El Corte Inglés: marketplace guide
About this guide
This is a ChannelEngine guide on the Madrid, Spain-based marketplace El Corte Inglés. Here you can find information on how to request an El Corte Inglés account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.
Table of contents
Marketplace-specific requirements and exceptions
About this channel
El Corte Inglés is Spain's largest department store, with locations across Spain and Portugal. Use ChannelEngine to use the Explotaciones Digitales (E.DIG) seller model on El Corte Ingés.
Commercial information
| Founded | 1940 |
| Founder | Ramón Areces, César Rodríguez |
| Headquarters | Madrid, Spain |
| Area served (orders) | Portugal, Spain |
| Area served (shipments) | Portugal, Spain |
| Revenue | USD 15.8 billion (2018) |
| Number of monthly visits | circa 17 million (2025) |
| Website |
elcorteingles.es elcorteingles.pt |
| Product categories | Fashion & accessories, beauty & perfumery, home furnishings & décor, electronics & home appliances, sports & leisure, food & grocery, pets, gardening & home improvement |
| Input language | Spanish, Portuguese |
| Input currency | EUR |
| Content creation | yes |
| Profile on ChannelEngine | El Corte Inglés |
How to request an account
To start selling on El Corte Inglés, get in touch with the ChannelEngine sales team or your customer success manager, and they will guide you on how to request a seller account.
Associated costs
Once you become a seller on El Corte Inglés, you will receive the cost and payout structure that El Corte Inglés enforces for sellers on its platform.
Marketplace features
| Supported | Not supported |
| Product offers1 | Product content |
| Orders (split order lines) | Sales channels |
| Shipments2 | Refurbished products |
| Cancelations (merchant)3 | Repricing |
| Returns (merchant) | Cancelations (marketplace) |
| Carrier mapping | Returns (marketplace) |
| Product variations (manual) | Multiple stock locations |
| Invoice uploads | Marketplace fulfillment service |
| Settlements | HTML formatting |
- ChannelEngine matches your product offers to the EANs on your listings on the marketplace. Ensure that EAN on a given offer exactly matches the EAN on the listed product.
- Partial shipments are supported.
- Partial merchant cancelations are supported.
Settings and configuration
Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.
- Go through the Setup.
- Create a Product selection.
- Complete the Categorization.
- Set up the Mappings: content, offers, and carriers.
- Configure the Pricing: rules and currency conversion.
- Fill in the Stock settings.
- Finish the Activation.
- Check the Listed products overview.
Marketplace-specific requirements and exceptions
Add the El Corte Inglés plugin to your dashboard on ChannelEngine to map attributes for both Spain and Portugal.
Setup
On ChannelEngine
El Corte Inglés is a Mirakl-based marketplace. Therefore, you can connect it with ChannelEngine using a Mirakl Connect SSO account. For more information on Mirakl Connect SSO, check out the Mirakl-based channels: SSO authorization article.
Invoice uploads
To configure your invoice settings, go to Advanced settings. Then, select one option from the dropdown menu in the Enable invoice uploading field, which contains the following options:
- ChannelEngine invoices - when ChannelEngine receives a shipment, ChannelEngine automatically generates an invoice and attaches it to the shipment before exporting the shipment.
- Merchant invoices (optional) - when ChannelEngine receives a shipment, ChannelEngine exports the shipment – even if there is no invoice attached to it.
- Merchant invoices (required) - when ChannelEngine receives a shipment, ChannelEngine only exports the shipment if an invoice is attached to it. If not, you receive a notification.
- None - when ChannelEngine receives a shipment, ChannelEngine takes no action other than notifying you that no invoice is present.
If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: upload merchant invoices.
Mappings
Content
No content mapping is done via ChannelEngine. Submit your product content directly to the El Corte Inglés team. Read the FAQs section for more details.
Offer
Required
- Price - the regular sales price of the item, before discounts. Numeric/decimal values only. Do not include the currency.
- EAN - enter the item’s EAN.
Optional
- [Spanish/Portuguese] Plazo de entrega ECI - number of days between when the customer places the order and when they receive it at the specified address.
- [Spanish/Portuguese] Referencia genérica ECI - (required) a general reference for your item’s offer on the marketplace.
