Shopify: stock management

About this article

This article describes how you can use ChannelEngine to automatically subtract 'shipped' stock from your inventory levels for items in imported shipped orders. 

Table of contents

Introduction

Enable stock management

'Failed stock update' notifications

Introduction

Shopify provides various features to support inventory management, but it does not automatically adjust stock levels based on orders by default. However, ChannelEngine does offer the option to automatically update stock levels when fetching a shipment from Shopify. This setting only subtracts stock when the items in an imported order are marked as shipped. 

Enable stock management

To enable the stock management feature, go to the Setup page of your Shopify connector on ChannelEngine. 

Click Advanced Settings to find the Enable automatic stock updates setting, and click the toggle to enable it.  

'Failed stock update' notifications

You can enable a notification to inform you whenever stock for shipped products has not been automatically adjusted. For example, if IDs are missing this can result in stock information not being properly fetched. ChannelEngine recommends that you enable the Failed stock update notification so you can manually adjust stock levels in your inventory, if necessary.

This notification is disabled by default. To enable it, go to the Settings page from your user menu and locate it under Stock message settings. 

For more information about configuring notifications, check out the article ChannelEngine: how to configure notifications. 

This notification contains both the Shopify product ID and a link to the product on ChannelEngine.