OBI: marketplace guide

About this guide

This is a ChannelEngine guide on the Germany-based marketplace OBI. Here you can find information on how to request an OBI account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Mappings
• Pricing
• Listed products

Additional information

FAQs

Commercial information

How to request an account

To start selling on OBI, you must meet the following requirements:

• Registration in the commercial register
• OSS or German VAT number
• Company location within the EU
• EU VAT identification number
• EU warehouse and company location
• German-language customer service
• Process all shipments and returns

Request an account with OBI by registering your interest in OBI’s partner portal (in German). After completing the registration, the OBI partner team will review your request. If your request is approved, then your account will be activated. Begin your integration activities after your account is activated.

Associated costs

OBI enforces a category-specific fee and a monthly fixed fee. Discuss the associated costs and any commission fees directly with OBI. OBI commits to offering market-standard and transparent commissions and contracts.

Marketplace features

Settings and configuration

Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Fill in the Stock settings.
7. Finish the Activation.
8. Check the Listed products overview.

Marketplace-specific requirements and exceptions

This section describes extra steps and deviations from the standard steps in the Settings and configuration section that are required to successfully configure the OBI channel plugin on ChannelEngine.

Setup

On ChannelEngine

Add the OBI DE plugin to your dashboard. The OBI DE plugin contains the product attributes for both the Austria and Germany sales channels.

Connection

1. This channel is a Mirakl-based channel. Therefore, you connect to it with your Mirakl Connect SSO account. For more information on configuring Mirakl Connect SSO with ChannelEngine, check out the Mirakl-based channels: SSO authorization article.
2. If you would like to test the order flow with this plugin, contact the ChannelEngine Support team to configure the connection of your plugin to support testing. For more information on testing orders, check out the article ChannelEngine: how to create test orders.

Invoice uploads

To configure your invoice settings, go to Advanced settings. Then, select one option from the dropdown menu in the Enable invoice uploading field, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, ChannelEngine automatically generates an invoice and attaches it to the shipment before exporting the shipment.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, ChannelEngine exports the shipment – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, ChannelEngine only exports the shipment if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, ChannelEngine takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: upload merchant invoices.

Mappings

OBI customizes Mirakl's attribute model for its markets: DE = Germany, AT = Austria, with many fields localized, using language-specific codes like [de_DE] or [de_AT]). Although the attributes appear in English, provide your values in German.

Content

All products (required)

The following required attribute is common to all Mirakl-based marketplaces:

• Export strategy - choose a strategy for exporting product data. You can select from the following export strategies:
  • Yes - export all product content to the marketplace, including the EAN (GTIN), category, and other mapped attributes. This option is ideal if you manage both product content and offers through ChannelEngine for the marketplace. Before you set this option, ensure that you map all required attributes.

  • No - do not export product content to the marketplace. Choose this option to keep the product content excluded from exports and only export the offers. This option is ideal if you do not want to export the product content yet, or you want to export only the product offers because the product content already exists on the marketplace.
     

    NB: the default export strategy is Yes, even if the Export strategy attribute is left unmapped.

• BatteriesIncluded - indicates if batteries are supplied with the product (yes/no).
• BatteriesNecessary - indicates if batteries are required for the product to function (yes/no).
• BiocidalProduct - flag if the product is a biocidal product (regulated under EU Biocidal Products Regulation, e.g., disinfectants, pest control).
• Brand (AT) / Brand (DE) - brand name, localized for Austria (AT) or Germany (DE) requirements/display.
• BulletpointsSeller01 (de_AT) [de_AT] through BulletpointsSeller08 (de_AT/de_DE) — Seller-provided bullet points (key features/highlights) in German, localized for AT or DE markets (up to 8 per language).
• DepthGross / DepthNet - gross (packaged) and net (product only) depth/dimensions in cm or mm.
• HeightGross / HeightNet - gross and net height.
• manufacturerCitySeller (de_AT) [de_AT] / manufacturerCitySeller (de_DE) [de_DE] - manufacturer's city, localized for AT/DE.
• manufacturerCountrySeller - country of the manufacturer.
• manufacturerEmailAddressSeller (de_AT/de_DE) - manufacturer's contact email, localized.
• manufacturerHouseNumberSeller (de_AT/de_DE) - manufacturer's house/street number, localized.
• manufacturerNameSeller (de_AT/de_DE) - manufacturer's name, localized.
• manufacturerStreetSeller (de_AT/de_DE) - manufacturer's street name, localized.
• manufacturerZipCodeSeller (de_AT/de_DE) - manufacturer's postal code, localized.
• OnlineItemDescription (de_AT) [de_AT] / OnlineItemDescription (de_DE) [de_DE] - full product description in German, localized for AT/DE.
• OnlineShopProductTitle (de_AT) [de_AT] / OnlineShopProductTitle (de_DE) [de_DE] - product title displayed in the online shop, localized.
• ProductImage01 through ProductImage10 - URLs or references for up to 10 product images (01 usually primary/hero).
• Shop SKU - seller's unique SKU/reference code for the product.
• Vat (AT) / Vat (DE) - VAT rate or code specific to Austria or Germany.
• WeeeRelevant (AT) / WeeeRelevant (DE) - flag if product is subject to WEEE (Waste Electrical and Electronic Equipment) directive/recycling rules, localized.
• WeightGross / WeightNet - gross (packaged) and net weight in kg/g.
• WidthGross / WidthNet - gross and net width.

