed via the custom field management screen, under Products, Custom fields.
You can change the Is public status by selecting the pencil icon and setting it to enabled. More information on custom field management can be found in the article Product custom fields/extra data fields management. If an attribute is set to public, it is automatically included in the product feed generated for the custom channel. These custom fields are grouped in the element ExtraData.
A custom field can also be used if you are interested in selling in Germany. To do so, create a custom field called Price Germany and mark it as public. There is no need to set up a second NADUVI channel on ChannelEngine, unless you agreed on that with NADUVI.
There is no carrier mapping required on NADUVI. You can even use an empty shipment method and track-and-trace code for their shipments. However, the end customer does not receive any track-and-trace information in this case, so it is recommended that you include this information – as it is done in most marketplaces.
Why are my shipments stuck as 'Not exported yet'?
NADUVI uses ChannelEngine's Channel API, ChannelEngine does not initiate the import and export of data to and from the marketplace. If your shipments are not exported and not visible in NADUVI's back-end, something is wrong with the import of the shipment information. Please contact NADUVI's customer service to investigate this. You can copy ChannelEngine's Support team in the email, if needed.
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