The following offer attributes are common to some Mirakl-based marketplaces:
- ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
- ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
- ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.
- Category-specific ECO attributes - depending on your sales country, you might be required to map additional ECO attributes for products in specific categories. Review which ECO attributes to map within each category.
If pricing v2 is activated in your environment, you will see the following offer attributes, which are common to all Mirakl-based marketplaces:
- Allow promotion below min price - set it to ‘true’ to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
- Strike price - the regular selling price. Use it in combination with the Price attribute to set up a discount/strikethrough pricing. To learn more, check out the 'Working with discounts' section of this article.
- Additionally, the Fee groups attribute appears in Mappings, Fee group mappings, if pricing v2 is activated. Map the marketplace fee group ID of the product there.
The following offer attributes are also common to all Mirakl-based marketplaces:
- Discount start date - the date from which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-25 15:30:00 +01 will start your discount on 25 October 2026 at 3:30 PM, one hour ahead of UTC time.
- Discount end date - the date until which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-30 23:59:59 +01 will end your discount on 30 October 2026 at 11:59 PM and 59 seconds, one hour ahead of UTC time.
- Discount price - the product's sale price, if applicable. This attribute must have a lower value than the Price attribute. This attribute only applies if you use pricing v1.
- Discount quantity threshold - the minimum quantity required for the discount rate to be available.
- Leadtime to shipment - the number of days before you ship the product. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
- Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
- Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
- Product tax code - the taxation code applicable to the product.
- Logistic class - your optional shipping class. Make sure to map the shipping class using the marketplace’s codes and not with the labels that are visible in the partner portal's user interface. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.
Logistic class codes
| Code | Label | Description |
Ligero |
Ligero | Ligero |
No voluminoso |
No voluminoso | Artículos con peso comprendido entre 0Kg y 3Kg y Ocio |
Voluminoso |
Voluminoso | Artículos con peso comprendido entre 3Kg y 15Kg |
Supervoluminoso |
Supervoluminoso | Artículos con peso Mayor 15Kg o que haga necesario 2 personas para al entrega |
Carrier
Carrier mapping is not required on Mirakl-based marketplaces. However, with carrier mapping, you can map your carrier to a specific list of carriers maintained by this marketplace. Carrier mapping enables ChannelEngine to automatically send the tracking codes to this marketplace, allowing buyers to eventually track the shipment themselves. If your carrier is missing from the list, please directly contact the marketplace.
Pricing
Working with discounts
These instructions apply to most Mirakl marketplaces. If there are any exceptions on this marketplace, these are noted below.
Pricing v1
- To set up a discount, map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
- The discounted price is only exported if it is lower than the base price.
- If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
- To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. For example, a value of 2 indicates that the buyer must purchase two or more products at the same time to benefit from the discount.
Pricing v2
- To set up a discount, in the Offer mappings step, map the Strike price attribute to your regular price. Then, map the Discount start date and Discount end date attributes to indicate the start and end dates of your discount.
- If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped. To learn how to set up a bulk discount, check out Bulk discounts.
- In the Pricing step, go to Price rules. Map the Price attribute to the discounted price. Both Min. price and Base price fields must be mapped. Note that ChannelEngine exports the higher of the two values – typically the Base price. To learn more, check out ChannelEngine: price rules v2.
- The Price and Strike price attributes cannot be mapped with the same value. ChannelEngine only sets a discount if the value in Price (Base price) is lower than the value in Strike price.
- If set up correctly, your product displays a discount label and a strikethrough price on the channel.
Listed products
If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products, check the Listed products page for more information. Use the Channel status filter or the Validation and feedback tab to view all known errors for specific products.
If you see either of the below statuses, refer to the article ChannelEngine: why is my product listed as 'Product not found' in the inventory report?:
- Product not found in inventory report
- Product not in offer file
Products that ChannelEngine has failed to export are shown as Invalid, e.g.: products with an empty GTIN or that do not yet exist on the marketplace.
Alternatively, download the error report generated by Mirakl. To do so:
- Log onto the Mirakl platform and go to Catalog, Product imports.
- Identify the latest report and click the See details button.
- Download the CSV file Non-integrated products report.
