CDON: marketplace guide

About this guide

This is a ChannelEngine guide on the Nordic marketplace CDON. Here you can find information on how to request a CDON account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Mappings
• Pricing

Additional information

Commercial information

How to request an account

To start selling on CDON, apply for an account via its digital form. 

Associated costs

CDON charges a fee of EUR 29.00/month and commission, set by a key account manager before you sign the agreement with CDON. 

Marketplace features

1. For product variations, submit values for Parent SKU and Variational properties attributes.

2. B2C and B2B sales are supported exclusively on the Sweden sales channel. All other sales channels only support B2C sales. 

Settings and configuration

Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Fill in the Stock settings.
7. Finish the Activation.
8. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On CDON

Once your account has been activated, locate API credentials in the CDON Merchant Center. Note down your Merchant ID and TOKEN. 

On ChannelEngine

Add the channel

Add the CDON v2 channel to your dashboard.

Connection

• Merchant ID - enter your Merchant ID from the CDON Merchant Center.
• Token - enter your TOKEN from the CDON Merchant Center.

Mappings

Content

Sales-channel-specific attributes are represented with the country code of the respective sales channel:

• Denmark - DK
• Finland - FI
• Norway - NO
• Sweden - SE

All products (required)

• Delivery type (country) - the delivery or shipping method offered specifically for the indicated market.
• Description (language-country) - full, localized product description. Danish for DK, English for US/international, Finnish for FI, Norwegian for NO, and Swedish for SE. The maximum number of characters is 10,000. Basic HTML tags, such as br, p, li, ol, and ul, are supported.
• Main image - primary product image displayed on the product page.
• Shipped from - country or warehouse location from which the product is shipped.
• Shipping time max (country) - maximum business days required to ship the product to the given country.
• Shipping time min (country) - minimum business days required to ship the product to the given country.
• Status - current status of the product listing on CDON.
• Title (language-country) - localized product title, including the international (English) product title. The maximum number of characters is 150.

All products (optional)

• Additional image (1-9) - first through ninth additional product images.
• Brand - brand name of the product.
• Color - color of the product.
• Condition - condition of the product (new, refurbished, used, etc.).
• Connection type - connection type for electronic products.
• Flavor - flavor variation of the product.
• GTIN - global trade item number (EAN/UPC barcode).
• KN number - specific Nordic product identifier (KN number).
• Manufacturer city - city of the manufacturer.
• Manufacturer country - country of the manufacturer.
• Manufacturer email - email address of the manufacturer.
• Manufacturer name - name of the manufacturer.
• Manufacturer postal code - postal code of the manufacturer.
• Manufacturer responsible person email - email of the EU responsible person.
• Manufacturer responsible person name - name of the EU responsible person.
• Manufacturer responsible person phone - phone number of the EU responsible person.
• Manufacturer street address - street address of the manufacturer.
• Manufacturer website - website of the manufacturer.
• Material - main material of the product.
• Parent SKU - parent SKU used for grouping product variations.
• Pattern - pattern or design of the product.
• Phone case type - type of phone case.
• Preset color - preset color option for the category.
• Preset connection type - preset connection type for the category.
• Preset hair type - preset hair type for beauty products.
• Preset media format - preset media format for media products.
• Preset pattern - preset pattern option for the category.
• Preset refurb grading - preset grading for refurbished products.
• Preset refurb warranty - preset warranty for refurbished products.
• Preset size SML - preset small/medium/large size.
• Preset skin type - preset skin type for beauty products.
• Restricted - indicates if the product is restricted or has selling limitations.
• Shoe size EU - shoe size in EU standard.
• Shoe size UK men - shoe size in UK standard for men.
• Shoe size UK women - shoe size in UK standard for women.
• Shoe size US men - shoe size in US standard for men.
• Shoe size US women - shoe size in US standard for women.
• Size - general size of the product.
• Size cm - size in centimeters.
• Size GB - size in UK/GB standard.
• Size m - size in meters.
• Size mm - size in millimeters.
• Size unit - unit of measurement for size.
• Unique selling point (1-9) (language-country) - unique selling point or key benefit 1 through 9, localized and international.
• Variational properties - properties that define product variations (color, size, etc.). Select an option from the list.
• Volume L - product volume in liters.
• Volume mL - product volume in milliliters.
• Weight g - product weight in grams.
• Weight kg - product weight in kilograms.: important information.

Offer

All products (required)

• Market - the sales channel (country) where the product is listed.

All products (optional)

• Allow promotion below min price - set it to ‘true’ to allow the promotion price to drop below your product's minimum price. To learn more about mapping this price attribute, check out ChannelEngine: promotions.
• VAT rate (country) - value-added tax rate applied to the product in the local market. Map the rate as a decimal and not as a percentage, e.g.: ‘0.25’ indicates a 25% VAT; correct: ‘0.25’, incorrect: ‘25’.

Carrier

Carrier mapping is required on CDON. Map your carrier to a specific list of carriers known to CDON, which enables working tracking URLs on the CDON platform. To map a carrier that is not contained in CDON's list, select Untraceable from the list. 

Untraceable carriers are only allowed on shipments of orders that total below 300 SEK. See the Shipments below for more details on when to use an untraceable carrier. 

Pricing

CDON supports several sales channels, all with different currencies. Because CDON works with specific currencies in separate price attributes, map your prices in the local currency of the given price attribute of the sales channel.

In Pricing, Price rules, map your selling price per sales channel. 

Working with discounts

The channel's price attributes are located in the Pricing step, in Price rules and Promotions. You must also map them in Promotions if you want to send a discount to the channel. 

To set up strikethrough pricing, some channels require you to map a list price/RRP/MSRP in Mappings. If no list price attribute is available for export to the channel, then you still map your selling price in Pricing. Either the list price or the selling price is considered by the channel for the strikethrough. The channel can ultimately decide when to display strikethrough pricing.

Additional information

Orders

From 1 May 2026 onwards, CDON order numbers appear as GUIDs.

Cancelations

Partial cancelations are not supported.

Shipments

Orders that total 300 SEK and higher must be shipped with a CDON-approved carrier. It is not possible to use a carrier that you map to Untraceable in Carrier mappings on orders that total 300 SEK and above.

If an order is under 300 SEK, it is not necessary to use a CDON-approved carrier. In this case, it is acceptable to use any carrier that you map to Untraceable in Carrier mappings.