Amazon: Easy Ship

About this article

This article describes how to manage your operations with Amazon Easy Ship on ChannelEngine.

Table of contents

Introduction

Key features

Setup 

Stock

Orders

Create a shipment

Download shipping labels

Returns

Cancelations

Introduction

As a seller on Amazon, you may benefit from participating in the Amazon Easy Ship program.

• Amazon Easy Ship is a program that enables Amazon sellers to outsource the shipment of orders that are not fulfilled by Amazon (FBA).

If you participate in this program, then you can use the Amazon Seller plugin on ChannelEngine to consolidate your order lifecycle management, shipment tracking, returns, and inventory management specifically for Easy Ship. For a full overview of ChannelEngine’s Amazon Seller plugin, check out Amazon: marketplace guide.

Supported countries

Easy Ship is supported in the Netherlands (NL), Germany (DE), Poland (PL), and the United Kingdom (UK). Refer to the list below for the allowed warehouse-destination combinations: 

• NL Domestic (i.e.: for orders shipped from an NL warehouse to an NL consumer)
• NL2DE (i.e.: for orders shipped from an NL warehouse to a DE consumer)
• PL Domestic
• PL2DE
• UK Domestic
• DE Domestic

Key features

• Stock
• Orders
• Cancelations (merchant)
• Shipments
• Shipping labels

Setup

If you enable Easy Ship on ChannelEngine, then your stock is automatically sent to Amazon to support Easy Ship orders. No action is needed on your part.

Stock

When Easy Ship is enabled within your Amazon Seller plugin, ChannelEngine sends the same stock levels to support both Easy Ship and FBM fulfillment types.

Each time an order is placed on Amazon for one of your products, ChannelEngine reserves the stock for the order and deducts the quantity everywhere.

Fulfillment type

Amazon decides how your goods should be delivered - using Easy Ship or FBM. You must fulfill the order using the program that is assigned by Amazon.

Orders

Order extra data

If a buyer places an order that qualifies for Easy Ship, then Amazon marks the order for shipment with that program.

ChannelEngine imports this information with the order from Amazon as extra data, on top of the standard extra data that comes with normal Amazon orders:

• IS_EASY_SHIP - indicates if the order falls under the Easy Ship program.
• EXTRA_DATA_SC_SHIPMENT_PRIORITY - indicates the shipment priority. 
• EXTRA_DATA_SC_SHIPMENT_ID - the unique ID of the Easy Ship shipment.

Create a shipment

Via ChannelEngine

To create a shipment via ChannelEngine:

1. Go to the order you want to ship on ChannelEngine, click Create shipment, and enter the required information. You must have Easy Ship enabled, and the order must be Easy Ship, to ship using Easy Ship.
2. Provide, the Quantity shipped in the shipment. Next, provide the dimensions of the package: Unit, Height, Width, and Length. Then, provide the Weight.
3. In Shipment method, the carrier list appears. From the list, choose the carrier with which you want to ship the product(s), and save the shipment.
4. Click Add. ChannelEngine sends your shipment to Amazon in real-time.

Via the Merchant API

First, retrieve the list of available carriers.

1. Use the following call to fetch available carriers and their offers for the order:
   POST /v2/carriers/{merchantOrderNo}
   The response of that call contains the list of eligible carriers and their prices for the order. The carrier list is determined by the dimensions and the timing of your request. Your address and the option for the carrier to pick up the parcel also influence this list. 
2. Provide the following parameters:
   • The dimensions of the package (i.e.: height, width, and length).
   • The weight of the package.
   • The shipment lines, i.e.: the quantities shipped per Merchant product number.
3. Save the code of the selected carrier for when you create your shipment later.
4. To create the shipment, call the following endpoint:
   POST /v2/shipments/channelmethod 
   • Add the carrier code obtained in the previous call to the request body as Method.
   • Leave the Return method empty.
5. The shipment is created on ChannelEngine and exported to Amazon in real-time.

Download shipping labels

When ChannelEngine exports your shipment, the process to create the shipping label starts. Amazon provides the label within minutes.

The shipping label is then available to download, both via the ChannelEngine web application and via the API.

Via ChannelEngine

1. Your shipping label is ready within minutes. To download the shipping label, go to the Documents section of the order, or go to Orders, Documents, and filter on Type - Shipping label. The label is downloaded in the default label format, as configured on Amazon Seller Central (i.e.: PNG, PDF, or ZPL).
2. The shipment is marked as Shipped, and its status is updated on Amazon.

Via the Merchant API

1. Call the following endpoint to retrieve the Id of the shipping label:
   GET /v2/orders/documents
   Use a variety of parameters to filter your available order documents, including by: order number, document type, or all shipment documents. Check out our Swagger documentation within your tenant for all of the available filter options.
2. To download the physical document, call:
   GET /v2/orders/documents/file, using the Id from the previous call as the input documentId parameter. 
   The response is a downloadable file in the default label format, as configured on Amazon Seller Central (i.e.: PNG, PDF, or ZPL).
3. The shipment is marked as Shipped, and its status is updated on Amazon.

Returns

Returns are not supported via ChannelEngine for Easy Ship orders.

Cancelations

If you cannot fulfill one or more order lines within an Easy Ship order, then you need to send a cancelation of the full order to Amazon. Partial cancelations are not supported.