ClubeFashion: marketplace guide

About this guide

This is a ChannelEngine guide on the Lisbon-based marketplace ClubeFashion. Here you can find information on how to request a ClubeFashion account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Pricing
• Listed products

Additional information

FAQs

Commercial information

Founded	2006
Headquarters	Lisbon, Portugal
Area served (orders)	all EU countries
Area served (shipments)	all EU countries
Number of monthly visits	circa 340,000
Website	ClubeFashion
Setup cost	none
Commission	12-20%, depending on the product category
Other costs	none
Payment	twice/month
Product categories	fashion, electronics, erotic products, furniture/interior design, games/toys, healthcare, household appliances, jewelry/watches, kids/babies, cosmetics/perfumes, pets, shoes, bags, luggage, sports equipment, telecommunications equipment, video games, refurbished
Input language	English, French, Portuguese, Spanish*
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Advertisement options	yes
Profile on ChannelEngine	ClubeFashion

* Currently the user interface is only available in Portuguese.

How to request an account

To start selling on ClubeFashion, fill out the form on their partner portal.

Associated costs

ClubeFashion does not charge setup or monthly fees, but it does charge a commission fee of 12-20% – depending on the product category.

Marketplace features

Supported	Not supported
Product content	Automatic relationships
Product offers	Bundles
Cancelations	Multiple stock locations
Returns	Refurbished products
Carrier mapping	Repricing
Product variations (size/color)	Marketplace fulfillment service
HTML formatting
Shipments
Sales channels*

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, once you add the marketplace:

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

ClubeFashion is a Mirakl-based marketplace, so you can connect it with ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to enable the invoice upload to ChannelEngine via the Merchant API. For that, call the POST /v2/orders/{merchantOrderNo}/invoice endpoint. Note that only invoices in PDF are supported.

Invalid XML characters

To remove invalid XML characters from your product data, click Advanced settings and enable the Check and filter invalid XML characters setting. ChannelEngine checks product data submitted in the XML format for invalid characters (e.g.: Ã, ¢, â, etc.). Once identified, invalid characters are removed or converted to a valid equivalent.

Categorization

Categorization on ClubeFashion is straightforward, and all categories are listed in English.

Mappings

Content

All products (required)

• Brand - the product's brand.
• Main image - the product's main image. The requirements are:
  • File format - JPEG, GIF, WEBP, PNG. All images are converted to WEBP.
  • File size - 10 MB at most.
  • Resolution - 830x1,080 px.
  • Background - white.
• Reference - the product's SKU, which is the unique identifier on ClubeFashion. This is usually the Merchant product number on ChannelEngine.
• Store SKU - the product's SKU, which is the unique identifier on ClubeFashion. This is usually the Merchant product number on ChannelEngine.

All products (optional)

• Brochure - the product's booklet.
• Description in [language] - the product's description in the language specified. Simple HTML tags (such as div, span, and strong) are supported, but links are not supported. The maximum number of characters is 3,000. Although this attribute is marked as optional, providing a description in English, French, Portuguese, or Spanish is required. ClubeFashion handles the translation to the other languages.
• GTIN-12 (UPC) - the product's UPC, if applicable.
• GTIN-13 (EAN) - the product's EAN, if applicable.
• ISBN - the product's ISBN, if applicable.
• Main video - the product's video. The maximum file size is 15 MB.
• Picture 1-10 - the product's additional images. For the image requirements, see Main image.
• Technical manual - the product's technical manual, if applicable.
• Title in [language] - the product's description in the language specified. The maximum number of characters is 245, but the recommended range is 80-150.
• User manual - the product's user manual, if applicable.
• Video 1-2 - the product's additional videos. For the requirements, see Main video.

Category-specific

• Weight of the article - the product's weight in kilograms, with a maximum of two decimals.

Offer

The only required offer attribute on ClubeFashion is Price, which is your desired price.

Optional

• Discount end date - the date until when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.
• Discount price - the product's sale price, if applicable.
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Discount start date - the date from when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.

The following offer attributes are common to some Mirakl-based marketplaces, particularly in France and Germany:

• ECO #1-5 - Amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 - EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc. 
• ECO #1-5 - Producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to Mirakl-based marketplaces:

• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes uses of logistic class codes, they can be found below.

Code	Label	Description
INIT	Default logistic family	-
extra small	Extra small	Usually between 0 kg and 1 kg, delivery by one person
small	Small	Usually between 1 kg and 3 kg, delivery by one person
medium	Medium	Usually between 3 kg and 10 kg, delivery by one person
large	Large	Usually between 10 kg and 25 kg, delivery by one person
x-large	Extra large	Usually over 20 kg, delivery by two people
free-shipping	Free Shipping	Free shipping

Working with discounts

• To set up a discount, you must map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise the offer is not exported, and errors are shown on the Validation and feedback tab.
• If your discounted price is not lower than the base price, it is not exported.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped – otherwise the export is broken.
• If you do want to set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.

Carrier

Carrier mapping is not required on ClubeFashion. However, you can map your carrier to a specific list of carriers maintained by ClubeFashion. This allows for working tracking links in the back-end, as well as for the buyer. If your default carrier is missing, please contact ClubeFashion.

Pricing

ClubeFashion requires prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products – check the Listed products page for more information.

You can either filter on Channel status (select Invalid to show all products that ChannelEngine has not exported, such as products with an empty GTIN or that currently do not exist on the marketplace) or use the Validation and feedback tab to see all known errors for specific products.

For detailed status reports, go to the Mirakl back-end. Their reports contain specific errors if a product or product offer cannot be created. To find them, go to My inventory, Import from file, Track offer imports/Track product imports. By hovering over the 'i' under the Status section, you can see how many products in the file were processed correctly and how many had errors, etc.

If there are errors, the last column shows a downloadable file in which they are listed. The same goes for the product file import, but this can contain multiple files because processing goes through several systems. There is also a manual check of your submitted content, which, once approved, goes to staging as well. Note that you need to map as much as possible to prevent products from not being created.

Additional information

Order extra data items

When an order is imported to ChannelEngine, ChannelEngine also fetches extra data items related to the order itself – or to order lines. This extra data is specific to this marketplace. An explanation of each can be found below: 

Order extra data

Keys	Conditional*	Description
vat-number	Yes	The buyer's VAT Number
internal-seller-delivered-date	No	Internal seller delivered date

* Conditional fields only display if the marketplace provided a value. 

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Task	Frequency
Export product data to marketplace	every 60 minutes
Export product offers to marketplace	every 15 minutes
Import product offers from marketplace	every 15 minutes
Import orders from marketplace	every 15 minutes
Export order shipments to marketplace	every 15 minutes
Export returns to marketplace	every 30 minutes

Can I simultaneously set up mapping on ChannelEngine and in the Mirakl back-end?

Configuring mapping in the Mirakl marketplace back-end interferes with ChannelEngine's content export. For accurate product content export, stick to categorizing and mapping your products’ content on ChannelEngine only.