Galeries Lafayette: marketplace guide

About this guide

This is a ChannelEngine guide on the Paris-based marketplace Galeries Lafayette. Here you can find information on how to request a Galeries Lafayette account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Pricing
• Listed products

Additional information

FAQs

Commercial information

How to request an account

To start selling on Galeries Lafayette, please contact your customer success manager at ChannelEngine or contact the Galeries Lafayette Business Team.

Associated costs

Galeries Lafayette does not charge a setup fee, but it may charge a fee for commercial and trade marketing costs. Besides, it charges a monthly fee of EUR 49.00, and a commission fee, which is not disclosed to ChannelEngine.

Marketplace features

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

Settings and configuration

Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Fill in the Stock settings.
7. Finish the Activation.
8. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

Connection

1. This channel is a Mirakl-based channel. Therefore, you connect to it with your Mirakl Connect SSO account. For more information on configuring Mirakl Connect SSO with ChannelEngine, check out the Mirakl-based channels: SSO authorization article.
2. If you would like to test the order flow with this plugin, contact the ChannelEngine Support team to configure the connection of your plugin to support testing. For more information on testing orders, check out the article ChannelEngine: how to create test orders.

Invoice uploads

To configure your invoice settings, go to Advanced settings. Then, select one option from the dropdown menu in the Enable invoice uploading field, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, ChannelEngine automatically generates an invoice and attaches it to the shipment before exporting the shipment.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, ChannelEngine exports the shipment – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, ChannelEngine only exports the shipment if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, ChannelEngine takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: upload merchant invoices.

Categorization

Categorization is mandatory if you want to create or update existing product information on Galeries Lafayette. Both categorizations and mappings only result in updates if the content connection is enabled, and the relevant credentials have been entered (see the Setup section). Product descriptions must be in French on Galeries Lafayette. The categorization and some of the mappings are also in French. 

Mappings

Content

All products (required)

• Article description - must be in French and, if part of a group of variations, the description must be similar across all other variations in the group. Do not include any color or size-related information in the description of articles that are grouped under the same ID. Do not include special characters or your website address. The supported HTML tags are: p, br, table, b, i.
• Article title - must be in French and, if part of a group of variations, the title must be similar across all other variations in the group. Do not include any color or size-related information in the title of articles that are grouped under the same ID. The recommended title structure is: [product type]+[shape]+[product title, if any]. Use capitalization at the beginning of the title and, if possible, on the name of the models or collection. Do not include your brand name. The maximum number of characters allowed is 65.
• Marque (Brand) - select the product's brand. If the brand is not listed, make sure to contact Galeries Lafayette so they can add it.
• Seller article ID - the product’s SKU. If it is not a standalone product, use the SKU related to the child product. The maximum number of characters is 40, and commas ( , ), pipes ( | ), and slashes ( / ) are not allowed.
• Seller product ID - enables the creation of variations, and must be the same for all products that are grouped together. If the product does not have variations, use its Seller article ID.
• Visuel principal (Main image) - Galeries Lafayette has different requirements depending on the product category, which can be found on the onboarding guidelines document they share with merchants. The only common requirements across all categories are that the image resolution is of 1,100x1,200 px and the aspect ratio is 0.916.

All products (optional)

• Cross-selling 1-4 - this attribute has been deprecated, so it can be ignored.
• Designer - the name of the product's designer, if relevant.
• Exclusivité Internet (Internet exclusive) - this attribute has been deprecated, so it can be ignored.
• Go for Good - Go for Good is a Galeries Lafayette initiative which promotes transparent, sustainable, and responsible fashion products. Products marked with this label need to meet a set of criteria – and merchants interested in this approach must apply directly on the Go for Good website. Before you map this attribute, make sure Galeries Lafayette has approved your list of product EANs.
• Hauteur colis (en cm) [Package height (in cm)] - the package's height, in cm. The measurement unit is not required, only the value.
• Largeur colis (en cm) [Package width (in cm)] - the package's width, in cm. The measurement unit is not required, only the value.
• Lien fiche technique - this attribute has been deprecated, so it can be ignored.
• Lien vidéo - this attribute has been deprecated, so it can be ignored.
• Mots cles (séparés par une virgule) - this attribute has been deprecated, so it can be ignored.
• Origine de fabrication (Origin of manufacture) - the country where the product was manufactured.
• Plus produit - this attribute can be used for technical information that does not fit into any other attribute.
• Poids colis (Package weight) - the package's weight, in kg. The measurement unit is not required, only the value.
• Product description - same as Article description.
• Product title - same as Article title.
• Profondeur colis [Package depth) - the package's depth, in cm. The measurement unit is not required, only the value.
• Visuel 2-6 (Images 2-6) - the product's additional images. Galeries Lafayette recommends at least three images.