All products (optional)

• AbbinderSeller (de_AT) [de_DE] / AbbinderSeller (de_DE) [de_DE] - disclaimer/legal binder text or closing note, localized.
• BaseColor - base/primary color of the product.
• BatteryBrand [de_DE] - brand of included/required batteries (Germany-specific).
• BatteryRegistrationNumber [de_DE] - German battery registration number (BattG compliance).
• Color [Variant Attribute] - color for product variants (e.g., different color options grouped).
• ComparisonPriceUnit (AT) / ComparisonPriceUnit (DE) - unit for price comparison (e.g., €/m², €/l), localized.
• DangerousSubstance - flag if the product contains dangerous/hazardous substances.
• Data_Sheet (de_AT/de_DE) - link or reference to data sheet, localized.
• DeviceCategoryAccordingWEEE (AT/DE) - WEEE device category code (e.g.: 1-10 for electrical waste), localized.
• divisor (AT/DE) - divisor for unit pricing/calculation (e.g.: for comparison prices).
• Energy_Efficiency_Image (de_AT/de_DE) - image of energy efficiency label, localized.
• EnergyLabelDeviceType (AT/DE) - type of device for EU energy labeling (e.g., light bulb, appliance class).
• EprelRegistrationNumber [de_DE] - EPREL (EU Product Registration for Energy Labelling) number.
• EUHStatementsNumber [de_DE] / EUHStatementsText (de_AT/de_DE) - EUH hazard statements (supplemental) number or text (CLP regulation).
• FSC - FSC (Forest Stewardship Council) certification flag/code for sustainable wood.
• gpsrWarningsAndSafetyInformationSeller (de_AT/de_DE) — GPSR (General Product Safety Regulation) warnings/safety info, seller-provided, localized.
• HazardStatementsNumber [de_DE] / HazardStatementsText (de_AT/de_DE) - GHS/CLP hazard statements number or text.
• HazardSymbols [de_DE] - GHS hazard pictograms/symbols.
• Manual_Sheet (de_AT/de_DE) - user manual/sheet link, localized.
• manufacturerAdditionalAddressInformationSeller (de_AT/de_DE) - extra address details for manufacturer, localized.
• Material - primary material composition.
• ModelName (de_AT) [de_DE] / ModelName (de_DE) [de_DE] - model name/number, localized.
• NationalSkuId (AT/DE)  national/market-specific SKU/ID for AT/DE.
• OnlineDisplayedPrice - price shown online (may include formatting).
• PEFC - PEFC (Programme for the Endorsement of Forest Certification) flag/code.
• Plant_Protection_Sheet (de_AT/de_DE) - plant protection/safety sheet link (for pesticides/chemicals).
• PlantProtectionAct - flag/compliance with Plant Protection Act (pesticides).
• PlantProtectionReceiptInfo [de_DE] - receipt/info requirements for plant protection products.
• PowerEfficiencyClass (AT/DE) - energy efficiency class (A-G scale), localized.
• PrecautionaryStatementsNumber [de_DE] / PrecautionaryStatementsText (de_AT/de_DE) - GHS precautionary statements number/text.
• Product_Specification_Sheet (de_AT/de_DE) - product specification sheet link.
• Removal_Advice_Sheet (de_AT/de_DE) - WEEE/disposal/removal advice sheet.
• RRP (AT/DE) - recommended retail price (MSRP), localized.
• Setup_Manual_Sheet (de_AT/de_DE) - setup/installation manual link.
• SignalWord (AT/DE) - GHS/CLP signal word (e.g.: Danger, Warning), localized.
• Technical_Data_Sheet (de_AT/de_DE) - technical data sheet link.
• Test_Report_Sheet (de_AT/de_DE) - test report/safety test sheet link.
• Trigger Product Update [de_DE] - flag/code to trigger product data refresh/update (internal).
• VariantGroupID - code linking variants (e.g.: sizes/colors) to one parent product.
• variantSize (de_AT) [de_DE] [Variant Attribute] / variantSize (de_DE) [de_DE] [Variant Attribute] - size for variants, localized.
• VtexSellerIdProvider - VTEX (legacy vendor platform) seller ID (if integrated).
• Warranty (AT/DE) - warranty description/terms, localized.
• WarrantyValue (de_AT/de_DE) / WarrantyValueUnit (de_AT/de_DE) - warranty duration value and unit (e.g.: 24 months).
• WeeeBrand (AT) [de_AT] / WeeeBrand (DE) [de_DE] - WEEE-registered brand name, localized.
• WeeeRegistrationNumber (AT) [de_AT] / WeeeRegistrationNumber (DE) - WEEE registration/return number, localized.
• WoodOrigin1 (AT/DE) through WoodOrigin3 (AT/DE) - country/region of wood origin (for FSC/PEFC/EUTR compliance, up to 3 levels).

