Yves Rocher: marketplace guide

About this guide

This is a ChannelEngine guide on the Rennes-based marketplace Yves Rocher. Here you can find information on how to request a Yves Rocher account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Mappings
• Pricing
• Listed products

Additional information

FAQs

About the marketplace

Yves Rocher was founded in 1959 in France and built its identity around plant-based beauty products. Today, Yves Rocher marketplace offers selected merchants access to a customer base focused on beauty, skincare, and wellness. Unlike open marketplaces, Yves Rocher is highly curated, with a strong focus on brand fit and product relevance. 

Commercial information

How to request an account

To start selling on Yves Rocher, contact the marketplace at support-marketplace@yrnet.com. 

To be considered as a seller on Yves Rocher, your products must meet high naturalness standards and be free from controversial ingredients, according to Yves Rocher's CSR charter.

Associated costs

Yves Rocher does not charge a setup fee. However, it does charge a monthly fee of EUR 39 and a commission on sales, which ranges from 18% to 20%.

Marketplace features

* Yves Rocher supports the following HTML tags: p, br, strong, and ul/li.

Settings and configuration

Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Fill in the Stock settings.
7. Finish the Activation.
8. Check the Listed products overview.

Marketplace-specific requirements and exceptions

The section below describes exceptions to the standard settings and configuration steps required to set up this channel on ChannelEngine. 

Setup

On ChannelEngine

Connection

1. This channel is a Mirakl-based channel. Therefore, you connect to it with your Mirakl Connect SSO account. For more information on configuring Mirakl Connect SSO with ChannelEngine, check out the Mirakl-based channels: SSO authorization article.
2. If you would like to test the order flow with this plugin, contact the ChannelEngine Support team to configure the connection of your plugin to support testing. For more information on testing orders, check out the article ChannelEngine: how to create test orders.

Invoice uploads

To configure your invoice settings, go to Advanced settings. Then, select one option from the dropdown menu in the Enable invoice uploading field, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, ChannelEngine automatically generates an invoice and attaches it to the shipment before exporting the shipment.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, ChannelEngine exports the shipment – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, ChannelEngine only exports the shipment if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, ChannelEngine takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: upload merchant invoices.

Mappings

Content

All products (required)

• Brand - the name of the product brand or manufacturer.
• Measurement unit - the unit used to sell the product, e.g.: kg or piece.
• Mirakl product ID - the unique product identifier.
• Visual 1 - the product's main image. The requirements are:
  • Clear, not blurry.
  • Dimensions -  1,000x1,000 px.
  • File size - 1 MB at maximum.
  • Formats - JPEG, JPG, PNG.
  • Background - white or transparent.
  • No logos or misleading information.
  • For further requirements, check the Yves Rocher publication charter.

The following required attribute is common to all Mirakl-based marketplaces:

• Export strategy - choose a strategy for exporting product data. You can select from the following export strategies:
  • Yes - export all product content to the marketplace, including the EAN (GTIN), category, and other mapped attributes. This option is ideal if you manage both product content and offers through ChannelEngine for the marketplace. Before you set this option, ensure that you map all required attributes.

  • No - do not export product content to the marketplace. Choose this option to keep the product content excluded from exports and only export the offers. This option is ideal if you do not want to export the product content yet, or you want to export only the product offers because the product content already exists on the marketplace.
     

    NB: the default export strategy is Yes, even if the Export strategy attribute is left unmapped.

All products (optional)

• Base colors - the product color group.
• Container type [country code] - the type of the product container. 
• Engagement stamps - names of pictograms. E.g.: 99% ingredients of natural origin. Pictograms indicate your commitment to product quality. To add multiple pictograms, separate values with a pipe ( | ). Use the pictogram names listed in the Yves Rocher reference data sheet.
• grMetaDescription [country code] - the optional meta description.
• grMetaTitle [country code] - the optional meta title.
• Hexa code color [variant attribute] - the color in hexadecimal format.
• INCI - the list of ingredients as shown on the product packaging. This is required for all products except accessories. The requirements are:
  • HTML is supported.
  • Separate ingredients with a comma, hyphen, or bullet point (li)
  • For further requirements, refer to the Yves Rocher's publication charter.
• Long description [country code] - the detailed description, which highlights the product specifications. The requirements are:
  • HTML is supported.
  • Structure the content as follows:
    • Short introduction (1 – 2 sentences)
    • Product features as bullet points (for example, skin type, texture)
    • Application tips
  • Ensure the content is accurate, clear, and unambiguous.
  • Keep the content unique across retailers.
  • Include relevant SEO keywords
  • Do not refer to other products or brands.
  • Do not use subjective claims (e.g.: best on the market).
  • Do not add links, images, or emojis.
  • Do not mention people.
  • For further requirements, refer to the Yves Rocher's publication charter.
• Product name [country code] - the product title as shown on the packaging. The requirements are:
  • Maximum character length - 45.
  • Include the product type.
  • Do not include brand, SKU, color, or any mention of offer (e.g.: price).
  • Do not use emojis or any offensive language.
  • For further requirements, refer to the Yves Rocher's publication charter.
• Product quantity [country code] - the number of items included in the package.
• Rate of naturalness - the percentage of natural ingredients. Use a period as the decimal separator. E.g.: 94.50%
• SEO name [country code] - the product title optimized for search engines. The requirements are:
  • Maximum character length - 45.
  • Include product type and main characteristics.
  • Use sentence case.
  • Add relevant SEO keywords.
  • Do not use subjective claims (e.g.: best-selling).
  • Do not include product brand, color, or size.
  • Do not mention product's GTIN or SKU.
• Short description [country code] - the summary of product benefits. The requirements are:
  • Maximum character length - 80.
  • Clear, concise, and unique.
  • Summarize key product benefits.
  • Add relevant SEO keywords.
  • Do not include brand, product name or type.
  • Do not use subjective claims (e.g.: best-selling).
  • Do not use imperative language (e.g.: don't forget to moisturize).
  • For further requirements, refer to the Yves Rocher's publication charter.
• Variant group code - the unique code used to group variations of the same product. 
• Variant sequence [variant attribute] - the display order of product variations. E.g.: 1.
• Vendor color [country code] - the color name displayed on the marketplace.
• Visual 2-6 - additional product images. For image requirements, check Visual 1.

