Greenweez: marketplace guide

About this guide

This is a ChannelEngine guide on the Auvergne-Rhone-Alpes-based marketplace Greenweez. Here you can find information on how to request a Greenweez account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Mappings
• Pricing
• Listed products

FAQs

Commercial information

Founded	2008
Founder	Romain Roy
Headquarters	Auvergne-Rhone-Alpes, France
Area served (orders)	France
Area served (shipments)	Europe
Revenue	EUR 125 million
Number of monthly visits	2.5 million
Website	https://www.greenweez.com/
Setup cost	none
Commission	15%
Other costs	EUR 29.00/per month (excl. VAT)
Payment	1st, 10th, 20th/month
Product categories	apparel, accessories, beauty, books, crafts, electronics, games, fashion, garden, healthcare, home appliances, movies, music, musical instruments office supplies, pet care, sports, outdoor,  tools, toys
Input language	French
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Advertisement options	yes

How to request an account

To start selling on Greenweez, contact them through Mirakl Connect or via their website.

The seller requirements are:

• Respect Greenweez's organic and eco-responsible specifications.
• EU VAT number.

Associated costs

Greenweez does not charge a setup fee. However, it does charge a monthly fee of EUR 29.00 and a commission fee of 15% on the price of the product and shipping costs.

Marketplace features

Supported	Not supported
Product content	Automatic relationships
Product offers	Sales channels*
Orders	Refurbished products
Shipments	Repricing
Cancelations (merchant)	Cancelations (marketplace)
Returns (merchant)	Returns (marketplace)
Carrier mapping	Multiple stock locations
HTML formatting	Marketplace fulfillment service
Product variations (size/color)
Bundles
Invoice uploads
Settlements

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, though not every marketplace includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

Greenweez is a Mirakl-based marketplace, so you can connect it with ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: merchant invoices.

Mappings

Content

All products (required)

• Description produit - the product's description, in French. HTML formatting is supported. The requirements are:
  • Provide a clear description. E.g.: organic, label, country of manufacture, the product's advantages, etc.
  • Do not reference your website.
  • No internal references.
  • No redirects to your website.
• Fabrication - the product's manufacturer.
• Image principale - the product's main image. The requirements are:
  • Size - Maximum of 1 MB
  • Format - JPEG
  • Resolution - 600x600 px
  • Background - white
  • Good quality
• Marque - the product's brand. If your brand is not listed, contact Greenweez to have it added.
• Product title - the product's title, in French. HTML formatting is allowed. The requirements are:
  • The maximum number of characters is 64.
  • Provide a clear product title to help customers immediately understand what the product is.
  • Include the product's color if it comes in different colors.
  • Include the product's size, volume, quantity, if applicable.
  • Include the product's weight if applicable.
  • All lowercase letters — no capital letters, not even at the beginning of the sentence.
• Unité de vente du produit - the product's sale unit. Indicates how the product is priced per unit selected from a list.
  • Select 'Pièce' if the product is sold by the item, e.g., a single bottle.
  • Select 'Poid' if the product is sold based on weight.

The following required attribute is common to all Mirakl-based marketplaces:

• Export strategy - choose a strategy for exporting the product data. You can select from the following export strategies:
  • Yes - export all of the product content to the marketplace, including its EAN (GTIN), category, and other mapped attributes. This option is ideal if you manage both product content and offers through ChannelEngine for the marketplace. Before you set this option, ensure that you map all required attributes.
  • No - do not export product content to the marketplace. Choose this option to keep the product content excluded from exports and only export the offers. This option is ideal if you do not want to export the product content yet, or you want to export only the product offers because the product content already exists on the marketplace.
     
    NB: the default export strategy is Yes, even if the Export strategy attribute is left unmapped.

All products (optional)

