Showroomprivé: marketplace guide

About this guide

This is a ChannelEngine guide on the La Plaine Saint-Denis-based marketplace Showroomprivé. Here you can find information on how to request a Showroomprivé account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Mappings
• Pricing
• Listed products

Additional information

FAQs

Commercial information

Founded	2006
Founder	Thierry Petit, David Dayan
Headquarters	La Plaine Saint-Denis, France
Area served	France
Revenue	EUR 657 million (2023)
Number of monthly visits	circa 8 million
Website	Showroomprivé
Setup cost	none
Commission	depends on the product category
Other costs	none
Payment	monthly on the 22th
Product categories	beauty and personal care, books and music, crafts, fashion and apparel, fast moving consumer goods, garden, healthcare products, home and living, household appliances, musical instruments, office supplies, pets, sports and outdoor recreation, tools and home improvements, toys and games
Input language	French
Input currency	EUR
Content creation	yes
Minimum number of SKUs	none
Advertisement options	yes
Profile on ChannelEngine	Showroomprivé

How to request an account

To start selling on Showroomprivé, register your interest with your contact person at ChannelEngine.

The following requirements apply:

• A legal entity in the European Union.
• Established brand awareness and high sales potential.

Associated costs

Showroomprivé does not charge a setup or monthly fees. However, it does charge the commission fee – which varies depending on the product category.

Marketplace features

Supported	Not supported
Product content	Automatic relationships
Product offers	Bundles
Orders	Marketplace fulfillment service
Shipments	Refurbished products
Cancelations (merchant)	Repricing
Returns (merchant)	Cancelations (marketplace)
Carrier mapping	Returns (marketplace)
HTML formatting	Sales channels*
Product variations (size/color)
Multiple stock locations

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, though not every marketplace includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

Showroomprivé is a Mirakl-based marketplace, so you can connect it with ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: merchant invoices.

Mappings

Content

All products (required)

• Brand - the product's brand or manufacturer. If the required brand is missing, contact Showroomprivé.
• EAN - the product's unique identifier. The preferred format is EAN-13. 
• Electric - the product's primary color.
• Image principale du produit (Main product image) - the product's main image. The requirements are:
  
  • Formats - JPEG, JPG, PNG, WEBP, GIF.
  • Resolution - between 500 px and 1,200 px.
  • File size - 2 MB at most.
  • Aspect ratio - 2:3.
  • Background - neutral.
  • Front view of the product.
• Product description - the product's long description. The requirements are:
  • Character count - up to 4,000. 
  • Supported HTML tags - b, br, ul, li.
  • No URLs or CSS code allowed.
  • No commercial copy or promises. E.g.: delivery within 24 hours.
• Prix de vente conseillé (Recommended retail price) - the product's recommended retail price (RRP). Use a numeric value with two decimals and a period ( . ) as the separator. E.g.: 45.50.
• SKU produit (Product SKU) - the product's reference in your inventory, equivalent to the Merchant product number on ChannelEngine.
• Titre du produit (Product title) - the product's title. The requirements are:
  • Character count - between 20 and 150.
  • Structure - [brand] [product type] [model name] [attributes]. E.g.: Serena dress in red organic cotton.
  • No subjective elements. E.g.: best, superb, etc.

All products (optional)

• Avec marquage CE (CE marking) - indicates whether the product has Conformité Européenne (CE) marking.
• Composition/Ingrédients (Product ingredients/composition) - the list of ingredients contained in the product. This attribute is required for products under the categories such as food, cosmetics, and health products.
• Développement durable (Sustainable development) - indicates in what way the product is sustainable. E.g.: produit vegan.
• Dimensions du produit (cm) (Product dimensions) - the product's dimensions in cm. The format is [height] x [depth] x [width]. E.g.: 45 x 35 x 150.
• Image secondaire 1-7 du produit (Secondary product image) - the product's additional images, showcasing the product from different angles. For the image requirements, check Image principale du produit.
• Label de qualité (Quality label) - the product's quality label or certificate. E.g.: Green Globe.
  
• Nom du modèle (Model name) - the product's model.
• Pays de fabrication (Country of manufacture) - the country where the product was manufactured.
  
• Référence du fabricant (Manufacturer part number) - the product's reference given by the manufacturer. 
• Variation - code parent - the code that groups the product's variants. I.e.: parent code.

