Spartoo: marketplace guide
About this guide
This is a ChannelEngine guide on the Grenoble-based marketplace Spartoo. Here you can find information on how to request a Spartoo account, how to configure this channel on ChannelEngine, what the specific requirements are, and more.
Table of contents
|Founded||May 12, 2006|
|Area served (orders)||30+ European countries|
|Revenue||circa USD 70 million (2020)|
|Number of monthly visits||circa 5 million|
|Other costs||EUR 39.00/month|
|Product categories||fashion (clothing, shoes, bags, accessories, etc.)|
|Input language||depends on the country|
|Profile on ChannelEngine||Spartoo|
To start selling on Spartoo, contact them via email to discuss the process with an account manager. Make sure to include the following details in your email:
- Your name
- Your company's name
- Your company's address
- Your company's website
- Your email address
- Your phone number
- Your company's default carrier
- Your company's product types and brands
For more information on partnering with Spartoo, check out their marketplace page.
Spartoo charges a monthly fee of EUR 39.00, as well as a category-based commission on every sale (15-20%).
As Spartoo is a marketplace focused on fashion, parent-child relationships are very important. All product data comes from the parent products, therefore, they must have the following attributes:
- Price - must be > 1.00, otherwise ChannelEngine tries to fetch the price value of the first variant. A value of zero on the parent level is not accepted, resulting in failure to create the product and its variants.
- Composition - material, if applicable.
- Heel height - if applicable.
- ListPrice - must be > 1.00, otherwise no discount (from/for pricing) is exported.
The only attributes used from individual child products are:
|Product content||Marketplace fulfillment service|
|Product variations (sizes/colors)||Carrier mapping|
Setting up each channel on ChannelEngine follows the same flow, once you add the channel:
- Go through the Setup
- Create a Product selection
- Complete the Categorization
- Set up the Mappings: content, offers, and carriers
- Configure the Pricing: rules and currency conversion
- Finish the Activation
- Check the Listed products overview
To retrieve the required Seller ID for webservices, go to Spartoo's back-end and click Home, Information. This ID does not change based on the country where you are or on the countries where you make your products available within Spartoo.
Go to the channel's Setup tab and add the Seller ID for webservices accordingly.
Categorization is mandatory on Spartoo. Each of their categories is represented by a unique number. All values available can be found by selecting the Browse option under the Categorization tab.
Spartoo does not require many attributes, but as multiple countries are supported you need to map certain fields per country.
E.g.: if you want list your products on spartoo.nl, spartoo.com (i.e. Spartoo France), and spartoo.de, you need to map the following attributes.
- Name (DE)
- Name (FR)
- Name (NL)
- Description (DE)
- Description (FR)
- Description (NL)
- Price (DE)
- Price (FR)
- Price (NL)
The Catalog price can also be mapped per country if you want to use discount prices (from/for), though this is not required.
If you want to participate in Spartoo's special sales events, which usually take place in the summer and winter, you need to set the Start date sale period and End date sale period accordingly. This must be done for each country where you want to offer a sale, as the exact period can vary per country.
Spartoo has no separate offer attributes, except for Price before (re)price rules. However, if you use multiple countries this price field is not used – and price rules are not applied either. Other traditional offer attributes, such as pricing per country, are listed under the content mappings because they are exported with the product data.
Spartoo does not support carrier mapping, therefore this section is not visible. Your default carrier is set in Spartoo's back-end under Home > Shipping.
There are three things to note when dealing with pricing on Spartoo:
- If you select multiple countries to ship your products to, generic price rules are not applied. However, you can use price rules for specific attributes – and map these to calculate individual prices per Spartoo country, as shipping costs have a maximum.
- Currency conversion is not required. For countries that have a different currency other than EUR, Spartoo handles the conversion themselves.
- The price set on the parent level is the price of all individual sizes. If you have different prices within one product (e.g.: XS t-shirt for EUR 13.95 and XL t-shirt for EUR 16.95), it is recommended that you set the highest variant price as the parent's product price.
Before activating the channel, provided that all statuses are checked and green, make sure with your account manager at Spartoo that the overwriting option for content import is not active. If this option is still active, ask them to disable it before proceeding with the activation – otherwise your product data exports may result in existing product data being deleted.
Why are my products not immediately visible?
New products need to be checked by Spartoo, so it may take several hours before exported products are visible in your account and on the website.