Tradeinn: marketplace guide

About this guide

This is a ChannelEngine guide on the Girona-based marketplace Tradeinn. Here you can find information on how to request a Tradeinn account, how to configure this marketplace on ChannelEngine, what the specific requirements are, and more.

Table of contents

Commercial information

How to request an account

Associated costs

Marketplace features

Settings and configuration

Marketplace-specific requirements and exceptions

• Setup
• Categorization
• Mappings
• Pricing
• Listed products

Additional information

FAQs

Commercial information

Founded	1997
Founder	David Martin
Headquarters	Girona, Spain
Area served (orders)	Andorra, Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain
Revenue	EUR 433 million
Number of monthly visits	circa 19 million
Website	Tradeinn
Setup cost	none
Commission	7-16%
Other costs	see the Associated costs section
Payment	on the 15th and 30th/31st of every month
Product categories	cameras, auto/motorcycle parts, fashion, cooking, DIY/Gardening, electronics, erotic products, furniture/interior design, games/toys, healthcare, household appliances, jewelry/watches, kids/babies, pets, shoes/bags/luggage, sports equipment, video games, refurbished products
Input language	English
Input currency	EUR
Content creation	yes
Minimum number of SKUs	no
Advertisement options	no
Profile on ChannelEngine	Tradeinn

How to request an account

To start selling on Tradeinn, contact them via email. You should receive a response within 48-72 hours. You are required to have an a VAT number and a warehouse based in the European Union.

Associated costs

Marketplace features

Supported	Not supported
Product content	Automatic relationships
Product offers	Refurbished products
Product variations (manual)	Repricing
Returns (merchant)	Cancelations (marketplace)
Carrier mapping	Cancelations (merchant)
EAN matching	Returns (marketplace)
Orders	Shipments
Sales channels *	Marketplace fulfillment service
Bundles	Custom refund reasons
	HTML formatting
	Multiple stock locations

* A marketplace that supports sales channels allows merchants to list and sell products across multiple markets (e.g.: countries, regions, and states), all from the same connection. Merchants can sell across the above countries under the same contract and seller account by selecting the applicable sales channel. Tradeinn is available in many European countries, however, they are divided into the following sales channels:

• Spain (ES)
• France (FR)
• Germany (DE)
• Italy (IT)
• Rest of Europe (ROE) - Andorra, Austria, Belgium, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, and Slovenia. To opt out from selling to a specific country included in the ROE sales channel, disable it in the additional Excluded countries offer mapping. 

Settings and configuration

Setting up each marketplace on ChannelEngine follows the same flow, though not every marketplace includes the steps listed below.

1. Go through the Setup.
2. Create a Product selection.
3. Complete the Categorization.
4. Set up the Mappings: content, offers, and carriers.
5. Configure the Pricing: rules and currency conversion.
6. Finish the Activation.
7. Check the Listed products overview.

Marketplace-specific requirements and exceptions

Setup

On ChannelEngine

Tradeinn is a Mirakl-based marketplace, so you can connect it with ChannelEngine using a Mirakl Connect SSO account. For more information on this, check out the Mirakl-based channels: SSO authorization article.

Invoice uploads

To configure your invoice settings, click Advanced settings. You can then click the dropdown menu Enable invoice uploading, which contains the following options:

• ChannelEngine invoices - when ChannelEngine receives a shipment, it automatically generates an invoice and attaches it to the shipment before exporting it.
• Merchant invoices (optional) - when ChannelEngine receives a shipment, it exports it – even if there is no invoice attached to it.
• Merchant invoices (required) - when ChannelEngine receives a shipment, it only exports it if an invoice is attached to it. If not, you receive a notification.
• None - when ChannelEngine receives a shipment, it takes no action other than notifying you that no invoice is present.

If you select one of the Merchant invoices options, make sure to upload the invoice to ChannelEngine via the Merchant API or via the web interface. To learn more, check out the article ChannelEngine: merchant invoices.

Categorization

Categorization on Tradeinn is straightforward, and all categories are provided in English. 

Mappings

Tradeinn is available in more than 20 European countries, but all attributes are labeled in English. To support Tradeinn's multi-lingual presence, all product content must be provided in English. There are various optional attributes available to allow you to provide localized content where needed. E.g.: the product title and product description. 

