Spotlight: marketplace guide
About this guide
This is a ChannelEngine guide on the Australia-based marketplace Spotlight. Here you can find information on how to request a Spotlight account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.
Table of contents
Marketplace-specific requirements and exceptions
About the marketplace
Spotlight Retail Group (SRG) is an Australasian retail group that owns the brands Spotlight, Anaconda, Harris Scarfe, KOO, and Mountain Designs. Its marketplace covers craft and party supplies, home furnishings, bedding and linen, haberdashery, and outdoor adventure gear. With a large store network, a strong online presence, and a loyalty base of several million members, SRG gives sellers reach across lifestyle categories in Australia, New Zealand, and Southeast Asia.
Commercial information
| Founded | 1973 |
| Founders | Morry Fraid and Ruben Fried |
| Headquarters | South Melbourne, Australia |
| Area served (orders) | Australia, Malaysia, New Zealand, Singapore |
| Area served (shipments) | Australia, China, India, Malaysia, New Zealand, Singapore |
| Revenue | USD 3.6 billion (2025) |
| Number of monthly visits | circa 140,000 |
| Website | spotlightstores.com |
| Setup cost | none |
| Commission | negotiated individually |
| Other costs | negotiated individually |
| Payment | negotiated individually |
| Product categories | consumer electronics, garden, healthcare products, home and living, home appliances, musical instruments, office supplies, sports and outdoor recreation, tools and home improvement, toys, games, and crafts |
| Input language | English |
| Input currency | AUD |
| Content creation | yes |
| Minimum number of SKUs | no |
| Advertisement options | no |
How to request an account
To start selling on Spotlight, complete the Expression of Interest (EOI) form on the Spotlight Retail Group website. Spotlight is a curated marketplace: if your product range fits its category strategy, an onboarding specialist contacts you to start the vetting process.
Seller requirements
To sell on Spotlight, you must:
- Be a registered legal entity with a valid Australian Business Number (ABN).
- Fulfill orders via dropship, directly to the customer.
- Follow Spotlight's product image and content guidelines.
- Have a proven track record of reliable logistics.
- Offer products that meet Australian safety and quality standards.
- Agree to Spotlight's service level agreement (SLA) on dispatch times and customer service response rates.
Tax requirements
If you meet the mandatory turnover threshold, you must be registered for the goods and services tax (GST) in Australia. All prices you submit to Spotlight must include GST. International sellers must comply with Australian cross-border GST rules for low-value imported goods.
Associated costs
Spotlight does not charge a setup fee or a fixed monthly fee. Instead, fees are performance-based and depend on your Trade Partner Agreement, which defines your commission rate, any additional fees, and your payment schedule. These terms are negotiated individually and can vary per SRG brand (Spotlight, Anaconda, or Harris Scarfe).
Marketplace features
| Supported | Not supported |
| Product content | Refurbished products |
| Product offers | Repricing |
| Orders (split order lines) | Cancelations (marketplace) |
| Shipments | Returns (marketplace) |
| Cancelations (merchant) | Multiple stock locations |
| Returns (merchant) | Marketplace fulfillment service |
| Carrier mapping | Last-mile delivery/shipping labels |
| HTML formatting | |
| Product variations (manual) | |
| Invoice uploads | |
| Settlements | |
| Sales channels |
Settings and configuration
Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.
- Go through the Setup.
- Create a Product selection.
- Complete the Categorization.
- Set up the Mappings: content, offers, and carriers.
- Configure the Pricing: rules and currency conversion.
- Fill in the Stock settings.
- Finish the Activation.
- Check the Listed products overview.
Marketplace-specific requirements and exceptions
The section below describes exceptions to the standard settings and configuration steps required to set up this channel on ChannelEngine.
Setup
On ChannelEngine
Connection
This channel is a Mirakl-based channel. Therefore, you connect to it with your Mirakl Connect SSO account. For more information on configuring Mirakl Connect SSO with ChannelEngine, check out the Mirakl-based channels: SSO authorization article.
Invoice uploads
To configure your invoice settings, go to Advanced settings. Then, select one option from the dropdown menu in the Enable invoice uploading field, which contains the following options:
- ChannelEngine invoices - when ChannelEngine receives a shipment, ChannelEngine automatically generates an invoice and attaches it to the shipment before exporting the shipment.
- Merchant invoices (optional) - when ChannelEngine receives a shipment, ChannelEngine exports the shipment – even if there is no invoice attached to it.
- Merchant invoices (required) - when ChannelEngine receives a shipment, ChannelEngine only exports the shipment if an invoice is attached to it. If not, you receive a notification.
- None - when ChannelEngine receives a shipment, ChannelEngine takes no action other than notifying you that no invoice is present.
If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: upload merchant invoices.
Mappings
Content
Spotlight reviews every new SKU before it goes live. Your content must pass Spotlight's validation and operator approval first.
