Tesco: marketplace guide
About this guide
This is a ChannelEngine guide on the UK-based marketplace Tesco. Here you can find information on how to request a Tesco account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.
Table of contents
Marketplace-specific requirements and exceptions
Commercial information
| Founded | 1919 |
| Founder | Jack Cohen |
| Headquarters | Welwyn Garden City, United Kingdom |
| Area served (orders) | United Kingdom |
|
Area served (shipments) |
United Kingdom |
| Revenue | GBP 69.9 billion (2025) |
| Number of monthly visits | circa 28.6 million |
| Website | tesco.com |
| Setup cost | none |
| Commission | depends on the category |
| Other costs | none |
| Payment | monthly on the 1st and 15th |
| Product categories | Electrical, garden & seasonal, health & beauty, home, pet |
| Input language | English |
| Input currency | GBP |
| Content creation | yes |
| Minimum number of SKUs | no |
| Advertisement options | yes |
| Profile on ChannelEngine | Tesco |
How to request an account
To start selling on Tesco, fill out the official application form. The following requirements apply:
- VAT registered in the UK
- Business registered in the UK
Associated costs
Tesco does not charge a setup fee or a monthly fixed fee. However, it does charge a commission on sales, which varies per product category.
Marketplace features
| Supported | Not supported |
| Product content | Cancelations (marketplace) |
| Product offers* | Marketplace fulfillment |
| Orders (no split) | Refurbished products |
| Shipments | Sales channels |
| Cancelations (merchant) | Repricing |
| Returns (merchant) | HTML formatting |
| Returns (marketplace) | Last-mile delivery/shipping labels |
| Carrier mapping | |
| Multiple stock locations | |
| Product variations (manual) |
*When updating your offers on Tesco, ensure that the SKU on the offer is the same as the SKU used on the marketplace.
Settings and configuration
Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.
- Go through the Setup.
- Create a Product selection.
- Complete the Categorization.
- Set up the Mappings: content, offers, and carriers.
- Configure the Pricing: rules and currency conversion.
- Fill in the Stock settings.
- Finish the Activation.
- Check the Listed products overview.
Marketplace-specific requirements and exceptions
The section below describes exceptions to the standard settings and configuration steps required to set up this channel on ChannelEngine.
Setup
On ChannelEngine
Tesco is a Mirakl-based marketplace. Therefore, you use your Mirakl Connect SSO account credentials to connect ChannelEngine to Tesco. For more information on how to leverage your Mirakl Connect SSO account with ChannelEngine, check out the Mirakl-based channels: SSO authorization article.
Invoice uploads
To configure your invoice settings, go to Advanced settings. Then, select one option from the dropdown menu in the Enable invoice uploading field, which contains the following options:
- ChannelEngine invoices - when ChannelEngine receives a shipment, ChannelEngine automatically generates an invoice and attaches it to the shipment before exporting the shipment.
- Merchant invoices (optional) - when ChannelEngine receives a shipment, ChannelEngine exports the shipment – even if there is no invoice attached to it.
- Merchant invoices (required) - when ChannelEngine receives a shipment, ChannelEngine only exports the shipment if an invoice is attached to it. If not, you receive a notification.
- None - when ChannelEngine receives a shipment, ChannelEngine takes no action other than notifying you that no invoice is present.
If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: upload merchant invoices.
Mappings
Content
All products (required)
The following required attribute is common to all Mirakl-based marketplaces:
-
Export strategy - choose a strategy for exporting product data. You can select from the following export strategies:
- Yes - export all product content to the marketplace, including the EAN (GTIN), category, and other mapped attributes. This option is ideal if you manage both product content and offers through ChannelEngine for the marketplace. Before you set this option, ensure that you map all required attributes.
-
No - do not export product content to the marketplace. Choose this option to keep the product content excluded from exports and only export the offers. This option is ideal if you do not want to export the product content yet, or you want to export only the product offers because the product content already exists on the marketplace.
NB: the default export strategy is Yes, even if the Export strategy attribute is left unmapped.
- Age restricted - choose Yes or No to indicate if the product is restricted to an age group.
- Base colour [variant attribute] - select the color of the product from the dropdown list.
- Brand - the name of the product's brand.
- Comparative unit - the product's unit, used for unit pricing.
- Country of origin - the country where the product was grown or manufactured.
-
Description - the product's description. The requirements are:
- Clear, responsible, and honest.
- SEO-compliant.
- Benefits and features should be explained.
- Must be plain text only, no HTML formatting.
- Sentence case.
- No references to other colors or sizes of the product.
- No subjective wording, e.g.: the best.
- No links to external websites.
-
Image 1 - the URL to the product's main image. The requirements are:
- Format - JPG.
- Resolution - 2,400 x 2,400 px.
- Product at the center of the image.
- Background - white.
- Must match the information in the product title.
- No logos or watermarks.
