Nature et Découvertes: marketplace guide

About this guide

This is a ChannelEngine guide on the Versailles, France-based marketplace Nature et Découvertes. Here, you can find information on how to request a Nature et Découvertes account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.

Table of contents

About the marketplace

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Mappings
• Pricing
• Listed products

FAQs

About the marketplace

Nature et Découvertes is a French marketplace that specializes in products for outdoors, well-being, garden, and home. It has been awarded a B Corp certification, a special recognition of its efforts and commitment toward a more sustainable and environmentally friendly future. For more information on Nature et Découvertes' initiatives, check out the company's origin story on its website, "Notre histoire" ("Our story", in French).

Commercial information

How to request an account

To start selling on Nature et Découvertes, apply to become a seller via its website.   

The requirements are:

• Share the values ​​of Nature et Découvertes
• Pay particular attention to the quality of customer service
• Be registered with the RCS in France
• Comply with French VAT regulations

Associated costs

If you are selected to become a seller on Nature et Découvertes, you incur a monthly subscription of EUR 29.90 excluding tax. For other relevant costs, contact Nature et Découvertes directly.

Marketplace features

*All HTML tags are supported except for links and images.

Settings and configuration

Setting up each channel on ChannelEngine follows the same flow, though not every channel includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Fill in the Stock settings.
7. Finish the Activation.
8. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

Nature et Découvertes is a Mirakl-based marketplace, so you can connect it with ChannelEngine using a Mirakl Connect SSO account. For more information on using Mirakl Connect SSO, check out the Mirakl-based channels: SSO authorization article.

Invoice uploads

To configure your invoice settings, go to Advanced settings. Then, select one option from the dropdown menu in the Enable invoice uploading field, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, ChannelEngine automatically generates an invoice and attaches it to the shipment before exporting the shipment.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, ChannelEngine exports the shipment – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, ChannelEngine only exports the shipment if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, ChannelEngine takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: upload merchant invoices.

Mappings

Content

All products (required)

The following required attribute is common to all Mirakl-based marketplaces:

• Export strategy - choose a strategy for exporting product data. You can select from the following export strategies:
  • Yes - export all product content to the marketplace, including the EAN (GTIN), category, and other mapped attributes. This option is ideal if you manage both product content and offers through ChannelEngine for the marketplace. Before you set this option, ensure that you map all required attributes.

  • No - do not export product content to the marketplace. Choose this option to keep the product content excluded from exports and only export the offers. This option is ideal if you do not want to export the product content yet, or you want to export only the product offers because the product content already exists on the marketplace.
     

    NB: the default export strategy is Yes, even if the Export strategy attribute is left unmapped.

• Description - the product's long description. HTML tags are supported, except for images and links. Do not use any smileys or emoticons.
• Description courte - the product's short description or catchphrase. The maximum number of characters is 100. E.g.: Un smartphone Nitro, fait en 2024, idéal pour les photos et les vidéos.
• Image principale (1) - the product's main image. Requirements are:
  • Maximum file size - 110KB.
  • Shape - square.
  • Resolution - at minimum 600 px and at maximum 1600px.
  • No borders, logos, or text.
• Intitulé - the product's title. The maximum number of characters is 40.
• Marque commerciale - the product's brand or manufacturer.

All products (optional)

• Age maximum - the product's maximum age in months. (?)
• Age minimum - the product's minimum age in months. (?)
• Axe de variation - the product's aspect that differentiates variations. E.g.: taille.
• Code du produit parent - the unique code used to group variations. If the product has variations, enter a parent product code.
• Image 2-5 - the product's additional images. For image requirements, check Image principale (1).
• Interdit aux mineurs - indicate if a product falls under the articles 3342-1 and 3353-3 (i.e.: alcoholic beverages).
• Normes - the standards that apply to the product. E.g.: Cosmetique BIO.
• Notice d'utilisation - the product's instruction manual in PDF. The maximum file size is 1 MB.
• Pièce détachée - indicate if the product is a spare part of a product on the marketplace.
• Plus produit - the product's benefits, Requirements are:
  • Up to four benefits.
  • Each benefit begins with a hashtag (#).
  • Each benefit has up to 70 characters.
  • No smileys, emoticons, or special characters, such as pipe (|) or quotes ("").
• Reload media - set this to 1 if you want to upload new product images to the marketplace.
• Reprise 1 pour 1 agec - indicate if the product is eligible for one-for-one take-back under the requirements of the Environment code in France. Check the eligibility of your products by referring to the articles L541-10-8 and R541-158 to R541-165.
• Saison - set it to yes if the product applies to a particular season.
• Variants - the product's variants formatted as [aspect name]:(aspect, barcode, EAN). E.g.: couleur: (Bleu,3549874569852,EAN),(Vert,3549874569854,EAN). (?)
• Vidéo YouTube - the video featuring the product on YouTube. E.g.: https://www.youtube.com/embed/[code].