All products (required)
The following required attribute is common to all Mirakl-based marketplaces:
-
Export strategy - choose a strategy for exporting product data. Select from:
- Yes - export all product content to the marketplace, including the EAN (GTIN), category, and other mapped attributes. This option is ideal if you manage both product content and offers on ChannelEngine for the marketplace. Ensure that you map all required attributes.
- No - do not export product content to the marketplace. Choose this option to keep product content excluded from exports and only export the offers. This option is ideal if you do not want to export the product content yet, or you want to export only the product offers because the product content already exists on the marketplace.
- Base unit of measure - the standard unit for the product quantity.
- Brand - the product's brand.
- Color [variant attribute] - the color of the product.
- Colour group - the broader color used for filtering and grouping.
- Composition - the composition of the product.
- Contents - the items included in the package, or the product's components.
- Country of origin - the country where the product was manufactured.
- Dangerous goods - indicates whether the product contains hazardous materials.
- Description - the description of the product. Keep it clear and professional. External links and contact details are not allowed.
- Fragile - indicates whether the product requires careful handling during shipping and storage.
-
Image 1 - the product's main image. The requirements are:
- Format: JPG or PNG.
- Resolution: minimum 1,000x1,000 px. Higher resolutions are preferred for the zoom function.
- Background: solid white (RGB 255, 255, 255).
- Aspect ratio: 1:1 (square).
- No watermarks, logos, or promotional text.
- Inner package height/length/width (mm) - the dimensions of the individual product packaging.
- Material - the primary materials the product is made of.
- Outer package height/length/width (mm) - the dimensions of the shipping (outer) packaging.
- Package height/length/width (mm) - the dimensions of the product package.
- Package weight (gms) - the total weight of the packaged product in grams. Used for shipping calculations.
- Product title - the name of the product. Use the structure [brand] [product name] [key feature]. The maximum number of characters is 150.
- Size [variant attribute] - the size of the product.
- Supplier SKU - the product's unique identifier, usually the SKU or Merchant product number.
- Tax percentage - the tax rate that applies to the product.
- Warranty - the warranty terms, including duration and coverage.
- Web colour - the color name shown on the website. Used for filtering and search.
All products (optional)
- Additional information - any product details not covered by other attributes.
- Anaconda ECC SKU - the internal SKU for the Anaconda ECC system.
- BaseProduct/Range - the collection name that groups color and size variants.
- BMC ANA/HS/KOO/SPL AU/SPL NZ - the BMC code for each brand Anaconda, Harris Scarfe, KOO, Spotlight Australia, and Spotlight New Zealand.
- Care instructions - guidelines for product maintenance.
- Features - the key product characteristics, formatted as bullet points.
- Harris Scarfe ECC SKU - the internal SKU for the Harris Scarfe ECC system.
- Image 2-10 - the product's additional images.
- Koo ECC SKU - the internal SKU for the KOO ECC system.
- Model number - the manufacturer's model identifier.
- Safety instructions - safety guidelines and warnings for using the product.
- Spotlight AU ECC SKU - the internal SKU for the Spotlight Australia ECC system.
- Spotlight NZ ECC SKU - the internal SKU for the Spotlight New Zealand ECC system.
- Video - a video of the product.
- YouTube video link - a YouTube link to a video of the product.
Offer
Required
- EAN - the product's barcode identifier. This attribute links product content and product offers.
Optional
Map your shipping lead times and freight categories to Spotlight's logistics values so customers see accurate delivery estimates.
The following offer attributes are common to some Mirakl-based marketplaces:
- ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
- ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
- ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.
- Category-specific ECO attributes - depending on your sales country, you might be required to map additional ECO attributes for products in specific categories. Review which ECO attributes to map within each category.
If pricing v2 is activated in your environment, you will see the following offer attributes, which are common to all Mirakl-based marketplaces:
- Allow promotion below min price - set to true to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
- Strike price - the regular selling price. Only map this if you set up a discount. For guidance, check out the Working with discounts section of this article.
- Map your current selling price in Price in Pricing, Price rules.
- Additionally, the Fee groups attribute appears in Mappings, Fee group mappings, if pricing v2 is activated. Map the marketplace fee group ID of the product there.
The following offer attributes are also common to all Mirakl-based marketplaces:
- Available start date - the date from which the product becomes available for sale on the marketplace. The date format is YYYY-MM-DD HH:MM:SS ZZ.
- Available end date - the date from which the product is no longer available for sale on the marketplace. The date format is YYYY-MM-DD HH:MM:SS ZZ.
- Discount start date - the date from which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-25 15:30:00 +01 will start your discount on 25 October 2026 at 3:30 PM, one hour ahead of UTC time.
- Discount end date - the date until which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow ISO month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-30 23:59:59 +01 will end your discount on 30 October 2026 at 11:59 PM and 59 seconds, one hour ahead of UTC time.
- Discount price - (appears only if you use pricing v1) the product's sale price, if applicable. This attribute must have a lower value than the Price attribute.
