Mathon.fr: marketplace guide

About this guide

This is a ChannelEngine guide on the Voreppe-based marketplace Mathon.fr. Here you can find information on how to request a Mathon.fr account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Mappings
• Pricing
• Listed products

FAQs

Commercial information

Founded	1989
Headquarters	Voreppe, France
Area served (orders)	France
Area served (shipments)	eurozone
Number of monthly visits	circa 400,000
Website	www.mathon.fr
Setup cost	none
Commission	10%-17%
Other costs	monthly/EUR 39.90 (excl. VAT)
Payment	monthly/on 1st, 11th, and 21st
Product categories	home appliances, home and living, cookware, garden, tools and home improvement
Input language	French
Input currency	euro
Content creation	yes
Minimum number of SKUs	100
Advertisement options	none
Profile on ChannelEngine	Mathon.fr

How to request an account

To start selling on Mathon.fr, complete the form on their website. Make sure you meet the following requirements:

• Experience with online marketplaces and the Mirakl platform.

• A catalog of at least 100 products.

• Customer service available in French.

• Ideally, a return address located in France.

Associated costs

Mathon.fr does not charge any setup fees. However, it does charge a commission on sales, ranging from 10% to 17%, depending on the product category, and a fixed monthly fee of EUR 39.90.

Marketplace features

Supported	Not supported
Product content	Automatic relationships
Product offers	Sales channels*
Orders	Refurbished products
Shipments	Repricing
Cancelations (merchant)	Cancelations (marketplace)
Returns (merchant)	Returns (marketplace)
Carrier mapping	Multiple stock locations
Product variations (size/color)	Marketplace fulfillment service
Bundles
Invoice uploads
Settlements
HTML formatting

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, though not every marketplace includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

Mathon.fr is a Mirakl-based marketplace, so you can connect it with ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: merchant invoices.

Mappings

Content

All products (required)

• Description FR - the product's long description, in French. The requirements are:
  • Be clear, detailed, and well structured.
  • Include dimensions and power specifications.
  • Include composition, materials, and intended use.
  • List precautions, such as 'not compatible with all heat sources', 'not dishwasher-safe', 'requires special handling'.
  • Use paragraphs and bullet points to organize the content.
  • Emphasize key attributes and important details.
  • Avoid misleading or incomplete information that could lead to customer complaints.
  • Include basic HTML formatting, such as p, b, em, li, br.
  • No URLs, promotional codes, contact information, or emojis.
• Image principale - the main product's image. The requirements are:
  • Format - JPG.
  • Background - white.
  • Maximum file size - 250 KB.
  • Maximum resolution - 600x600 px at 72 dpi.
  • No graphic or visual effects.
• Marque - the product's brand. If your brand is not listed, contact Mathon.fr to have it added.
• Origine de fabrication - where the product was manufactured.
• Poids - the product's weight, in kg.
• Product SKU - the product's stock keeping unit (SKU). Equivalent of Merchant product number on ChannelEngine.
• Titre complet FR - the product's title, in French. The requirements are:
  • Be concise and impactful.
  • Maximum character count - 70.
  • Sentence case.
  • No brand name as it is automatically added by Mathon.fr.
  • No mention of color if the product is a variation.
  • No special characters, such as plus sign (+) or quotation marks ("").
• Titre FR - the product's title, in French. For requirements, check Titre complet FR.

The following required attribute is common to all Mirakl-based marketplaces:

• Export strategy - choose a strategy for exporting the product data. You can select from the following export strategies:
  • Yes - export all of the product content to the marketplace, including its EAN (GTIN), category, and other mapped attributes. This option is ideal if you manage both product content and offers through ChannelEngine for the marketplace. Before you set this option, ensure that you map all required attributes.
  • No - do not export product content to the marketplace. Choose this option to keep the product content excluded from exports and only export the offers. This option is ideal if you do not want to export the product content yet, or you want to export only the product offers because the product content already exists on the marketplace.
     
    NB: the default export strategy is Yes, even if the Export strategy attribute is left unmapped.

All products (optional)

