Amazon: condition mappings
About this guide
This is a guide on how to create offers on Amazon using the correct condition values.
Table of contents
While some marketplaces only allow listings of 'new' products (unopened and in the original package), Amazon allows you to list products in a variety of conditions for sale. When creating offers on Amazon, it is important to specify the correct condition using the condition values mentioned below.
Once an offer is created for a specific SKU with a condition value, this offer is 'locked', as you can not change the condition for an existing offer. In that case, the offer should be removed and a new offer should be created. A 24 hour waiting period is required before the SKU can be reused.
This list includes all possible condition values which are accepted by the Amazon API. The conditions are bold are the ones that are relevant when creating offers on Amazon.
- USED_LIKE_NEW = 1,
- USED_VERY_GOOD = 2,
- USED_GOOD = 3,
- USED_ACCEPTABLE = 4,
- COLLECTIBLE_LIKE_NEW* = 5,
- COLLECTIBLE_VERY_GOOD*= 6,
- COLLECTIBLE_GOOD*= 7,
- COLLECTIBLE_ACCEPTABLE*= 8,
- NOT_USED = 9,
- REFURBISHED = 10,
- NEW = 11
* = To be marked as 'collectible', an item should be unique in a way that increases value for a collector, such as signed, inscribed, scarce, or has to have other unique characteristics.
Not every product type/product category accepts the same conditions. This is also why no dropdown menu with values is available in the ChannelEngine environment when mapping. For example, the refurbished condition can not be used if the product type is 'Office Products' or 'Toys'. For a complete list of what conditions Amazon accepts per product type, you can read Amazon's Condition guidelines.
Note: while there is one condition 'Refurbished', in order to be marked as 'Certified Refurbished' on Amazon, you need to be part of Amazon's Renewed program (these products will also have different ASINs)
To export your conditions correctly, it's important that you set a correct name for the conditions (for which you can use advanced rules if your names currently do not comply).
Go to Mappings, Offer mapping, Condition type for the correct mapping. While this is an optional mapping, it is required if you want to use any second-hand condition state. If you do not map anything, offers will automatically be considered to be in 'New' condition by Amazon.
Below you can find a list of possible input values and what they translate to (the input is converted to lower case so capital letters do not matter):
|Used - like new||ItemCondition.USED_LIKE_NEW (1)|
|Used - very good||ItemCondition.USED_VERY_GOOD (2)|
|Used - good||ItemCondition.USED_GOOD (3)|
|Used - acceptable||ItemCondition.USED_ACCEPTABLE (4)|
|Certified Refurbished||ItemCondition.REFURBISHED (10)|
|If input is not matched, use default:||ItemCondition.NEW (11)|
By using an advanced rule, you can change an input that is not directly matching any Amazon condition to a value that is correctly converted. Please note: while Amazon will show localized (translated) values in Seller Central, you can not use these as mapping outputs - you will need to set the input to the English values/labels.