- Discount quantity threshold - the minimum quantity required for the discount rate to become available.
- Leadtime to shipment - the number of days before you ship the product. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
- Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
- Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
- Product tax code - the taxation code applicable to the product.
- Logistic class - your optional shipping class. Make sure to map the shipping class using the marketplace’s codes and not with the labels that are visible in the partner portal's user interface. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.
Logistic class codes
| Code | Label | Description* |
standard |
Standard | Standard parcel |
big-bulky-1 |
big-bulky-1 | Big and bulky item, tier 1 (smallest) |
big-bulky-2 |
big-bulky-2 | Big and bulky item, tier 2 |
big-bulky-3 |
big-bulky-3 | Big and bulky item, tier 3 |
big-bulky-4 |
big-bulky-4 | Big and bulky item, tier 4 |
big-bulky-5 |
big-bulky-5 | Big and bulky item, tier 5 |
big-bulky-6 |
big-bulky-6 | Big and bulky item, tier 6 (largest) |
Spotlight does not publish the size and weight thresholds for each tier. To check them, go to Information, Logistic classes in your Spotlight Mirakl back office, or contact the Spotlight marketplace.
Carrier
Carrier mapping is not required on Mirakl-based marketplaces. However, with carrier mapping, you can map your carrier to a specific list of carriers maintained by this marketplace. Carrier mapping enables ChannelEngine to automatically send the tracking codes to this marketplace, allowing buyers to eventually track the shipment themselves. If your carrier is missing from the list, please directly contact the marketplace.
Pricing
Spotlight requires prices to be submitted in AUD. If you do not have pricing attributes in AUD, you need to set a currency conversion.
Price rules
Map your price attributes in Pricing, Price rules, and set up any price adjustments there. For guidance, check out the article ChannelEngine: price rules v2.
Required
- Price - the product's regular selling price. If you set up a discount in the Pricing step, this becomes the 'from' price. Enter a decimal value without a currency symbol.
Working with discounts
These instructions apply to most Mirakl marketplaces. If there are any exceptions on this marketplace, these are noted below.
Pricing v1
- To set up a discount, map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
- The discounted price is only exported if it is lower than the base price.
- If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
- To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. For example, a value of 2 indicates that the buyer must purchase two or more products at the same time to benefit from the discount.
Pricing v2
- To set up your strikethrough price, map the Strike price attribute to your regular price in Offer mappings.
- Then, indicate the discount period. Map the Discount start date and Discount end date attributes to indicate the start and end dates of your discount.
- If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
- If you do not set up a bulk discount, set up your discount price:
- Go to Pricing, Promotions.
- Choose your discount method, e.g.: percentage discount, and configure the start and end dates.
- Select the products to which the discount is applied.
- Keep in mind:
- Your discount price and Strike price cannot have the same value.
- ChannelEngine only sets a discount if your discount price is lower than Strike price.
- If set up correctly, your product displays a discount label and a strikethrough price on the channel.
Listed products
If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products, check the Listed products page for more information. Use the Channel status filter or the Validation and feedback tab to view all known errors for specific products.
If you see either of the below statuses, refer to the article ChannelEngine: why is my product listed as 'Product not found' in the inventory report?:
- Product not found in inventory report
- Product not in offer file
Products that ChannelEngine has failed to export are shown as Invalid, e.g.: products with an empty GTIN or that do not yet exist on the marketplace.
Alternatively, download the error report generated by Mirakl. To do so:
- Log onto the Mirakl platform and go to Catalog, Product imports.
- Identify the latest report and click the See details button.
- Download the CSV file Non-integrated products report.
Additional information
Shipments
Spotlight requires a tracking code for every shipment. Tracking codes for returns are optional.
FAQs
How often does each task run on Mirakl-based marketplaces?
By default, Mirakl-based marketplaces follow the schedule below.
Task frequency on Mirakl-based marketplaces
| Task | Frequency |
|---|---|
| Export product data to marketplace | every 60 minutes |
| Export product offers to marketplace | every 15 minutes |
| Import product offers from marketplace | every 15 minutes |
| Import orders from marketplace | every 15 minutes |
| Export order shipments to marketplace | every 15 minutes |
| Export returns to marketplace | every 30 minutes |
Can I map attributes on ChannelEngine and on the Mirakl platform?
No. Mapping attributes on the Mirakl marketplace platform interferes with ChannelEngine's content export. Therefore, it is recommended to categorize and map content only on ChannelEngine.
Why am I not receiving feedback on my content and/or offer exports?
Some Mirakl-based marketplaces manually review content and/or offers before products can go live. Because of this, feedback reports may take a few hours or several days to become available.
Offer feedback - error reports are mostly generated automatically and are imported quickly.
Content feedback
- Transformation error report - automatically generated and usually imported within a maximum of one day.
- Conventional error report - requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.
Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and the conventional reports have been fully processed by ChannelEngine. If there are no errors to report, no new reports are generated.
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