Offer

Required

• Identifiant produit unique - the product's unique identifier or barcode. The preferred format is EAN-13. The structure is [identifier name]|[value]. E.g.: EAN|1236547897465, ISBN|9782848995403, or SKU|MAREFINTERNE0001.

Optional

• Durée d'expédition estimé - the product's estimated shipping time, in days.
• Durée garantie en mois- the product's warranty, in months.
• Livraison offerte - indicate whether the product is eligible for free shipping.
   

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc.
• ECO #1-5 producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.
• Category-specific ECO attributes - depending on your sales country, you might be required to map additional ECO attributes for products in specific categories. Review which ECO attributes to map within each category.

If pricing v2 is activated in your environment, you will see the following offer attributes, which are common to all Mirakl-based marketplaces:

• Allow promotion below min price - set it to ‘true’ to allow the promotion price to drop below your product's minimum price. To learn more, check out the article ChannelEngine: promotions.
• Strike price - the regular selling price. Use it in combination with the Price attribute to set up a discount/strikethrough pricing. To learn more, check out the 'Working with discounts' section of this article. 
• Additionally, the Fee groups attribute appears in Mappings, Fee group mappings, if pricing v2 is activated. Map the marketplace fee group ID of the product there.  

The following offer attributes are also common to all Mirakl-based marketplaces:

• Discount start date - the date from which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow American month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-25 15:30:00 +01 will start your discount on 25 October 2026 at 3:30 PM, one hour ahead of UTC time.
• Discount end date - the date until which the product's sale price is valid, if applicable. Input the date as a fixed value. The date format is YYYY-MM-DD HH:MM:SS ZZ. All dates follow American month-day formatting, and all times follow 24-hour formatting in the UTC timezone. E.g.: 2026-10-30 23:59:59 +01 will end your discount on 30 October 2026 at 11:59 PM and 59 seconds, one hour ahead of UTC time.
• Discount price - the product's sale price, if applicable. This attribute must have a lower value than the Price attribute. This attribute only applies if you use pricing v1.
• Discount quantity threshold - the minimum quantity required for the discount rate to be available.
• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map the shipping class using the marketplace’s codes and not with the labels that are visible in the partner portal's user interface. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Logistic class codes

Carrier

Carrier mapping is not required on Mirakl-based marketplaces. However, with carrier mapping, you can map your carrier to a specific list of carriers maintained by this marketplace. Carrier mapping enables ChannelEngine to automatically send the tracking codes to this marketplace, allowing buyers to eventually track the shipment themselves. If your carrier is missing from the list, please directly contact the marketplace.

Pricing

Nature et Découvertes requires prices to be submitted in EUR. If you do not have pricing attributes in EUR, you need to set a currency conversion.

Working with discounts

Pricing v1

• To set up a discount, map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
• The discounted price is only exported if it is lower than the base price.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. For example, a value of 2 indicates that the buyer must purchase two or more products at the same time to benefit from the discount.

Pricing v2

• To set up a discount, in the Offer mappings step, map the Strike price attribute to your regular price. Then, map the Discount start date and Discount end date attributes to indicate the start and end dates of your discount.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped. To learn how to set up a bulk discount, check out Bulk discounts.
• In the Pricing step, go to Price rules. Map the Price attribute to the discounted price. Both Min. price and Base price fields must be mapped. Note that ChannelEngine exports the higher of the two values – typically the Base price. To learn more, check out ChannelEngine: price rules v2.
• The Price and Strike price attributes cannot be mapped with the same value. ChannelEngine only sets a discount if the value in Price (Base price) is lower than the value in Strike price.
• If set up correctly, your product displays a discount label and a strikethrough price on the channel.

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products, check the Listed products page for more information. Use the Channel status filter or the Validation and feedback tab to view all known errors for specific products.

If you see either of the below statuses, refer to the article ChannelEngine: why is my product listed as 'Product not found' in the inventory report?:

• Product not found in inventory report
• Product not in offer file

Products that ChannelEngine has failed to export are shown as Invalid, e.g.: products with an empty GTIN or that do not yet exist on the marketplace.

Alternatively, download the error report generated by Mirakl. To do so:

1. Log onto the Mirakl platform and go to Catalog, Product imports.
2. Identify the latest report and click the See details button.
3. Download the CSV file Non-integrated products report.

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Can I map attributes on ChannelEngine and on the Mirakl platform?
No. Mapping attributes on the Mirakl marketplace platform interferes with ChannelEngine's content export. Therefore, it is recommended to categorize and map content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?
Chances are that you are receiving the feedback. However, different types of error reports can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and the conventional reports have been fully processed by ChannelEngine. If there are no errors to report, no new reports are generated.