Galeries Lafayette: marketplace guide

About this guide

This is a ChannelEngine guide on the Paris-based marketplace Galeries Lafayette. Here you can find information on how to request a Galeries Lafayette account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

 

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Pricing
• Listed products

Additional information

FAQs

 

 

Commercial information

Founded	1894
Founders	Théophile Bader, Alphonse Kahn
Headquarters	Paris, France
Area served (orders)	France
Area served (shipments)	all EU countries
Revenue	circa USD 130 million (2022)
Number of monthly visits	circa 4 million
Website	Galeries Lafayette
Setup cost	none
Commission	not disclosed
Other costs	EUR 49.00/month
Payment	thrice/month
Product categories	cameras, fashion, cooking, electronics, furniture/interior design, games/toys, healthcare, jewelry/watches, kids/babies, shoes, bags and luggage, sports equipment, telecommunications equipment, video games
Input language	French
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Advertisement options	no
Profile on ChannelEngine	Galeries Lafayette

How to request an account

To start selling on Galeries Lafayette, please contact your customer success manager at ChannelEngine or contact the Galeries Lafayette Business Team.

 

Associated costs

Galeries Lafayette does not charge a setup fee, but it may charge a fee for commercial and trade marketing costs. Besides, it charges a monthly fee of EUR 49.00, and a commission fee, which is not disclosed to ChannelEngine.

 

Marketplace features

Supported	Not supported
Product content	Sales channels*
Product offers	Cancelations (marketplace)
Product variations (size/color)	Cancelations (merchant)
Orders	Repricing
Shipments	Refurbished products
Returns (merchant)	Returns (marketplace)
Bundles	Marketplace fulfillment service
Carrier mapping
HTML formatting
Multiple stock locations

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, though not every marketplace includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

Galeries Lafayette is a Mirakl-based marketplace, so you can connect it with ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

As Galeries Lafayette does not support repricing, you can leave the Mirakl seller name field empty.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: merchant invoices.

Categorization

Categorization is mandatory if you want to create or update existing product information on Galeries Lafayette. Both categorizations and mappings only result in updates if the content connection is enabled, and the relevant credentials have been entered (see the Setup section). Product descriptions must be in French on Galeries Lafayette. The categorization and some of the mappings are also in French. 

Mappings

Content

All products (required)

• Article description - must be in French and, if part of a group of variations, the description must be similar across all other variations in the group. Do not include any color or size-related information in the description of articles that are grouped under the same ID. Do not include special characters or your website address. The supported HTML tags are: p, br, table, b, i.
• Article title - must be in French and, if part of a group of variations, the title must be similar across all other variations in the group. Do not include any color or size-related information in the title of articles that are grouped under the same ID. The recommended title structure is: [product type]+[shape]+[product title, if any]. Use capitalization at the beginning of the title and, if possible, on the name of the models or collection. Do not include your brand name. The maximum number of characters allowed is 65.
• Marque (Brand) - select the product's brand. If the brand is not listed, make sure to contact Galeries Lafayette so they can add it.
• Seller article ID - the product’s SKU. If it is not a standalone product, use the SKU related to the child product. The maximum number of characters is 40, and commas ( , ), pipes ( | ), and slashes ( / ) are not allowed.
• Seller product ID - enables the creation of variations, and must be the same for all products that are grouped together. If the product does not have variations, use its Seller article ID.
• Visuel principal (Main image) - Galeries Lafayette has different requirements depending on the product category, which can be found on the onboarding guidelines document they share with merchants. The only common requirements across all categories are that the image resolution is of 1,100x1,200 px and the aspect ratio is 0.916.

All products (optional)

• Cross-selling 1-4 - this attribute has been deprecated, so it can be ignored.
• Designer - the name of the product's designer, if relevant.
• Exclusivité Internet (Internet exclusive) - this attribute has been deprecated, so it can be ignored.
• Go for Good - Go for Good is a Galeries Lafayette initiative which promotes transparent, sustainable, and responsible fashion products. Products marked with this label need to meet a set of criteria – and merchants interested in this approach must apply directly on the Go for Good website. Before you map this attribute, make sure Galeries Lafayette has approved your list of product EANs.
• Hauteur colis (en cm) [Package height (in cm)] - the package's height, in cm. The measurement unit is not required, only the value.
• Largeur colis (en cm) [Package width (in cm)] - the package's width, in cm. The measurement unit is not required, only the value.
• Lien fiche technique - this attribute has been deprecated, so it can be ignored.
• Lien vidéo - this attribute has been deprecated, so it can be ignored.
• Mots cles (séparés par une virgule) - this attribute has been deprecated, so it can be ignored.
• Origine de fabrication (Origin of manufacture) - the country where the product was manufactured.
• Plus produit - this attribute can be used for technical information that does not fit into any other attribute.
• Poids colis (Package weight) - the package's weight, in kg. The measurement unit is not required, only the value.
• Product description - same as Article description.
• Product title - same as Article title.
• Profondeur colis [Package depth) - the package's depth, in cm. The measurement unit is not required, only the value.
• Visuel 2-6 (Images 2-6) - the product's additional images. Galeries Lafayette recommends at least three images.

Category-specific

• Couleur (Color) - the product's color, which needs to be unique if it is part of a variation.
• Taille (Size) - the product's size, which needs to be unique if it is part of a variation. If the size you need is not listed, make sure to contact Galeries Lafayette so they can add it. If two sizes exist in the same category, select the smallest size code. E.g.: for a category 36 - FR that includes the code SIZ_512, and the code SIZ_609, map size 36 to the code SIZ_512.

