ChannelEngine: stock global turnover [beta]
About this article
This article describes ChannelEngine’s Stock global turnover feature, how to enable it, and how it works.
Introduction
Stock updates are usually received by ChannelEngine from a merchant system, such as an ERP or OMS. Depending on how often these systems update ChannelEngine, it may take some time for stock changes to be reflected on connected marketplaces.
Normally, this is not an issue. But if one of your products starts selling quickly on the marketplace, the initial stock level may still be displayed on that and other connected marketplaces. To prevent overselling during peak seasons and maintain a safety margin, you can use the Stock global turnover feature.
This feature is available on two different levels: global (i.e.: across all connected marketplaces) and marketplace (i.e.: for a specific marketplace).
Setup
To enable this feature, reach out to your customer success manager or contact the Support team.
If the global setting is enabled, it applies to all connected marketplaces. To apply this setting to specific marketplaces only, the global setting must be disabled.
How it works
When the Stock global turnover feature is enabled, ChannelEngine calculates your stock turnover and updates the stock quantity on the connected marketplace(s):
- ChannelEngine checks how many items were sold in the past hour and sets the stock turnover accordingly. E.g.: if three items were sold in the last hour, the stock turnover for that product is set to 3.
- This stock turnover is subtracted from the total available stock of the product.
- Any other stock rules (e.g.: stock buffer, stock limit, etc.) are applied to determine the stock available for sale.
- The available stock is communicated to the connected marketplace(s), so you neither run out of stock or oversell.
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