• Avertissements relatifs à la sécurité - the product's safety warnings that provide information about its traceability or packaging.
• Caracteristiques - the product's key characteristics.
• Composition - the product's composition, depending on the category.
  • For cosmetic products, this is the standardized list of International Nomenclature of Cosmetic Ingredients (INCI), e.g., Aqua, Glycerin.
  • For food products, this is the list of ingredients and Recommended Daily Allowance (RDA).
  • For non-food products, this is their composition and percentage, e.g., '100% cotton', '80% wood'.
  • For children's products, this is the minimum recommended age.
• Conseils d'utilisation -the product's directions for use. E.g., for household items, how to operate or maintain the product.  
• Contenance - the product's capacity in liters for liquids, or kg for solids. E.g.: 200 grams = 0.2 kg. Enter a decimal value.
• Description courte - the product's short description. The maximum number of characters is 150.
• FSC - if the product contains wood or paper, this attribute indicates whether the product is Forest Stewardship Council (FSC)-certified.  
• ID PEFC - the product's identification number for Programme for the Endorsement of Forest Certification (PEFC) certification, if applicable.
• Image (2-5) - the product's additional images. For image requirements, see Image principale.
• Origine - the product's country of origin. 
• Parent product ID - the attribute that groups product variations together, e.g.: parent SKU. Map this attribute only if the product has variations.
• Poids - the product's weight. in kg. 
• SKU - the product's stock keeping unit (SKU). Equivalent of Merchant product number on ChannelEngine.
• Type de contenance - the product's capacity type. Select 'Kilogramme', 'Litre', or 'Pièce'.

Offer

Required

• Price - the product's selling price, excluding VAT. If you use pricing v2, this attribute is not mapped under Offer mappings. Instead, it is configured under Pricing, Price rules.
• EAN - the product's 13-digit EAN.

Optional

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
• ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to all Mirakl-based marketplaces, if you use pricing v2:

• Allow promotion below min price - set it to ‘true’ to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
• Fee groups - the ID of the fee group you want to assign to this product. To learn more, check out the article ChannelEngine: marketplace fees.
• Strike price - the regular selling price. Use it in combination with the Price attribute to set up a discount/strikethrough pricing. To learn more, check out the 'Working with discounts' section of this article. 

The following offer attributes are common to all Mirakl-based marketplaces:

• Discount end date - the date until when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.
• Discount price - the product's sale price, if applicable. This attribute must have a lower value than the Price attribute. This attribute only applies if you use pricing v1.
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Discount start date - the date from when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.
• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Code	Label	Description
XXXS	Extra extra extra small	-
XXS	Extra extra small	-
XS	Extra small	-
S	Small	-
M	Medium	-
XXL	Extra extra large	-
XL	Extra large	-
L	Large	-
HG	Hors gabarit (Out size)	Produits encombrants (Bulky products)

Working with discounts

Pricing v1

• To set up a discount, map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
• The discounted price is only exported if it is lower than the base price.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped – otherwise, the export is broken.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.

Pricing v2

• To set up a discount, map the Strike price attribute to your regular price. Also, map the Discount start date and Discount end date attributes to indicate the start and end date of your discount.
• Under Pricing, Price rules, map the Price attribute to the discounted price. Both Min. price and Base price fields must be mapped. Note that ChannelEngine exports the higher of the two values – typically the Base price. To learn more, check out the ChannelEngine: price rules v2 article.
• The Price and Strike price attributes cannot be mapped with the same value. ChannelEngine only sets a discount if the value in Price (Base price) is lower than the value in Strike price.
• Same as in pricing v1, if you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.

Carrier

Carrier mapping is not required on Greenweez. However, you can map your carrier to a specific list of carriers maintained by Greenweez. This allows for working tracking links in the back-end, as well as for the buyer. If your default carrier is missing, please contact Greenweez. 

Pricing

Greenweez requires prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products –, check the Listed products page for more information.

You can either use the Channel status filter (e.g.: products that ChannelEngine has failed to export, such as those with an empty GTIN or that do not exist on the marketplace yet, are shown as Invalid) or the Validation and feedback tab to see all known errors for specific products.

Alternatively, you can access the marketplace's back-end and download the error report generated by Mirakl. To do so:

1. Log in to the Mirakl back-end and go to Catalog, Product imports.
2. Identify the latest report and click the See details button by it.
3. Download the CSV file Non-integrated products report.

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Task	Frequency
Export product data to marketplace	every 60 minutes
Export product offers to marketplace	every 15 minutes
Import product offers from marketplace	every 15 minutes
Import orders from marketplace	every 15 minutes
Export order shipments to marketplace	every 15 minutes
Export returns to marketplace	every 30 minutes

Can I map attributes on ChannelEngine and in the Mirakl back-end?

No. Mapping attributes in the Mirakl marketplace back-end interferes with ChannelEngine's content export. Therefore, it is recommended to stick to categorizing and mapping content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?

Chances are you are receiving the feedback. However, different types of error report can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically, and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and conventional reports have been fully processed by ChannelEngine – or no new reports have been generated because there are no errors to report.