Offer

Required

• Price - the item’s base price/regular sales price. If a discount is created in the Pricing step, this price becomes the 'from' price. Enter a decimal value. Do not enter a currency. If pricing v2 is activated in your tenant, the Price attribute does not appear. Follow the steps in the section “Working with discounts”.
• EAN - the item’s GTIN/EAN.

Optional

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
• ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.
• Category-specific ECO attributes - depending on your sales country, you might be required to map additional ECO attributes for products in specific categories. Review which ECO attributes to map within each category.

If pricing v2 is activated in your environment, you will see the following offer attributes, which are common to all Mirakl-based marketplaces:

• Allow promotion below min price - set it to ‘true’ to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
• Strike price - the regular selling price. Use it in combination with the Price attribute to set up a discount/strikethrough pricing. To learn more, check out the 'Working with discounts' section of this article. 
• Additionally, the Fee groups attribute appears in Mappings, Fee group mappings, if pricing v2 is activated. Map the marketplace fee group ID of the product there.  

The following offer attributes are also common to all Mirakl-based marketplaces:

• Discount start date - the date from which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow American month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-25 15:30:00 +01 will start your discount on 25 October 2026 at 3:30 PM, one hour ahead of UTC time.
• Discount end date - the date until which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow American month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-30 23:59:59 +01 will end your discount on 30 October 2026 at 11:59 PM and 59 seconds, one hour ahead of UTC time.
• Discount price - the product's sale price, if applicable. This attribute must have a lower value than the Price attribute. This attribute only applies if you use pricing v1.
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Leadtime to shipment - the number of days before you ship the product. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map the shipping class using the marketplace’s codes and not with the labels that are visible in the partner portal's user interface. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Logistic class codes

Carrier

Carrier mapping is not required on Mirakl-based marketplaces. However, with carrier mapping, you can map your carrier to a specific list of carriers maintained by this marketplace. Carrier mapping enables ChannelEngine to automatically send the tracking codes to this marketplace, allowing buyers to eventually track the shipment themselves. If your carrier is missing from the list, please directly contact the marketplace.

Pricing

Working with discounts

These instructions apply to most Mirakl marketplaces. If there are any exceptions on this marketplace, these are noted below. 

Pricing v1

• To set up a discount, map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
• The discounted price is only exported if it is lower than the base price.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. For example, a value of 2 indicates that the buyer must purchase two or more products at the same time to benefit from the discount.

Pricing v2

• To set up a discount, in the Offer mappings step, map the Strike price attribute to your regular price. Then, map the Discount start date and Discount end date attributes to indicate the start and end dates of your discount.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped. To learn how to set up a bulk discount, check out Bulk discounts.
• In the Pricing step, go to Price rules. Map the Price attribute to the discounted price. Both Min. price and Base price fields must be mapped. Note that ChannelEngine exports the higher of the two values – typically the Base price. To learn more, check out ChannelEngine: price rules v2.
• The Price and Strike price attributes cannot be mapped with the same value. ChannelEngine only sets a discount if the value in Price (Base price) is lower than the value in Strike price.
• If set up correctly, your product displays a discount label and a strikethrough price on the channel.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products, check the Listed products page for more information. Use the Channel status filter or the Validation and feedback tab to view all known errors for specific products.

If you see either of the below statuses, refer to the article ChannelEngine: why is my product listed as 'Product not found' in the inventory report?:

• Product not found in inventory report
• Product not in offer file

Products that ChannelEngine has failed to export are shown as Invalid, e.g.: products with an empty GTIN or that do not yet exist on the marketplace.

Alternatively, download the error report generated by Mirakl. To do so:

1. Log onto the Mirakl platform and go to Catalog, Product imports.
2. Identify the latest report and click the See details button.
3. Download the CSV file Non-integrated products report.

Additional information

Shipping

Neither tracking codes nor tracking return codes are required when creating the shipment. Furthermore, you can use the carrier of your choice.

FAQs

How often does each task run on Mirakl-based marketplaces?
By default, Mirakl-based marketplaces follow the schedule below:

Can I map attributes on ChannelEngine and on the Mirakl platform?
No. Mapping attributes on the Mirakl marketplace platform interferes with ChannelEngine's content export. Therefore, it is recommended to categorize and map content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?
Chances are that you are receiving the feedback. However, different types of error reports can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and the conventional reports have been fully processed by ChannelEngine. If there are no errors to report, no new reports are generated.