-
Title - the product's title. The requirements are:
- Structure - [Brand] [Model/Name] [Variant(if appropriate)] [Type] [Size].
- Character length - 60-70 characters.
- Title case, e.g.: Nitro Smartphone Pro 2025.
- No pricing, offer, shipping, or company information.
- VAT rate - the VAT rate for the composite product, entered as an integer, e.g.: '20' to indicate 20 %.
All products (optional)
- Aerosol/pressurised container - select Yes or No to indicate if the product is contained in a pressurized container.
-
Bullet point 1–3 - the bullet points that describe unique selling points and key features. The requirements are:
- Maximum character count - 50.
- Sentence case.
- Use '&' rather than 'and'.
- No periods (.) at the end of the bullet.
- Concise and relevant.
- Contains battery - select Yes or No to indicate if the product contains a battery.
- Image 2-10 - the link to the product's additional images. For image requirements, check Image 1.
- Number of pieces - for a set, the total number of individual products included in the set.
- Number of units [variant attribute] - for a pack containing multiples of the same product, the total number of units of a given product included in the pack.
- Packaging type - select the product's type of packing from the list, e.g.: Sachet, Tin.
- Product depth - the distance from the front to the back of the product, in accordance with the GDSN Package Measurement Rules Standard.
- Product dimensions UOM - select the unit of measurement of the product's dimensions. The options are: inches, centimeters, feet, and millimeters.
- Product height - the distance from the bottom to the top of the product, in accordance with the GDSN Package Measurement Rules Standard.
- Product weight - the total weight of the product.
- Product weight UOM - the unit of measure of the product's weight. The options are grams, kilograms, and milligrams.
- Product width - the distance from the left to the right of the product, in accordance with the GDSN Package Measurement Rules Standard.
- Recycling information - enter information on how the product or its packaging can be recycled, reused, or disposed of responsibly.
- Safety warnings - describe the potential risks or hazards for consumers associated with the product's use.
- Shipping depth - the distance from the bottom to the top of the package.
- Shipping dimensions UOM - select the unit of measurement of the shipping dimensions. The options are: inches, centimeters, feet, and millimeters.
- Shipping weight - the total weight of the product, its packaging, and its packaging materials for shipment.
- Shipping weight UOM - the unit of measure of the product's weight. The options are grams, kilograms, and milligrams.
- Shipping width - the distance from side to side of the shipment package, usually in centimeters.
- SKU - your product's internal reference, which is your Merchant product number on ChannelEngine.
- Specific colour [variant attribute] - the precise color of the product.
- Usage count - the number of times a product can be used before it needs to be replaced, maintained, or discarded. For food items, this may refer to the number of servings or uses per package.
- Variant group code - map this attribute to link child products together under the same (grand)parent. E.g.: if you are selling cotton towels in blue and green, use a code like 'cottonTowelSets' to group them together.
- What's included - describe all items, features, or services that come with the product.
Offer
All products (required)
- Price - the item’s base price/regular sales price. If a discount is created in the Pricing step, this price becomes the 'from' price. Enter a decimal value. Do not enter a currency. If pricing v2 is activated in your tenant, the Price attribute does not appear. Follow the steps in the section “Working with discounts”.
- Barcode - the product's GTIN, such as EAN-13.
All products (optional)
- Clubcard price - special price for Clubcard users. Clubcard price start and Clubcard price end must also be mapped; otherwise, the price will be ignored.
- Clubcard price end - provide the promotion end date as YYYY-MM-DD.
- Clubcard price start - provide the promotion start date as YYYY-MM-DD.
- Omnibus - to provide transparency in pricing, according to the EU Omnibus Directive, provide the lowest price at which the product was available in the last 30 days, even if no discount was applied in that period. This attribute is used for from-for pricing.
The following offer attributes are common to some Mirakl-based marketplaces:
- ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
- ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
- ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.
- Category-specific ECO attributes - depending on your sales country, you might be required to map additional ECO attributes for products in specific categories. Review which ECO attributes to map within each category.
If pricing v2 is activated in your environment, you will see the following offer attributes, which are common to all Mirakl-based marketplaces:
- Allow promotion below min price - set it to ‘true’ to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
- Strike price - the regular selling price. Use it in combination with the Price attribute to set up a discount/strikethrough pricing. To learn more, check out the 'Working with discounts' section of this article.
- Additionally, the Fee groups attribute appears in Mappings, Fee group mappings, if pricing v2 is activated. Map the marketplace fee group ID of the product there.
The following offer attributes are also common to all Mirakl-based marketplaces:
- Discount start date - the date from which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-25 15:30:00 +01 will start your discount on 25 October 2026 at 3:30 PM, one hour ahead of UTC time.
- Discount end date - the date until which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-30 23:59:59 +01 will end your discount on 30 October 2026 at 11:59 PM and 59 seconds, one hour ahead of UTC time.