• Attributs supplémentaires FR - additional product attributes, in French. Formatted as [Attribute]: [Value] <br/>[Attribute]: [Value]. Use this attribute to specify material, dimensions, or thickness. E.g.: Materials: Stainless steel - ABS<br/>Thickness: 2.0 mm.
• Catégorie évenements - previously used to define a specific product collection. Leave this attribute unmapped as it is no longer in use.
• Code groupe variant - the attribute that groups product variations together, e.g.: parent SKU.
• Coloris [variant attribute] - the product's color.
• Epaisseur - the product's thickness, in mm.
• Gamme - the product's range or line.
• Garantie commerciale du fabricant - the manufacturer's commercial warranty, in years.
• Garantie légale de conformité - the legally required warranty, in years.
• Hauteur - the product's height, in cm.
• Hauteur emballage - the height of the product's packaging, in cm.
• Image 1-9 - the product's additional images. For requirements, check Image principale.
• Largeur - the product's width, in cm.
• Largeur emballage - the width of the product's packaging, in cm.
• Liste attributs FR - additional product attributes, in French. Formatted as [Attribute]: [Value] <br/>[Attribute]: [Value]. E.g.: Sizing: Runs small<br/>Heel height: 5 cm.
• Longueur - the product's length, in cm.
• Longueur emballage - the length of the product's packaging, in cm.
• Lot - previously used for product bundles. Leave this attribute unmapped as it is no longer in use.
• Notice 1-2 - the link to the product's user manual or guide.
• Pictogramme - the product's pictogram, indicating any washing or compatibility instructions.
• Poids emballage - the weight of the packaged product, in kg.
• Points forts 1-3 produit - the product's key selling points. Basic HTML formatting, such as p, b, em, li, br, is supported.
• Ref fournisseur - the product's supplier reference.
• Stratégie marketplace - previously used for marketplace strategy. Leave this attribute unmapped as it is no longer in use.
• Video 1 - the link to the product's video, e.g.: on YouTube.

Offer

Required

• Price - the product's selling price, excluding VAT. If you use pricing v2, this attribute is not mapped under Offer mappings. Instead, it is configured under Pricing, Price rules.
• EAN - the product's 13-digit EAN.
• TVA code - the VAT code that applies to the product.

Optional

• Prix Vente privée - previously used to indicate if the product is part of a private sale. Leave this attribute unmapped as it is no longer in use.
  

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
• ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to all Mirakl-based marketplaces, if you use pricing v2:

• Allow promotion below min price - set it to ‘true’ to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
• Fee groups - the ID of the fee group you want to assign to this product. To learn more, check out the article ChannelEngine: marketplace fees.
• Strike price - the regular selling price. Use it in combination with the Price attribute to set up a discount/strikethrough pricing. To learn more, check out the 'Working with discounts' section of this article. 

The following offer attributes are common to all Mirakl-based marketplaces:

• Discount end date - the date until when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.
• Discount price - the product's sale price, if applicable. This attribute must have a lower value than the Price attribute. This attribute only applies if you use pricing v1.
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Discount start date - the date from when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.
• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Code	Label	Description
PARCEL_S	Colis standard (Standard parcel)	-
PARCEL_L	Colis encombrant (Bulky parcel)	-
PARCEL_XL	Colis encombrant + (Bulky parcel +)	-
PALET	Palette transporteur (Conveyor pallet)	-
PARCEL_S_NO_MR	Colis standard (Hors Mondial Relay) Standard parcel (excl. Mondial Relay)	-

Working with discounts

Pricing v1

• To set up a discount, map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
• The discounted price is only exported if it is lower than the base price.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped – otherwise, the export is broken.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.

Pricing v2

• To set up a discount, map the Strike price attribute to your regular price. Also, map the Discount start date and Discount end date attributes to indicate the start and end date of your discount.
• Under Pricing, Price rules, map the Price attribute to the discounted price. Both Min. price and Base price fields must be mapped. Note that ChannelEngine exports the higher of the two values – typically the Base price. To learn more, check out the ChannelEngine: price rules v2 article.
• The Price and Strike price attributes cannot be mapped with the same value. ChannelEngine only sets a discount if the value in Price (Base price) is lower than the value in Strike price.
• Same as in pricing v1, if you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.

Carrier

Carrier mapping is not required on Mathon.fr. However, you can map your carrier to a specific list of carriers maintained by Mathon.fr. This allows for working tracking links in the back-end, as well as for the buyer. If your default carrier is missing, please contact Mathon.fr. 

Pricing

Mathon.fr requires prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products –, check the Listed products page for more information.

You can either use the Channel status filter (e.g.: products that ChannelEngine has failed to export, such as those with an empty GTIN or that do not exist on the marketplace yet, are shown as Invalid) or the Validation and feedback tab to see all known errors for specific products.

Alternatively, you can access the marketplace's back-end and download the error report generated by Mirakl. To do so:

1. Log in to the Mirakl back-end and go to Catalog, Product imports.
2. Identify the latest report and click the See details button by it.
3. Download the CSV file Non-integrated products report.

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Task	Frequency
Export product data to marketplace	every 60 minutes
Export product offers to marketplace	every 15 minutes
Import product offers from marketplace	every 15 minutes
Import orders from marketplace	every 15 minutes
Export order shipments to marketplace	every 15 minutes
Export returns to marketplace	every 30 minutes

Can I map attributes on ChannelEngine and in the Mirakl back-end?

No. Mapping attributes in the Mirakl marketplace back-end interferes with ChannelEngine's content export. Therefore, it is recommended to stick to categorizing and mapping content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?

Chances are you are receiving the feedback. However, different types of error report can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically, and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and conventional reports have been fully processed by ChannelEngine – or no new reports have been generated because there are no errors to report.