Offer

Required

• Price - the desired selling price. Use a numeric value with two decimals and a period ( . ) as the separator. E.g.: 14.99.

Optional

• Eco tax - the French tax related to the proper disposal and recycling of electrical and electronic products, included in the product's price. Indicate the amount in EUR.
• Garantie (Warranty) - the duration of the product's warranty in months. E.g.: 12.
  
• Offre éligible buy box (Buy box eligible offer) - indicates whether the offer is eligible for the buy box on Showroomprivé.
  
• Pays d'expédition (Shipping country) - the country where the product is dispatched from. I.e.: the location of the warehouse.
• Redevance copie privée (Private copy levy) - the product's private copy levy. The value of this attribute must be lower than that of the Price attribute. Use a numeric value with two decimals and a period ( . ) as the separator. E.g.: 5.50.

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 - Amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 - EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc. 
• ECO #1-5 - Producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to all Mirakl-based marketplaces:

• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Code	Label	Description
INIT	Frais de port offerts	Free delivery
Catlog_Book	Frais de ports pour les livres	Logistics category for books
CatLog1	Frais de port - modèle 1	If your products have varying weights or sizes, you can set up multiple shipping cost templates to accommodate these ranges.
CatLog2	Frais de port - modèle 2
CatLog3	Frais de port - modèle 3
CatLog4	Frais de port - modèle 4
CatLog5	Frais de port - modèle 5
CatLog6	Frais de port - modèle 6
CatLog7	Frais de port - modèle 7
CatLog8	Frais de port - modèle 8
CatLog9	Frais de port - modèle 9
CatLog10	Frais de port - modèle 10
CatLog11	Frais de port - modèle 11
CatLog12	Frais de port - modèle 12
CatLog13	Frais de port - modèle 13

Working with discounts

• To set up a discount, you must map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
• The discounted price is only exported if it is lower than the base price.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped – otherwise, the export is broken.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.

Carrier

Carrier mapping is not required on Showroomprivé. However, you can map your carrier to a specific list of carriers maintained by Showroomprivé. This allows for working tracking codes in the back-end, as well as for the buyer. If your default carrier is missing, contact Showroomprivé.

Note that if you select Unknown as the carrier, you still need to provide a working tracking code.

Pricing

Showroomprivé requires the prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion.

Listed products

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products –, check the Listed products page for more information.

You can either use the Channel status filter (e.g.: products that ChannelEngine has failed to exported, such as those with an empty GTIN or that do not exist on the marketplace yet, are shown as Invalid) or the Validation and feedback tab to see all known errors for specific products.

Alternatively, you can access the marketplace's back-end and download the error report generated by Mirakl. To do so:

1. Log in to the Mirakl back-end and go to Catalog, Product imports.
2. Identify the latest report and click the See details button by it.
3. Download the CSV file Non-integrated products report.

Additional information

Order extra data items

When an order is imported to ChannelEngine, ChannelEngine also fetches extra data items related to the order itself – or to order lines. This extra data is specific to this marketplace. An explanation of each can be found below: 

Order extra data

Keys	Conditional*	Description
order-nps	Yes	The net promoter score of the order.
customerdateofreturn	Yes	The date when the buyer requested a return.
returnstatus	Yes	The status of the buyer's return. E.g.: in progress.
returnstrackingnumber	Yes	The return tracking code provided in the return slip.
returnscarrier	Yes	The name of the carrier provided in the return slip.
returns-tracking-url	Yes	The direct link to the return tracking service provided by the carrier.
customer-email	Yes	The buyer's email address.

* Conditional fields are only displayed if the marketplace provides a value.

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Task	Frequency
Export product data to marketplace	every 60 minutes
Export product offers to marketplace	every 15 minutes
Import product offers from marketplace	every 15 minutes
Import orders from marketplace	every 15 minutes
Export order shipments to marketplace	every 15 minutes
Export returns to marketplace	every 30 minutes

Can I map attributes on ChannelEngine and in the Mirakl back-end?

No. Mapping attributes in the Mirakl marketplace back-end interferes with ChannelEngine's content export. Therefore, it is recommended to stick to categorizing and mapping content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?

Chances are you are receiving the feedback. However, different types of error report can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically, and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and conventional reports have been fully processed by ChannelEngine – or no new reports have been generated because there are no errors to report.