- Discount price - the product's sale price, if applicable. This attribute must have a lower value than the Price attribute. This attribute only applies if you use pricing v1.
- Discount quantity threshold - the minimum quantity required for the discount rate to be available.
- Leadtime to shipment - the number of days before you ship the product. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
- Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
- Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
- Product tax code - the taxation code applicable to the product.
- Logistic class - your optional shipping class. Make sure to map the shipping class using the marketplace’s codes and not with the labels that are visible in the partner portal's user interface. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.
Logistic class codes
| Code | Label | Description |
S |
SMALL | Logistic class for small size parcel |
M |
MEDIUM | Medium Size parcels below 100kgs and below 200cm dimension |
L |
LARGE | Large Size parcels below 250kgs and below 500cm dimension |
SPLS |
SPL SMALL | SMALL SIZE with SPECIAL DELIVERY NEEDS |
SPLM |
SPL MEDIUM | Medium Size but with special delivery Needs |
SPLL |
SPL LARGE | LARGE SIZE WITH SPECIAL DELIVERY NEEDS |
Carrier
Carrier mapping is not required on Mirakl-based marketplaces. However, with carrier mapping, you can map your carrier to a specific list of carriers maintained by this marketplace. Carrier mapping enables ChannelEngine to automatically send the tracking codes to this marketplace, allowing buyers to eventually track the shipment themselves. If your carrier is missing from the list, please directly contact the marketplace.
Pricing
Working with discounts
These instructions apply to most Mirakl marketplaces. If there are any exceptions on this marketplace, these are noted below.
Pricing v1
- To set up a discount, map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
- The discounted price is only exported if it is lower than the base price.
- If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
- To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. For example, a value of 2 indicates that the buyer must purchase two or more products at the same time to benefit from the discount.
Pricing v2
- To set up a discount, in the Offer mappings step, map the Strike price attribute to your regular price. Then, map the Discount start date and Discount end date attributes to indicate the start and end dates of your discount.
- If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped. To learn how to set up a bulk discount, check out Bulk discounts.
- In the Pricing step, go to Price rules. Map the Price attribute to the discounted price. Both Min. price and Base price fields must be mapped. Note that ChannelEngine exports the higher of the two values – typically the Base price. To learn more, check out ChannelEngine: price rules v2.
- The Price and Strike price attributes cannot be mapped with the same value. ChannelEngine only sets a discount if the value in Price (Base price) is lower than the value in Strike price.
- If set up correctly, your product displays a discount label and a strikethrough price on the channel.
Listed products
If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products, check the Listed products page for more information. Use the Channel status filter or the Validation and feedback tab to view all known errors for specific products.
If you see either of the below statuses, refer to the article ChannelEngine: why is my product listed as 'Product not found' in the inventory report?:
- Product not found in inventory report
- Product not in offer file
Products that ChannelEngine has failed to export are shown as Invalid, e.g.: products with an empty GTIN or that do not yet exist on the marketplace.
Alternatively, download the error report generated by Mirakl. To do so:
- Log onto the Mirakl platform and go to Catalog, Product imports.
- Identify the latest report and click the See details button.
- Download the CSV file Non-integrated products report.
Additional information
Order extra data items
When an order is imported to ChannelEngine, ChannelEngine also retrieves extra data items related to the order itself – or to order lines. This extra data is specific to this marketplace. An explanation of each can be found below:
Order extra data
| Keys | Conditional* | Description |
tesco-order-id |
No | Tesco Short Order ID is a customer facing order ID |
* Conditional fields are only displayed if the marketplace provides a value.
FAQs
How often does each task run on Mirakl-based marketplaces?
By default, Mirakl-based marketplaces follow the schedule below:
| Task | Frequency |
|---|---|
| Export product data to marketplace | every 60 minutes |
| Export product offers to marketplace | every 15 minutes |
| Import product offers from marketplace | every 15 minutes |
| Import orders from marketplace | every 15 minutes |
| Export order shipments to marketplace | every 15 minutes |
| Export returns to marketplace | every 30 minutes |
Can I map attributes on ChannelEngine and on the Mirakl platform?
No. Mapping attributes on the Mirakl marketplace platform interferes with ChannelEngine's content export. Therefore, it is recommended to categorize and map content only on ChannelEngine.
Why am I not receiving feedback on my content and/or offer exports?
Chances are that you are receiving the feedback. However, different types of error reports can take a couple of hours or several days to be generated:
- Offer feedback
- Error reports are mostly generated automatically and are imported quickly.
- Content feedback
- Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
- Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.
Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and the conventional reports have been fully processed by ChannelEngine. If there are no errors to report, no new reports are generated.
Tesco guides
Review the guides below from Tesco to ensure that your integration with the Tesco marketplace meets Tesco's requirements.
Comments
0 comments
Article is closed for comments.