Additional information
Order extra data items
When an order is imported to ChannelEngine, ChannelEngine also fetches extra data items related to the order itself – or to order lines. This extra data is specific to this marketplace. An explanation of each can be found below:
Order extra data
| Keys | Conditional* | Description |
talon-venta |
Yes | Sales ticket |
fecha-emision |
Yes | Issue date |
codigo-cesta |
Yes | Basket code |
inf-interna-proveedor |
Yes | Internal supplier information |
fecha-entrega |
Yes | Order delivery date |
fecha-primer-intento-entrega |
Yes | Date of first order delivery attempt to the customer |
fecha-maxima-entrega |
Yes | Commitment date given by ECI to the customer, the order must be delivered to the customer before this date |
fecha-cumplimentacion |
Yes | Order fulfillment date |
talon-cumplimentacion |
Yes | Order fulfillment ticket |
fecha-abono-1 |
Yes | Refund date 1 |
talon-abono-1 |
Yes | Refund ticket 1 |
fecha-abono-2 |
Yes | Refund date 2 |
talon-abono-2 |
Yes | Refund ticket 2 |
fecha-abono-3 |
Yes | Refund date 3 |
talon-abono-3 |
Yes | Refund ticket 3 |
fecha-abono-4 |
Yes | Refund date 4 |
talon-abono-4 |
Yes | Refund ticket 4 |
fecha-abono-5 |
Yes | Refund date 5 |
talon-abono-5 |
Yes | Refund ticket 5 |
fecha-recogida-1 |
Yes | Pickup date 1 |
talon-recogida-1 |
Yes | Pickup ticket 1 |
fecha-recogida-2 |
Yes | Pickup date 2 |
talon-recogida-2 |
Yes | Pickup ticket 2 |
fecha-recogida-3 |
Yes | Pickup date 3 |
talon-recogida-3 |
Yes | Pickup ticket 3 |
fecha-recogida-4 |
Yes | Pickup date 4 |
talon-recogida-4 |
Yes | Pickup ticket 4 |
fecha-recogida-5 |
Yes | Pickup date 5 |
talon-recogida-5 |
Yes | Pickup ticket 5 |
fecha-anul-abono-1 |
Yes | Refund cancellation date 1 |
talon-anul-abono-1 |
Yes | Refund cancellation ticket 1 |
fecha-anul-abono-2 |
Yes | Refund cancellation date 2 |
talon-anul-abono-2 |
Yes | Refund cancellation ticket 2 |
fecha-anul-abono-3 |
Yes | Refund cancellation date 3 |
talon-anul-abono-3 |
Yes | Refund cancellation ticket 3 |
fecha-anul-abono-4 |
Yes | Refund cancellation date 4 |
talon-anul-abono-4 |
Yes | Refund cancellation ticket 4 |
fecha-anul-abono-5 |
Yes | Refund cancellation date 5 |
talon-anul-abono-5 |
Yes | Refund cancellation ticket 5 |
new-order |
Yes | Field to add the new order in cases of "even exchange" |
*Conditional fields are only displayed if the marketplace provides a value.
FAQs
How often does each task run on this marketplace?
Tasks to and from ChannelEngine and El Corte Inglés follow the schedule below:
| Task | Frequency |
| Export product data to marketplace | never |
| Export product offers to marketplace | every 15 minutes |
| Import product offers from marketplace | every 15 minutes |
| Import orders from marketplace | every 15 minutes |
| Export order shipments to marketplace | every 15 minutes |
| Export returns to marketplace | every 30 minutes |
Can I map attributes on both ChannelEngine and the Mirakl platform?
For the El Corte Inglés plugin, yes - you exclusively map the offer attributes on ChannelEngine, and the content attributes are mapped on Mirakl for El Corte Inglés. This is an exception to the standard way of working with Mirakl-based channels via ChannelEngine, where you normally map all attributes on ChannelEngine. To work with El Corte Inglés:
- Submit your product feed to the El Corte Inglés team.
- El Corte Inglés manually reviews your product feed to approve or request changes to it.
- If your product feed is approved, map your content attributes on Mirakl.
-
Map your offer attributes on ChannelEngine.
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