What currency is used on orders?

By default orders will submitted to ChannelEngine in the currency that the marketplace uses. If for example an order is received from Amazon.co.uk (which uses GBP), the original prices will be in GBP as well.

If your account is set to a different default currency, like EUR or USD, the currency totals will automatically be converted to your default currency. Your default currency is set when a ChannelEngine account is created, but can not be changed by a user in ChannelEngine itself. If you want to switch to a different default currency (for example change it from EUR --> USD), please contact info@channelengine.com to have this changed for you. Please note: you can only have 1 standard currency in use in your account.

If you want to see the exchange rates that are used for this conversion: these can be found on the website of the ECB. The exchange rates are updated once a day.

As displayed above the actual order total that is submitted to merchant connections is € 45.69, not the ‚£ 39.42 that is also visible.

API

If you use an implementation of our API, please make sure you use the correct totals.The totals on which currency conversion is applied, are the totals without the 'Original' prefix. The totals with the 'Original' prefix will always be in the original currency. If the original currency is EUR and this is also your currency, these totals will match.

{   "Content": [     {       "Id": 2406,       "ChannelName": "Amazon.co.uk",       "ChannelOrderSupport": "SPLIT_ORDER_LINES",       "ChannelOrderNo": "202-0306171-XXXXXXX",       "Status": "IN_PROGRESS",       "SubTotalInclVat": 40.54,       "SubTotalVat": 7.03,       "ShippingCostsVat": 0.89,       "TotalInclVat": 45.68,       "TotalVat": 7.92,       "OriginalSubTotalInclVat": 34.99,       "OriginalSubTotalVat": 6.07,       "OriginalShippingCostsInclVat": 4.43,       "OriginalShippingCostsVat": 0.77,       "OriginalTotalInclVat": 39.42,       "OriginalTotalVat": 6.84,