Offer

Required

• Price - your desired selling price in EUR. 
• EAN - the product's 13-digit European article number.

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc. 
• ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to all Mirakl-based marketplaces:

• Discount end date - the date until when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.
• Discount price - the product's sale price, if applicable. This attribute must have a lower value than the Price attribute.
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Discount start date - the date from when the product's sale price is valid, if applicable. The date format is YYYY-MM-DD HH:MM:SS ZZ. E.g.: 2022-12-31 23:59:59 +00.
• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

 

Code	Label	Description
1	Catégorie par défaut	none
A	Catégorie A	Small light items. E.g.: accessories, childcare, make-up, perfumes, small DIY items, etc.
B	Catégorie B	Small/medium light items. E.g.: jewelry, watches, backpacks, jackets, cutlery, duvet, dishes (per unit), etc.
C	Catégorie C	Small, medium-heavy items. E.g.: small light fixtures, pots, saucepans, cleaning products, etc.
D	Catégorie D	Medium items. E.g.: lighting, shoe storage, mirrors, etc.
E	Catégorie E	Average items without specific delivery. E.g.: trunks, computers, etc.
I	Catégorie I	Heavy and/or bulky items (with specific delivery). E.g.: table and chair sets, cabinets, bookcases, etc.
J	Catégorie J	Heavy and/or bulky items (with specific delivery). E.g.: mattresses, box springs, sofas, dressers, etc.
K	Catégorie K	Specific bulky items. E.g.: garden sheds, fountains, porticoes, etc.
M	Catégorie M	none
P	Catégorie P	Category Collismo. Colissimo is a drop-off parcel delivery service by La Poste, a French postal service company. At certain locations, customers can drop packages that are collected by a courier and delivered to their target destination.
Q	Categorie Q	Logistics family Q
A1	Tarifs Cat A sans FDP additionnels	Category A prices without additional shipping costs per product.
B1	Tarifs Cat B sans FDP additionnels	Category B prices without additional shipping costs per product.
C1	Tarifs Cat C sans FDP additionnels	Category C prices without additional shipping costs per product.
D1	Tarifs Cat D sans FDP additionnels	Category D prices without additional shipping costs per product.
E1	Tarifs Cat E sans FDP additionnels	Category E prices without additional shipping costs per product.
F1	Tarifs Cat F sans FDP additionnels	Category F prices without additional shipping costs per product.
G1	Tarifs Cat G sans FDP additionnels	Category F prices without additional shipping costs per product.
H1	Tarifs Cat H sans FDP additionnels	Category H prices without additional shipping costs per product.
J1	Tarifs Cat J sans FDP additionnels	Category J prices without additional shipping costs per product.
S1	Tarifs Cat S sans FDP additionnels	Category S prices without additional shipping costs per product.
T1	Tarifs Cat T sans FDP additionnels	Category T prices without additional shipping costs per product.
U1	Tarifs Cat U sans FDP additionnels	Category U prices without additional shipping costs per product.
V1	Tarifs Cat V sans FDP additionnels	Category V prices without additional shipping costs per product.
W1	Tarifs Cat W sans FDP additionnels	Category W prices without additional shipping costs per product.
GEM	Catégorie grosses pièces	Large parts.
PEM	Catégorie petites pièces	Small parts.

Carrier

Carrier mapping is not required on Galeries Lafayette. However, you can map your carrier to a specific list of carriers maintained by Galeries Lafayette. This allows for working tracking codes in the back-end, as well as for the buyer. If your default carrier is missing, contact Galeries Lafayette.

 

 

Pricing

Galeries Lafayette requires prices to be submitted in EUR. If you do not have pricing attributes in EUR, you must set up a currency conversion.

 

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products –, check the Listed products page for more information.

You can either use the Channel status filter (e.g.: products that ChannelEngine has failed to exported, such as those with an empty GTIN or that do not exist on the marketplace yet, are shown as Invalid) or the Validation and feedback tab to see all known errors for specific products.

Alternatively, you can access the marketplace's back-end and download the error report generated by Mirakl. To do so:

1. Log in to the Mirakl back-end and go to Catalog, Product imports.
2. Identify the latest report and click the See details button by it.
3. Download the CSV file Non-integrated products report.

Additional Information

Order extra data

Keys	Conditional*	Description
code-manifestation	No	Code manifestation permettant de s'aligner sur des opérations commerciales pour les produits MP (Manifestation code to align with commercial operations for MP products)
copy-privee	No	Indiquez ici le montant de la redevance "Copie Privée" comprise dans le prix de vente du produit (Indicate here the amount of the "Private Copy" royalty included in the sale price of the product).

* Conditional fields are only displayed if the marketplace provides a value.

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Task	Frequency
Export product data to marketplace	every 60 minutes
Export product offers to marketplace	every 15 minutes
Import product offers from marketplace	every 15 minutes
Import orders from marketplace	every 15 minutes
Export order shipments to marketplace	every 15 minutes
Export returns to marketplace	every 30 minutes

Can I map attributes on ChannelEngine and in the Mirakl back-end?

No. Mapping attributes in the Mirakl marketplace back-end interferes with ChannelEngine's content export. Therefore, it is recommended to stick to categorizing and mapping content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?

Chances are you are receiving the feedback. However, different types of error report can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically, and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and conventional reports have been fully processed by ChannelEngine – or no new reports have been generated because there are no errors to report.