Carrefour.es: how to group products

About this article

This article explains how to group your products on Carrefour.es using the Código de familia attribute.

Table of contents

Introduction

Requirements

Group products

• Products with variants
• Standalone products
• Mixed catalogs

Troubleshooting

Introduction

Most marketplaces only require a group identifier for variants, and they accept the parent SKU as that identifier. Carrefour.es works differently in two ways:

• The Código de familia attribute is required for product variants as well as standalone products.
• Its value must be an EAN, not a SKU.

On ChannelEngine, you map Código de familia to the SKU field. ChannelEngine uses that SKU only to decide which products belong together, and exports the EAN of the first product in the group as the family code.

The Código de familia is required on a number of product categories, but not all. Check the category-specific mappings to locate this attribute.

Requirements

• The product has a Carrefour.es category. The Código de familia attribute only appears in the content mapping after categorization.
• Every product has a 13-digit EAN. ChannelEngine cannot generate a family code for a product without one.

Group products

Products with variants

On products with variants, map the Código de familia attribute to Parent SKU.

On export, ChannelEngine replaces the parent SKU with the EAN of the first variant and sends that EAN as the family code for every variant in the group. All variants end up on one product page on Carrefour.es.

Standalone products

On standalone products, map the Código de familia attribute to the Merchant product number.

On export, ChannelEngine sends the product's own EAN as the family code. Each standalone product forms a group of one.

Mixed catalogs

If you sell both standalone products and products with variants in the same Carrefour.es category, a single field mapping is not enough. Use an advanced rule that checks whether the product has a parent:

• If the product has a Parent SKU, use the Parent SKU.
• Otherwise, use the Merchant product number.

Troubleshooting

If products are not published on Carrefour.es, check the following before assuming the family code is the cause:

• Open the product on ChannelEngine and check the Listed products status and error message for the Carrefour.es channel.
• Download the error report from the Carrefour.es backend. It lists the rejected attribute per product. Carrefour.es validates other attributes in the same import, so a rejection can also come from a description that exceeds the character limit or a missing required attribute.
• Confirm the product has a 13-digit EAN and a Carrefour.es category.

For the full list of required attributes, see the Carrefour.es: marketplace guide.