bol: stock reservation

About this article

This article describes bol's stock reservation feature.

Table of contents

Introduction 

Double reservations

Prevent double reservations

Introduction

By default, ChannelEngine reserves stock for orders that are still open (i.e.: not shipped yet or canceled on the channel-side). However, some channels also reserve your stock for new orders. Most channels disable their native stock reservation feature by default; however, bol's stock reservation feature is enabled by default.

Double reservations

If you have a stock quantity of two for a given product, and an order is placed on bol with the quantity one, the result is a double stock reservation.

Prevent double reservations

Because double reservations can be undesirable in some fulfillment scenarios, it is possible to disable the stock reservation feature either on ChannelEngine or on bol.

Disable stock reservations on ChannelEngine

Turning off ChannelEngine's stock reservation feature disables stock reservations on all of your channels.

To disable ChannelEngine's stock reservation feature:

1. Go to Settings, Stock from the sidebar menu.
2. In the Calculate stock reservation setting, select None: don't calculate stock reservations.

Disable stock reservations on bol

If you only want to prevent double reservations on bol, contact your customer success manager or the Support team to assist you in disabling bol's stock reservation feature.