bol.com: seller KPI insights

To be a seller on bol.com you have to adhere to certain service metrics/KPIs. These metrics (servicenormen) can always be seen in the bol.com backend, but are also available on ChannelEngine.

Viewing the current insights

To view performance metrics for this week:

1. On ChannelEngine, go to the bol.com plugin.
2. Click the Dashboard tab if it isn't already selected

   

3. Within the individual statistics, you will see a section named "Insights of week [x]". This will show all 8 metrics and your current score.

   

Please note: no historic KPI data is stored by us at this time. Therefore it's only possible to view the metrics for the current week.