Content

All products (required)

• Brand name - the product's brand, selected from a range of fixed values. If your product's brand is missing, contact Tradeinn to have it added to the list. 
• Color - the product's primary color, which can be one of the predefined values. E.g.: red, brown, yellow, green, transparent, etc. 
• Color name - the product's color as defined by the manufacturer. E.g.: ebony/black. 
• EAN - the product's 13-digit GTIN. Used by Tradeinn as the main product identifier. 
• Main image - the main product image. The image requirements are:
  
  • Minimum size - 600x600 px
  • Maximum size - 1,000x1,000 px
  • Maximum resolution - 1 MB
  • Accepted format - JPG
  • Background - white, without watermarks
  • The main image of the product must be clear and identifiable with the product
  • Wherever possible, the main image should be the model from the front view
• MPN - the reference for the product, or manufacturer part number. This is used to determine the product family and identify product variants. This identifier is always composed of the root, color code, and size – all separated by hyphens. E.g.: for the MPN IB25471-234-M, IB25471 is the root, 234 is the color code, and M is the size. 
• Product identifier - the merchant's unique identifier for the product, such as the SKU.
• Product title - the product's name, made up of the model and type, in English and title case. E.g.: Sportswear Club Short Sleeve T-shirt. This should not include mention of any of the following attributes: brand, size, gender, and color. There is a minimum of five and a maximum of 150 allowed characters. 
• Size - the size of the product, using European sizes. E.g.: 41, 39 1/2, etc. Non-EU sizes should be indicated using letters, such as 2XS, XXL, 2XL, etc. For products that do not have a clothing size, such as electronics, use the value 'One size'. 

All products (optional)

• Canon - the service tax for digital products. E.g.: 0. 
• Length, height, width - the dimensions of the product, in cm. E.g.: 25. 
• Images 2-8 - additional product images. For the requirements, see Main image.
• JP size - Japanese shoe size measurements. E.g.: 2. 
• Long description (English, French, German, Italian, Portuguese, Spanish) - a detailed description of the product in various languages. The description should mention the product's key characteristics and main selling points. It can include additional information, such as the material type or specific care or setup instructions. E.g.: machine wash, fabric: 100% organic cotton. There are no character restrictions. The only accepted HTML tag for formatting is br. 
• Parent product ID - the identifier used to group product variants together. E.g.: 2580. 
• Product title (Spanish) - the type and model of the product in Spanish, following the requirements mentioned for the product title attribute. 
• RRP - the recommended retail or manufacturer's suggested price, in euros. This is displayed as a crossed-out value on the marketplace next to the actual price. E.g.: 80.99. 
• Size 2 - additional information related to the product's size. E.g.: trouser length - 28 cm.  
• UK size - the product's UK size. E.g.: 8.
• US size - the product's US size. E.g.: 10. 
• Video - a URL pointing to a video showcasing the product. 
• Weight - the weight of the package, in kg. E.g.: 1.5. 

Offer

All products

The only mandatory offer mapping is Price, which is your desired sale price in EUR.

The following offer attributes are common to some Mirakl-based marketplaces:

• ECO #1-5 - Amount - the amount due for the eco-contribution related to the product. E.g.: 2.50.
• ECO #1-5 - EPR category code - the extended producer responsibility (EPR) code that applies to the product. For a list of category codes, check out the article Providing data to comply with circular economy regulations in Mirakl's help center (note that you need to be logged in to Mirakl to access this page). E.g.: DE-WEEE, FR-DEA, etc. 
• ECO #1-5 - Producer ID - your producer ID, received upon registering with a packaging register, such as Germany's LUCID. The maximum number of characters is 255.

The following offer attributes are common to all Mirakl-based marketplaces:

• Leadtime to shipment - the number of days before you ship the product. By default, this is set to two. You can create your own unique rules, if applicable. For more information on this, check out the article Lead time to ship in Mirakl's help center.
• Minimum quantity alert - map this attribute to receive a notification from Mirakl if your stock drops below the threshold defined.
• Offer state - the product's condition. Find your option from the dropdown menu by selecting the fixed value to apply to all.
• Product tax code - the taxation code applicable to the product.
• Logistic class - your optional shipping class. Make sure to map it using the marketplace’s codes, not the labels visible in the front-end. These codes vary per marketplace. If this marketplace makes use of logistic class codes, they can be found below.

