ChannelEngine: stock global turnover
About this article
This article describes ChannelEngine’s stock global turnover feature.
Table of contents
Introduction
Stock updates are usually received by ChannelEngine from a merchant system, such as an ERP or OMS. Depending on how often these systems update ChannelEngine, it may take some time for stock changes to be reflected on connected marketplaces.
Normally, this is not an issue. But if one of your products starts selling quickly on the marketplace, the initial stock level may still be displayed on that and other connected marketplaces. To prevent overselling during peak seasons and to maintain a safety margin, enable the stock global turnover feature on ChannelEngine.
Setup
You choose on which channels to activate the stock global turnover feature. To enable the feature:
- Open a channel plugin, and navigate to the Stock step.
- In the Stock setup tab, locate the Enable stock global turnover setting.
- Toggle the setting on to enable. The setting is disabled by default.
Calculation rules
When Enable stock global turnover is enabled, ChannelEngine calculates your stock turnover and updates the stock quantity on the connected channel:
- ChannelEngine checks how many items were sold in the past hour and sets the stock turnover accordingly. E.g.: if three items were sold in the last hour, the stock turnover for that product is set to 3.
- This stock turnover is subtracted from the total available stock of the product, on top of any existing stock reservations that are in place.
- Any other stock rules that you have configured (i.e.: stock buffer and stock limit) are applied to determine the stock available for sale.
- The available stock is communicated to the connected channel, so you neither run out of stock nor oversell.
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