Category-specific

• Couleur (Color) - the product's color, which needs to be unique if it is part of a variation.
• Taille (Size) - the product's size, which needs to be unique if it is part of a variation. If the size you need is not listed, make sure to contact Galeries Lafayette so they can add it. If two sizes exist in the same category, select the smallest size code. E.g.: for a category 36 - FR that includes the code SIZ_512, and the code SIZ_609, map size 36 to the code SIZ_512.

Offer

Required

• Price - your desired selling price in EUR. This attribute does not appear if you use pricing v2.
• EAN - the product's 13-digit European article number.

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
• ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.
• Category-specific ECO attributes - depending on your sales country, you might be required to map additional ECO attributes for products in specific categories. Review which ECO attributes to map within each category.

If pricing v2 is activated in your environment, you will see the following offer attributes, which are common to all Mirakl-based marketplaces:

• Allow promotion below min price - set it to ‘true’ to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
• Strike price - the regular selling price. Use it in combination with the Price attribute to set up a discount/strikethrough pricing. To learn more, check out the 'Working with discounts' section of this article. 
• Additionally, the Fee groups attribute appears in Mappings, Fee group mappings, if pricing v2 is activated. Map the marketplace fee group ID of the product there.  

The following offer attributes are also common to all Mirakl-based marketplaces:

• Discount start date - the date from which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-25 15:30:00 +01 will start your discount on 25 October 2026 at 3:30 PM, one hour ahead of UTC time.
• Discount end date - the date until which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-30 23:59:59 +01 will end your discount on 30 October 2026 at 11:59 PM and 59 seconds, one hour ahead of UTC time.
• Discount price - the product's sale price, if applicable. This attribute must have a lower value than the Price attribute. This attribute only applies if you use pricing v1.
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Leadtime to shipment - the number of days before you ship the product. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map the shipping class using the marketplace’s codes and not with the labels that are visible in the partner portal's user interface. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Logistic class codes

Carrier

Carrier mapping is not required on Mirakl-based marketplaces. However, with carrier mapping, you can map your carrier to a specific list of carriers maintained by this marketplace. Carrier mapping enables ChannelEngine to automatically send the tracking codes to this marketplace, allowing buyers to eventually track the shipment themselves. If your carrier is missing from the list, please directly contact the marketplace.

Pricing

Galeries Lafayette requires prices to be submitted in EUR. If you do not have pricing attributes in EUR, you must set up a currency conversion.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products, check the Listed products page for more information. Use the Channel status filter or the Validation and feedback tab to view all known errors for specific products.

If you see either of the below statuses, refer to the article ChannelEngine: why is my product listed as 'Product not found' in the inventory report?:

• Product not found in inventory report
• Product not in offer file

Products that ChannelEngine has failed to export are shown as Invalid, e.g.: products with an empty GTIN or that do not yet exist on the marketplace.

Alternatively, download the error report generated by Mirakl. To do so:

1. Log onto the Mirakl platform and go to Catalog, Product imports.
2. Identify the latest report and click the See details button.
3. Download the CSV file Non-integrated products report.

Additional Information

Order extra data

Order extra data

* Conditional fields are only displayed if the marketplace provides a value.

Shipments

Tracking numbers are required on all shipments. 

FAQs

How often does each task run on Mirakl-based marketplaces?
By default, Mirakl-based marketplaces follow the schedule below:

Can I map attributes on ChannelEngine and on the Mirakl platform?
No. Mapping attributes on the Mirakl marketplace platform interferes with ChannelEngine's content export. Therefore, it is recommended to categorize and map content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?
Chances are that you are receiving the feedback. However, different types of error reports can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and the conventional reports have been fully processed by ChannelEngine. If there are no errors to report, no new reports are generated.