COCOLI: marketplace guide

About this guide

This is a ChannelEngine guide on the Berlin-based marketplace COCOLI. Here you can find information on how to request a COCOLI account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Product selection
• Mappings

FAQs

Commercial information

Founded	2019
Founders	Gemma Comabella Noguero, Greta Schindler
Headquarters	Berlin, Germany
Area served (orders)	Germany
Area served (shipments)	Europe
Number of monthly visits	circa 114,000
Website	COCOLI
Setup cost	none
Commission	20-50%, depending on your logistic needs
Other costs	none
Payment	once per month, on the 30th
Product categories	furniture/interior design, office supplies/professional equipment, refurbished products, outlet
Input language	Dutch
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Advertisement options	no
Profile on ChannelEngine	COCOLI

How to request an account

To start selling on COCOLI, contact them via email.

Associated costs

COCOLI does not charge any setup or monthly fees, but it does charge a commission of 20-50% – depending on your logistic needs.

Marketplace features

Supported	Not supported
Product offers (no GTIN matching)	Returns (marketplace)
Product content	Marketplace fulfillment service
Orders	Repricing
Cancelations (merchant)	Cancelations (marketplace)
Returns (merchant)	Carrier mapping
Refurbished products	Sales channels
	Marketplace fulfillment service
	Product variations (color/size)

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, though not every marketplace includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

This marketplace does not require the addition of any IDs or keys on ChannelEngine's Setup page. Because it uses the ChannelEngine Channel API, it connects to ChannelEngine instead of the other way around. You need to provide your contact person at the marketplace with the following credentials, so they can connect your account:

• Your account subdomain (i.e.: https://[youraccount].channelengine.net/api)
• The Channel API key, which can be found on the Setup page of the marketplace on ChannelEngine
• Your product feed from ChannelEngine (see below)

Product selection

COCOLI uses ChannelEngine's product feed to fetch products, so it is important to share the correct URL with them. The feed can be found on the Product selection page of the marketplace on ChannelEngine.

Note that a feed is only made available once a product selection is stored, and the export task has run for the first time.

Mappings

Content

Because COCOLI is a Channel API marketplace, the mappings contain all standard ChannelEngine attributes. Some can be left empty, even though they are marked as required. However, it is recommended to map as many attributes as possible. The more you map, the greater the visibility of the product on the marketplace is. This, in turn, tends to lead to a higher conversion rate.

Although all attributes are written in English, COCOLI requires content in German.

All products (required)

• Depth - the product's depth in cm.
• Describe condition - the product's condition. E.g.: like new, refurbished, used, etc.
• Ext. SKU - the product's SKU, usually its Merchant product number.
• Height - the product's height in cm.
• Image primary - the product's main image. The requirements are:
  • Formats - JPG, JPEG, PNG, WEBP.
  • Resolution - 500-10,000 px (width); 500-10,000 px (height).
  • Recommended size - less than 10 MB.
• Main color - the product's main color.
• Primary material - the product's main material.
• Title - the product's title.
• Width - the product's width in cm.

All products (optional)

• Brand name - the product's brand.
• Bulb included - if a light bulb is included in the product or not.
• Country of production - the country where the product was made.
• Dimmable - if the product supports dimming or not.
• EAN - the product's GTIN.
• Image additional - the product's additional images. For the requirements, check the Image primary attribute. 
• Image back - an image showing the product's back, if applicable.
• Image bottom - an image showing the product's bottom, if applicable.
• Image defect - an image showing the product's defects, if any.
• Image detail - an image showing the product in detail, if applicable.
• Image front - an image showing the product's front, if applicable.
• Image left - an image showing the product from the left-hand side, if applicable.
• Image right - an image showing the product from the right-hand side, if applicable.
• Image top - an image showing the product from the top, if applicable.
• Inventory quantity - defines if the product comprises a single unit, or it is part of a pair or set.
• Original price - the product's original or recommended price, if it is a new product. Although optional, mapping this attribute is highly recommended as the value within it is shown by COCOLI on both the results and product detail pages.
• Period - the decade when the product was made, or the decade it emulates.
• Personal description - the product's description.
• Seating height - the height at which a person sits when using the product, if applicable.
• Secondary material - the product's secondary material, if applicable.
• Socket type - the type of power plug the product has. E.g.: Europlug, BS 1363, etc.
• Status of condition - the product's physical condition. E.g.: acceptable, repairs needed, not used, etc.
• Style - the product's style. E.g.: antique, art deco, industrial, Scandinavian, etc.
• Type of condition - the category of the product's condition. E.g.: B ware, discontinued or overproduction, refurbished, vintage, etc.
  NB: COCOLI uses the different condition attributes to refine its discovery system, so it is important to map them.

Offer

Required

• Seller price - the product's price.
• Stock count - the product's stock.

Custom attributes

To include specific attributes in a custom feed, it is important that these attributes are marked as public. The public status of custom or product extra data fields can be managed via the custom field management screen, under Products, Custom fields.

You can change the Is public status by selecting the pencil icon and setting it to enabled. More information on custom field management can be found in the article Product custom fields/extra data fields management. If an attribute is set to public, it is automatically included in the product feed generated for the custom channel. These custom fields are grouped in the element Extra data.

Carrier

Although recommended, carrier mapping is not required on COCOLI. However, you need to provide a tracking code or a tracking URL with every shipment.

FAQs

Why are my shipments stuck as 'Not exported yet'?

COCOLI uses ChannelEngine's Channel API, so ChannelEngine does not initiate the import and export of data to and from the marketplace. If your shipments are not exported and not visible in COCOLI's back-end, something is wrong with the import of the shipment information. Please contact COCOLI's customer service to investigate this. You can copy ChannelEngine's Support team in the email, if needed.