Offer

Required

• Price - the item’s base price/regular sales price. Enter a decimal value. Do not enter a currency. If pricing v2 is activated in your tenant, the Price attribute does not appear here, but appears at Pricing, Price rules. If a discount is created in the Pricing step, this price becomes the 'from' price. Follow the steps in the section “Working with discounts”.

Optional

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
• ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.
• Category-specific ECO attributes - depending on your sales country, you might be required to map additional ECO attributes for products in specific categories. Review which ECO attributes to map within each category.

If pricing v2 is activated in your environment, you will see the following offer attributes, which are common to all Mirakl-based marketplaces:

• Allow promotion below min price - set to true to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
• Strike price - the regular selling price. Use it in combination with your discount price to set up a discount/strikethrough pricing. To learn more, check out the Working with discounts section of this article. 
• Map your current selling price in Price in Pricing, Price rules. 
• Additionally, the Fee groups attribute appears in Mappings, Fee group mappings, if pricing v2 is activated. Map the marketplace fee group ID of the product there.  

The following offer attributes are also common to all Mirakl-based marketplaces:

• Discount start date - the date from which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-25 15:30:00 +01 will start your discount on 25 October 2026 at 3:30 PM, one hour ahead of UTC time.
• Discount end date - the date until which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-30 23:59:59 +01 will end your discount on 30 October 2026 at 11:59 PM and 59 seconds, one hour ahead of UTC time.
• Discount price - (appears only if you use pricing v1) the product's sale price, if applicable. This attribute must have a lower value than the Price attribute. 
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Leadtime to shipment - the number of days before you ship the product. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map the shipping class using the marketplace’s codes and not with the labels that are visible in the partner portal's user interface. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Logistic class codes

Carrier

Carrier mapping is not required on Mirakl-based marketplaces. However, with carrier mapping, you can map your carrier to a specific list of carriers maintained by this marketplace. Carrier mapping enables ChannelEngine to automatically send the tracking codes to this marketplace, allowing buyers to eventually track the shipment themselves. If your carrier is missing from the list, please directly contact the marketplace.

Pricing

Working with discounts

These instructions apply to most Mirakl marketplaces. If there are any exceptions on this marketplace, these are noted below. 

Pricing v1

• To set up a discount, map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
• The discounted price is only exported if it is lower than the base price.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. For example, a value of 2 indicates that the buyer must purchase two or more products at the same time to benefit from the discount.

Pricing v2

1. To set up your strikethrough price, map the Strike price attribute to your regular price in Offer mappings. 
2. Then, indicate the discount period. Map the Discount start date and Discount end date attributes to indicate the start and end dates of your discount.
3. If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped. 
4. If you do not set up a bulk discount, set up your discount price:
   1. Go to Pricing, Promotions.
   2. Choose your discount method, e.g.: percentage discount, and configure the start and end dates.
   3. Select the products to which the discount is applied.
5. Keep in mind:
   • Your discount price and Strike price cannot have the same value. 
   • ChannelEngine only sets a discount if your discount price is lower than Strike price.
6. If set up correctly, your product displays a discount label and a strikethrough price on the channel.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products, check the Listed products page for more information. Use the Channel status filter or the Validation and feedback tab to view all known errors for specific products.

If you see either of the below statuses, refer to the article ChannelEngine: why is my product listed as 'Product not found' in the inventory report?:

• Product not found in inventory report
• Product not in offer file

Products that ChannelEngine has failed to export are shown as Invalid, e.g.: products with an empty GTIN or that do not yet exist on the marketplace.

Alternatively, download the error report generated by Mirakl. To do so:

1. Log onto the Mirakl platform and go to Catalog, Product imports.
2. Identify the latest report and click the See details button.
3. Download the CSV file Non-integrated products report.

Additional information

Order extra data items

When an order is imported to ChannelEngine, ChannelEngine also retrieves extra data items related to the order itself – or to order lines. This extra data is specific to this marketplace. An explanation of each can be found below: 

Order extra data

* Conditional fields are only displayed if the marketplace provides a value.

FAQs

How often does each task run on Mirakl-based marketplaces?
By default, Mirakl-based marketplaces follow the schedule below:

Can I map attributes on ChannelEngine and on the Mirakl platform?
No. Mapping attributes on the Mirakl marketplace platform interferes with ChannelEngine's content export. Therefore, it is recommended to categorize and map content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?
Chances are that you are receiving the feedback. However, different types of error reports can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and the conventional reports have been fully processed by ChannelEngine. If there are no errors to report, no new reports are generated.