Code	Label	Description
s	Small	Small items, less than 3 kg
m	Medium	Medium items. between 3 kg to 10 kg
l	Large	Large items, between 10 and 30 kg
heavy_prod	Heavy products	Heavy products, between 30 and 60 kg
freeshipping	Free shipping	Free shipping

Working with discounts

• To set up a discount, you must map the Discount price, Discount start date, and Discount end date attributes. If you want to set a permanent discount, map the Discount end date attribute with a date in the far future instead of leaving it unmapped. Otherwise, the offer is not exported, and errors are shown on the Validation and feedback tab.
• The discounted price is only exported if it is lower than the base price.
• If you do not want to set a bulk discount, leave the Discount quantity threshold attribute unmapped – otherwise, the export is broken.
• To set a bulk discount, the Discount quantity threshold must be set to a value higher than 1. E.g.: a value of 2 indicates that two or more of the product must be purchased at the same time for the buyer to benefit from the discount.

Carrier

Carrier mapping is mandatory on Tradeinn. You should map your carrier to a specific list of carriers maintained by Tradeinn. This allows for working tracking links in the back-end, as well as for the buyer. If your default carrier is missing, contact Tradeinn to have it added to the list.

Pricing

All pricing must be in EUR, even for the ROE sales channel. You can offer different prices per the following sales channels: France, Germany, Italy, and Spain. The sales channel ROE only allows one price to be applied per product for all the countries included in this category. E.g.: Austria, Belgium, Netherlands, Portugal, etc. 

Listed products

If you have problems with products not appearing on Mirakl-based marketplaces – especially if you are trying to create products –, check the Listed products page for more information.

You can either use the Channel status filter (e.g.: products that ChannelEngine has failed to exported, such as those with an empty GTIN or that do not exist on the marketplace yet, are shown as Invalid) or the Validation and feedback tab to see all known errors for specific products.

Alternatively, you can access the marketplace's back-end and download the error report generated by Mirakl. To do so:

1. Log in to the Mirakl back-end and go to Catalog, Product imports.
2. Identify the latest report and click the See details button by it.
3. Download the CSV file Non-integrated products report.

Additional Information

Order extra data items

When an order is imported to ChannelEngine, ChannelEngine also fetches extra data items related to the order itself – or to order lines. This extra data is specific to this marketplace. An explanation of each can be found below: 

Order extra data

Keys	Conditional*	Description
user-email	Yes	The buyer's email address. This value is taken from the additional order fields if applicable.
user-vat	No	The VAT rate for invoicing purposes.
commercial_order_number	No	The order number.
shipping_type_code	No	The shipping method code.
shipping_type_label	No	Shipping method label. E.g.: 'Standard (2-4 days)'.
VAT_calculations_method_key	No	VAT rate calculation. E.g.: from_price_incl.

* Conditional fields are only displayed if the marketplace provided a value. 

FAQs

How often does each task run on Mirakl-based marketplaces?

By default, Mirakl-based marketplaces follow the schedule below:

Task	Frequency
Export product data to marketplace	every 60 minutes
Export product offers to marketplace	every 15 minutes
Import product offers from marketplace	every 15 minutes
Import orders from marketplace	every 15 minutes
Export order shipments to marketplace	every 15 minutes
Export returns to marketplace	every 30 minutes

Can I map attributes on ChannelEngine and in the Mirakl back-end?

No. Mapping attributes in the Mirakl marketplace back-end interferes with ChannelEngine's content export. Therefore, it is recommended to stick to categorizing and mapping content only on ChannelEngine.

Why am I not receiving feedback on my content and/or offer exports?

Chances are you are receiving the feedback. However, different types of error report can take a couple of hours or several days to be generated:

• Offer feedback
  • Error reports are mostly generated automatically, and are imported quickly.
• Content feedback
  • Transformation error report - this is automatically generated, and usually imported within a maximum of one day.
  • Conventional error report - this requires a manual review by the Mirakl-based marketplace, and not all do so. It can take several days for this report to be imported.

Note that the previous feedback report is not removed from ChannelEngine until both the latest transformation and conventional reports have been fully processed by ChannelEngine – or no new reports have been generated because there are no errors to report.