Reebelo: marketplace guide

About this guide

This is a ChannelEngine guide on the US-based marketplace Reebelo. Here you can find information on how to request a Reebelo account, how to configure this marketplace on ChannelEngine, and what the specific requirements are.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Marketplace-specific requirements and exceptions

• Setup
• Product selection
• Mappings

FAQs

Commercial information

How to request an account

To start selling on Reebelo, fill out the form. The requirements are:

• Have healthy seller metrics on other sales channels.
• Be able to source inventory that falls into Reebelo's categories.
• Meet Reebelo's service level agreement (SLAs).

Associated costs

Reebelo does not charge a setup fee. However, it charges a monthly fixed fee of USD 99.00 as well as a commission on sales, which ranges between 10% and 15%, depending on the product category.

Marketplace features

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection.

** To set up parent-child relationships, map both the product’s own SKU and its parent SKU on ChannelEngine. After product content is exported to Reebelo, child SKUs must be manually linked to their parent SKUs in Reebelo’s back end.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

This channel must connect to your channel plugin on ChannelEngine to consume your product content and offers and to push orders to you. Therefore, you need to provide your contact person at this channel with the following information:

• Your ChannelEngine base URL https://[yourtenant].channelengine.net
• The Channel API key
• Your channel-specific product feed URLs*

The Channel API is this channel's gateway to your products on ChannelEngine. To find your Channel API key:

1. In your channel plugin on the ChannelEngine Dashboard, and go to Setup, General.
2. Locate the API key field.

*To retrieve the channel-specific product feed URLs, check out the next section on creating your product selection.

Product selection

This channel accesses your product data directly from source files that ChannelEngine generates. In the Product selection step, you see two URLs. These are placeholders for two versions of the product feed that this channel receives from ChannelEngine – one in CSV and one in XML format.

To generate the product feed files for this channel:

1. Create a product selection for this channel.
2. Check which attributes the channel requires you to map, and make sure these attributes are stored in either the standard ChannelEngine fields or your custom fields.
3. If your product data contains custom fields, mark them as public. For guidance on marking custom fields as public, see the Custom fields section below.
4. Complete the remaining steps in Settings and configuration.
5. Let ChannelEngine run its export task for the first time. This task runs every 60 minutes.

The feed content is visible after you finish the Activation step and ChannelEngine completes its export task.

Custom fields

To include your custom fields in the generated feed and, therefore, expose your custom fields to this marketplace, mark them as public on ChannelEngine.

To mark your custom fields as public:

1. Go to Products, Custom fields.
2. Locate the custom field that you want to expose to this channel.
3. Change the Include in channel product feed status by selecting the pencil icon and setting it to enabled.

For more guidance on custom fields, check out ChannelEngine: custom fields.

Mappings

Content

Because Reebelo is a Channel API marketplace, the mappings are all standard ChannelEngine attributes. You can leave some empty, even though they are marked as required. However, we recommend you map as many attributes as possible. The more you map, the more visible the product is on the marketplace. In turn, this tends to lead to a higher conversion rate.

At a minimum, you must map the following four required fields:

• SKU/Merchant product number
• Parent SKU//Parent merchant product number (for variations)
• Name
• Price
• Stock

All products (required)

• Brand - the product's brand. E.g.: Nitro.
• Catalog price - the product's recommended price.
• Category - the product's category tree. E.g.: Gadgets > Smartphones.
• Color - the product's color. E.g.: black.
• Description - the product's description.
• Details - the product's highlights. E.g.: RAM - 16 GB. Storage - 256 GB.
• Extra image URL 1-9 - the product's additional images.
• GTIN - the product's unique identifier, such as its EAN.
• Image URL - the product's main image.
• Merchant product number - the product's internal identifier, such as its SKU. This attribute must be mapped to the Merchant product number; otherwise, an error occurs when Reebelo attempts to create an order.
• Name - the product's title. The maximum character count is 150. E.g.: Nitro smartphone 2024 - 256 GB - Black.
• Parent merchant product number - the Merchant product number of the product's parent, if applicable.
• Price - the product's price.
• Product URL - the link to the product detail page on your own website.
• Shipping cost - the cost to deliver the product.
• Shipping time - the average amount of time it takes to deliver the product. E.g.: 1-2 weeks.
• Size - the product's size.
• Stock - the quantity of products available for purchase.
• Vendor product number - the product's internal identifier.

All products (optional)

• Discount percentage - the discount that applies to the product's price, without the percentage sign. E.g.: 20.
• Purchase price - the product's purchase price.

Carrier

No carrier mapping is required on Reebelo. You can provide no shipment method and tracking code for Reebelo shipments. However, if you do this, no tracking information is received by the customer. Therefore, we recommend that you provide this information, because it is standard practice for most marketplaces.

FAQs

Why are my shipments stuck as 'Not exported yet'?
Reebelo uses ChannelEngine's Channel API, so ChannelEngine does not initiate the import and export of data to and from the marketplace. If your shipments are not exported and not visible in Reebelo's back-end, something is wrong with the import of the shipment information. Please contact Reebelo's customer service to investigate this. You can copy ChannelEngine's Support team in the email, if needed.