bol.com: seller KPI insights
About this guide
This is a guide on how you can access seller KPIs on bol.com to view important metrics.
bol.com seller KPI insights
To be a seller on bol.com, you have to adhere to certain service metrics/KPIs. These metrics (servicenormen) can always be seen in the bol.com backend, but are also available on ChannelEngine.
Viewing the current insights
To view performance metrics for the current week:
- On ChannelEngine, go to the bol.com plugin.
- Click the Dashboard tab:
- Within the individual statistics section, you will see a section named "Insights of week [x]". This will show all eight available metrics and your current score.
NB: ChannelEngine does not store historic KPI data, therefore it is only possible to view metrics for the current week.
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