VakantieVeilingen: marketplace guide

About this guide

This is a ChannelEngine guide on the Amsterdam-based marketplace VakantieVeilingen, which belongs to the House of Tickets group of companies. Here you can find information on how to request a VakantieVeilingen account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Listed products
• FAQs

Commercial information

How to request an account

To start selling on VakantieVeilingen, get in touch with your customer success manager at ChannelEngine. They can contact VakantieVeilingen on your behalf and check if new partners are being onboarded.

Associated costs

VakantieVeilingen does not charge a setup or monthly fee, but it does charge a commission fee ranging from 7.5% to 20% – depending on the product category.

Marketplace features

Settings and configuration

Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Fill in the Stock settings.
7. Finish the Activation.
8. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

This marketplace does not require the addition of any IDs or keys on ChannelEngine's Setup page. Because it uses the ChannelEngine Channel API, it connects to ChannelEngine instead of the other way around. You need to provide your contact person at the marketplace with the following credentials, so they can connect your account:

• Your account subdomain (i.e.: https://[youraccount].channelengine.net/api)
• The Channel API key, which can be found on the Setup page of the marketplace on ChannelEngine
• Your product feed from ChannelEngine (see below)

Product selection

This channel accesses your product data directly from source files that ChannelEngine generates. In the Product selection step, you see two URLs. These are placeholders for two versions of the product feed that this channel receives from ChannelEngine – one in CSV and one in XML format.

To generate the product feed files for this channel:

1. Create a product selection for this channel.
2. Check which attributes the channel requires you to map, and make sure these attributes are stored in either the standard ChannelEngine fields or your custom fields.
3. If your product data contains custom fields, mark them as public. For guidance on marking custom fields as public, see the Custom fields section below.
4. Complete the remaining steps in Settings and configuration.
5. Let ChannelEngine run its export task for the first time. This task runs every 60 minutes.

The feed content is visible after you finish the Activation step and ChannelEngine completes its export task.

Custom fields

To include your custom fields in the generated feed and, therefore, expose your custom fields to this marketplace, mark them as public on ChannelEngine.

To mark your custom fields as public:

1. Go to Products, Custom fields.
2. Locate the custom field that you want to expose to this channel.
3. Change the Include in channel product feed status by selecting the pencil icon and setting it to enabled.

For more guidance on custom fields, check out ChannelEngine: custom fields.

Categorization

Categorization on ValantieVeilingen is straightforward, and all categories are listed in English.

Mappings

Content

Although the categorization process is required, all attributes are grouped under the All products category.

ValantieVeilingen lists only four content-related attributes as required. However, it is recommended that you map as many attributes as possible. The more you map, the greater the visibility of the product on the marketplace is. This, in turn, tends to lead to a higher conversion rate.

• Description - the product's description.
• Main image - the product's main image.
• Product name - the product's title.
• Shipping cost classification - the cost involved in shipping the product to the customer. The options are: small, medium, special shipment 1-3, and XL (extra large).

Offer

There are only two offer attributes under the Offer mappings, and one of them is a duplicate of a content mapping: Shipping cost classification.

Required

• Price before (re)price rules - the product's sale price.
• Shipping cost classification - the cost involved in shipping the product to the customer. The options are: small, medium, special shipment 1-3, and XL (extra large).

Carrier

There is no carrier mapping required on VakantieVeilingen. The information provided to ChannelEngine is the information passed on to VakantieVeilingen, without re-mappings or conversions.

Listed products

VakantieVeilingen provides feedback via the API, so if you have problems with products not appearing on VakantieVeilingen, you can check the Listed products section for more information.

FAQs

Why are my shipments stuck as 'Not exported yet'?
VakantieVeilingen uses ChannelEngine's Channel API; ChannelEngine does not initiate the import and export of data to and from the marketplace. If your shipments are not exported and not visible on VakantieVeilingen's back-end platform, something is wrong with the import of the shipment information. Please contact VakantieVeilingen's customer service to investigate this. You can copy ChannelEngine's Support team in the email, if needed.